Hot Topics and New Bits

Leadership Reset: These Easy Feelings Are Not Truly Easy

Leadership Reset: Image is hammock in a rainy woods.

A much needed leadership reset: Replace easy feelings & behaviors that cause unforeseen trouble. Employee engagement tips fr The People Skills Coach™.

Customer Experience Delivery: Prepare Privately | #cx #custserv

Customer Experience Deliver: Image is word Privacy.

Prepare for customer experience delivery privately not in front of customers. Powerful true life examples fr The People Skills Coach™. | Customer Service, Restaurants, Retail.

Charismatic People Skills: Start w/ Integrity! | #PeopleSkills

Charismatic People Skills: Image is quote "Integrity is choosing based on values not personal gain."

Charismatic people skills must begin w/ integrity else the dark side of charisma manipulates. Call to action from The People Skills Coach™. | Leadership, Sales, Service.

The Apology – Perfect Chance to Build Trust in Yourself! | #PeopleSkills

The Apology: Image is flipping a coin. Take a chance!

A sincere apology rebuilds trust w/ others. Ironically, it also builds trust in yourself. Do you or someone you know have trouble apologizing? Here’s some inspiration for leaders, team members, technical professionals, & customer service reps.

Collaborative People Skills: Share Your Energy Not Your Nerves

Collaborative People Skills: Image is the word Energy.

Share your energy vs nerves for great collaborative people skills in business. Latest tips from Kate Nasser, The People Skills Coach™. | Teamwork, Employee Engagement, Leadership, Collaboration.

Ruined Customer Experience from Small Greedy Moves #cx

Ruined Customer Experience: Image is Gas Pump.

Ruined customer experience comes from small greedy steps that drive customers away. Is your business doing this? From Kate Nasser, The People Skills Coach™.

Leadership Judgment: Do You See Prevention as Weakness?

Leadership Judgment: Image is words Are You Ready?

Don’t let your leadership judgment be skewed by seeing preventing problems as a weakness. See it as readiness! Tips fr The People Skills Coach™.

#PeopleSkills Smarts: Communicate or Become Irrelevant

People Skills Smarts: Image is Metal w/ Holes

Use people skills smarts and communicate. It prevents voids & vacuums of trouble. Latest business leadership tips fr Kate Nasser, The People Skills Coach™.

Leadership Integrity: The Small Steps That Win Big | #morale

Leadership Integrity: Image is the word integrity.

Career & leadership integrity can transform everything in its wake. Small steps of integrity that win big from Kate Nasser, The People Skills Coach™.

Beyond Paycheck: Why Employees Work Part II | #Leadership

Beyond Paycheck: Image is employees in workplace.

Beyond paycheck & benefits, employees work for these reasons! Capture this info for employee engagement & great leadership. From The People Skills Coach™.

Leadership Assumptions That Damage Tomorrow

Leadership Assumptions: Image is shadows of window blinds.

Leadership assumptions create damage you don’t foresee. 3 true stories from The People Skills Coach™ on damage to employee engagement, performance, & morale.

Boost Our Morale & Success: Offload These Baggage Pieces

Boost Our Morale Off Load Baggage: Image is saying don't carry mountains.

Boost our morale & success by getting rid of the baggage that we carry. Career experience & insight from The People Skills Coach™. | Business, Leadership, Teamwork, Customer Service.

Use 15 Not So Obvious People Skills Truths

People Skills Truths: Image is stacking rings.

15 people skills truths from The People Skills Coach™ for positive interactions about success in business. Especially helpful for technical professionals, doctors, scientists & non-intuitive types.

Leaders, Are Your Teams Uncomfortable With Generosity?

Leaders, Are You Uncomfortable With Generosity   Image by:Howard Lake

Leaders who want employee engagement do well when they develop a culture of generosity. Would your teams welcome it? Before you jump in and say yes, explore these thoughts.

Changing Direction is Not Lack of Direction | #leadership #career

Changing direction: Image is humanoid w/ 5 arrows diverging.

Success depends on agility yet changing direction is often seen as indecisive & lacking goals/direction. Tips to embrace change fr The People Skills Coach™.

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