Hot Topics and New Bits

Use 15 Not So Obvious People Skills Truths

People Skills Truths: Image is stacking rings.

15 people skills truths from The People Skills Coach™ for positive interactions about success in business. Especially helpful for technical professionals, doctors, scientists & non-intuitive types.

Leaders, Are Your Teams Uncomfortable With Generosity?

Leaders, Are You Uncomfortable With Generosity   Image by:Howard Lake

Leaders who want employee engagement do well when they develop a culture of generosity. Would your teams welcome it? Before you jump in and say yes, explore these thoughts.

Changing Direction is Not Lack of Direction | #leadership #career

Changing direction: Image is humanoid w/ 5 arrows diverging.

Success depends on agility yet changing direction is often seen as indecisive & lacking goals/direction. Tips to embrace change fr The People Skills Coach™.

New Leaders: Essential People Skills to Use on Day One | #Leadership

New Leaders & Managers: Image is 3d Red Arrow Swooping Up

New leaders and managers: You worked hard to get your leader or manager job! Now here are people skills behaviors you must use on day or learn quickly. Tips from The People Skills Coach™.

Customer Service Leaders: Remove These Morale Killers | #Leadership

Customer Service Leaders: Image is sign Danger Falling Morale

Customer service leaders, are you unknowingly killing employee morale? Checklist from The People Skills Coach™ & remove these morale killers. | Leadership

These Ego Craving Leadership Firsts Undercut Morale

Ego Craving Leadership Firsts: Image is the number one on reflective surface.

Leaders who chart new territory, products, & markets inspire employees. Yet ego craving leadership firsts undermine morale. Choose wisely. Latest from The People Skills Coach™.

Workplace Coping: Peaceful Ways to Work w/ Noisy Boss #PeopleSkills

Peaceful Ways to Work With a Noisy Boss    Image by:DanielPeckham

Do you feel overwhelmed by a noisy boss? Don’t quit your job. Use these workplace coping tips from The People Skills Coach™ to sustain your own morale.

Change Resistance: Seek & Replace Crippling Fears | #Leadership

Change Resistance: Image is person peaking up out of a hole.

We read many leadership posts on change resistance. In the end, we must find & dispel the fears to succeed. Kate Nasser, The People Skills Coach™.

People Skills: Responding to Disrespect With Dignity | #PeopleSkills

People Skills Dignity: Image is a sign saying "Means should correspond to the dignity of the end."

When you must interact amid disrespect, how can you respond w/ dignity? 7 key insights fr The People Skills Coach™. | Leadership | Morale | Career

Reawaken People Skills: JOIN #Peopleskills Chat March 20th

Love: Image is the people skills logo.

As we awaken to the energy of spring, we can also reawaken people skills. JOIN People Skills global Twitter chat 10amEDT. Host: Kate Nasser, The People Skills Coach™.

Leadership Connection: Connecting to Inner Circle Removes These Threats

Leaders, Connect With Inner Circle to Remove Threats   Image by:JimmyMac210

Top leadership connection to inner circle removes these key threats to success. Connect and engage to succeed. In today’s world, no news is not good news. Latest from Kate Nasser, The People Skills Coach™.

Deliver Top Notch Customer Service Even in Highly Regulated Industries

Deliver Top Notch Customer Service: Image is collage of industry images.

Leaders ask: Can we deliver top notch customer service even in highly regulated industries. The People Skills Coach™ says yes absolutely. Here’s how.

Leadership Hurdle: 5 Human Reasons People Are Drawn to Negativity

Leadership Hurdle: Image is negative emoticon face.

Leadership Hurdle: Do you know how to counteract the power of negativity? First, understand these human reasons for negativity’s draw. Latest fr Kate Nasser, The People Skills Coach™.

Memorable Customer Experience: Far Deeper Than a Smile | #CX

Memorable Customer Experience: Image is Delta Calgary South Hotel

Truly memorable customer experience is not transaction; it is great interaction. The People Skills Coach™ shares memorable exp at Delta Calgary South Hotel and tips to all hotel leaders & reps on doing the same thing!

Listening Excellence: Are You Historian, Eye Witness, Participant?

Listening Excellence: Image is Man w/ Record Album w/ ears in the middle.

Outstanding leadership, teamwork, and customer service require listening excellence. How does your attitude affect it? Insight fr The People Skills Coach™.

Older Posts »