What do you need?
Keynote Speaker to light up your customer service or team event?
Training to deliver the ultimate customer experience?
Invigorate team morale in this difficult time?
More initiative and accountability from team members?
Improvements in customer service or teamwork after a major change?
American Customer Service Training to your off-shored service teams.
Advice to manage a very challenging employee?
Facilitator for your IT meeting to move you to decisions and action.
Feisty, wise, down-to-earth, funny, and just wild and different enough to inspire growth and change in customer service and teamwork skills. “I have a natural GPS about people and have used it for 20 years to spring them to greatness.”
As a speaker, Kate captivates and provokes audiences with energy, humor, caring and realism. Inspires them to action. “Your teams will take my messages of service and teamwork and act on them. I combine facts, insight, humor, and logic to deliver keynotes on customer service and teamwork that produce real change in behavior.”
As a trainer the best at inspiring and teaching people-skills (customer service and teamwork). Credible to many diverse audiences because of a varied background. Special note: “IT teams, tech. support teams, Help Desks, scientists, doctors, lawyers, engineers have an extraordinary connection to my teamwork and service programs.”
Kate Nasser — The People-Skills Coach
BS Mathematics
MA Organizational Psychology
Continuous Learner & Networker