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	<title>KateNasser.com &#187; Teamwork</title>
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	<link>http://katenasser.com</link>
	<description>The People-Skills Coach&#8482;</description>
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		<title>New Leaders, 10 Gritty Questions to Define Teamwork</title>
		<link>http://katenasser.com/new-leaders-10-gritty-questions-to-define-teamwork/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://katenasser.com/new-leaders-10-gritty-questions-to-define-teamwork/#comments</comments>
		<pubDate>Tue, 24 Jan 2012 11:45:21 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
				<category><![CDATA[Hot Topics and New Bits]]></category>
		<category><![CDATA[Teamwork]]></category>
		<category><![CDATA[blunt]]></category>
		<category><![CDATA[corporate]]></category>
		<category><![CDATA[disloyalty]]></category>
		<category><![CDATA[honesty]]></category>
		<category><![CDATA[interpersonal]]></category>
		<category><![CDATA[interpersonal skills]]></category>
		<category><![CDATA[leaders]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[managers]]></category>
		<category><![CDATA[new]]></category>
		<category><![CDATA[People-Skills]]></category>
		<category><![CDATA[Soft Skills]]></category>
		<category><![CDATA[team building]]></category>
		<category><![CDATA[Team Members]]></category>
		<category><![CDATA[teammates]]></category>
		<category><![CDATA[teams]]></category>
		<category><![CDATA[trust]]></category>
		<category><![CDATA[workplace]]></category>

		<guid isPermaLink="false">http://katenasser.com/?p=19577</guid>
		<description><![CDATA[New leaders, how do you define teamwork? Beyond the common expectation of working together to achieve the end result, there are much deeper issues to address. Think them through with these 10 gritty questions to be ready to lead your teams!]]></description>
		<wfw:commentRss>http://katenasser.com/new-leaders-10-gritty-questions-to-define-teamwork/feed/</wfw:commentRss>
		<slash:comments>12</slash:comments>
		</item>
		<item>
		<title>Leaders&#8217; Dilemma: Self-Serving High Performing Team Member</title>
		<link>http://katenasser.com/leaders-dilemma-self-serving-high-perfoming-team-member/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://katenasser.com/leaders-dilemma-self-serving-high-perfoming-team-member/#comments</comments>
		<pubDate>Fri, 13 Jan 2012 11:00:21 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
				<category><![CDATA[Hot Topics and New Bits]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Teamwork]]></category>
		<category><![CDATA[attitude]]></category>
		<category><![CDATA[collaboration]]></category>
		<category><![CDATA[corporate]]></category>
		<category><![CDATA[EI]]></category>
		<category><![CDATA[emotional intelligence]]></category>
		<category><![CDATA[empathy]]></category>
		<category><![CDATA[EQ]]></category>
		<category><![CDATA[interpersonal]]></category>
		<category><![CDATA[interpersonal skills]]></category>
		<category><![CDATA[leaders]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[managers]]></category>
		<category><![CDATA[morale]]></category>
		<category><![CDATA[People-Skills]]></category>
		<category><![CDATA[results]]></category>
		<category><![CDATA[Soft Skills]]></category>
		<category><![CDATA[supervisors]]></category>
		<category><![CDATA[trust]]></category>
		<category><![CDATA[workplace]]></category>

		<guid isPermaLink="false">http://katenasser.com/?p=19506</guid>
		<description><![CDATA[This story of how to define teamwork &#038; lead for it delivers practical leadership lessons for new &#038; mature leaders/managers. Real lessons from tough real-life teamwork and management challenges.]]></description>
		<wfw:commentRss>http://katenasser.com/leaders-dilemma-self-serving-high-perfoming-team-member/feed/</wfw:commentRss>
		<slash:comments>7</slash:comments>
		</item>
		<item>
		<title>Do Brilliant Minds Breed Bad Teamwork?</title>
		<link>http://katenasser.com/do-brilliant-minds-breed-bad-teamwork-law-medicine/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://katenasser.com/do-brilliant-minds-breed-bad-teamwork-law-medicine/#comments</comments>
		<pubDate>Tue, 06 Dec 2011 12:00:22 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
				<category><![CDATA[Hot Topics and New Bits]]></category>
		<category><![CDATA[People-Skills]]></category>
		<category><![CDATA[Soft Skills]]></category>
		<category><![CDATA[Teamwork]]></category>
		<category><![CDATA[administrators]]></category>
		<category><![CDATA[attitude]]></category>
		<category><![CDATA[brilliance]]></category>
		<category><![CDATA[HR]]></category>
		<category><![CDATA[intelligence]]></category>
		<category><![CDATA[interpersonal skills]]></category>
		<category><![CDATA[law]]></category>
		<category><![CDATA[lawyers]]></category>
		<category><![CDATA[legal]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[Mindset]]></category>
		<category><![CDATA[morale]]></category>
		<category><![CDATA[secretarial]]></category>
		<category><![CDATA[service]]></category>
		<category><![CDATA[support]]></category>
		<category><![CDATA[technical support]]></category>

		<guid isPermaLink="false">http://katenasser.com/?p=18414</guid>
		<description><![CDATA[The HR Director in a large prestigious law firm and the Legal Practice Administrator wanted better relations between the super educated brilliant attorneys and support staff.  Here's how we turned demoralized support staff into high achieving team players. ]]></description>
		<wfw:commentRss>http://katenasser.com/do-brilliant-minds-breed-bad-teamwork-law-medicine/feed/</wfw:commentRss>
		<slash:comments>6</slash:comments>
		</item>
		<item>
		<title>Profitable Leadership &amp; Team Secrets of Personality Types</title>
		<link>http://katenasser.com/profitable-leadership-team-secrets-of-personality-types/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://katenasser.com/profitable-leadership-team-secrets-of-personality-types/#comments</comments>
		<pubDate>Sun, 13 Nov 2011 22:34:32 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
				<category><![CDATA[Hot Topics and New Bits]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Personality Types]]></category>
		<category><![CDATA[Teamwork]]></category>
		<category><![CDATA[Thriving in Change]]></category>
		<category><![CDATA[amiable]]></category>
		<category><![CDATA[analytic]]></category>
		<category><![CDATA[Analytic Personality]]></category>
		<category><![CDATA[driver]]></category>
		<category><![CDATA[Driver Type]]></category>
		<category><![CDATA[employee engagement]]></category>
		<category><![CDATA[expressive]]></category>
		<category><![CDATA[interpersonal skills]]></category>
		<category><![CDATA[leaders]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[managers]]></category>
		<category><![CDATA[organization]]></category>
		<category><![CDATA[People-Skills]]></category>
		<category><![CDATA[Personality Type]]></category>
		<category><![CDATA[Soft Skills]]></category>
		<category><![CDATA[team building]]></category>
		<category><![CDATA[teams]]></category>
		<category><![CDATA[thrive in change]]></category>
		<category><![CDATA[workplace]]></category>

		<guid isPermaLink="false">http://katenasser.com/?p=18286</guid>
		<description><![CDATA[To engage employees and lead them in tough times of change, tap the profit in their personality types.  Revel in your own type and you leave the profit for the next adaptable leader!  Read more ... ]]></description>
		<wfw:commentRss>http://katenasser.com/profitable-leadership-team-secrets-of-personality-types/feed/</wfw:commentRss>
		<slash:comments>8</slash:comments>
		</item>
		<item>
		<title>The Greatest Unsolvable Obstacles to Cross Teamwork</title>
		<link>http://katenasser.com/the-greatest-unsolvable-obstacles-to-cross-teamwork/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://katenasser.com/the-greatest-unsolvable-obstacles-to-cross-teamwork/#comments</comments>
		<pubDate>Wed, 09 Nov 2011 23:00:00 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
				<category><![CDATA[Hot Topics and New Bits]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Teamwork]]></category>
		<category><![CDATA[Change]]></category>
		<category><![CDATA[cross]]></category>
		<category><![CDATA[greatest]]></category>
		<category><![CDATA[leaders]]></category>
		<category><![CDATA[managers]]></category>
		<category><![CDATA[obstacles]]></category>
		<category><![CDATA[organization]]></category>
		<category><![CDATA[team building]]></category>
		<category><![CDATA[teams]]></category>
		<category><![CDATA[workplace]]></category>

		<guid isPermaLink="false">http://katenasser.com/?p=18235</guid>
		<description><![CDATA[Teamwork within a team is quite achievable. When leaders want to take the entire organization to new heights, they find the greatest (seemingly) unsolvable obstacles.  A closer look reveals ...]]></description>
		<wfw:commentRss>http://katenasser.com/the-greatest-unsolvable-obstacles-to-cross-teamwork/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>The 12 Most Desired Yet Unrequested Forms of Care</title>
		<link>http://katenasser.com/the-12-most-desired-yet-unrequested-forms-of-care/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://katenasser.com/the-12-most-desired-yet-unrequested-forms-of-care/#comments</comments>
		<pubDate>Tue, 08 Nov 2011 02:52:52 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Hot Topics and New Bits]]></category>
		<category><![CDATA[People-Skills]]></category>
		<category><![CDATA[Soft Skills]]></category>
		<category><![CDATA[Teamwork]]></category>
		<category><![CDATA[angry]]></category>
		<category><![CDATA[care]]></category>
		<category><![CDATA[Career]]></category>
		<category><![CDATA[EI]]></category>
		<category><![CDATA[emotional intelligence]]></category>
		<category><![CDATA[EQ]]></category>
		<category><![CDATA[interpersonal skills]]></category>
		<category><![CDATA[leaders]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[managers]]></category>
		<category><![CDATA[morale]]></category>
		<category><![CDATA[relationships]]></category>
		<category><![CDATA[supervisors]]></category>

		<guid isPermaLink="false">http://katenasser.com/?p=18192</guid>
		<description><![CDATA[If people at work or home say you aren't very caring when they feel bad, you will find this list of 12 forms of care to be very helpful. Instead of screaming out "tell me what you want", increase your career and personal relationships with the emotional intelligence here...]]></description>
		<wfw:commentRss>http://katenasser.com/the-12-most-desired-yet-unrequested-forms-of-care/feed/</wfw:commentRss>
		<slash:comments>14</slash:comments>
		</item>
		<item>
		<title>No Cost Team Building Walks In Every Monday</title>
		<link>http://katenasser.com/no-cost-team-building-walks-in-every-monday/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://katenasser.com/no-cost-team-building-walks-in-every-monday/#comments</comments>
		<pubDate>Mon, 17 Oct 2011 11:00:19 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
				<category><![CDATA[Hot Topics and New Bits]]></category>
		<category><![CDATA[People-Skills]]></category>
		<category><![CDATA[Teamwork]]></category>
		<category><![CDATA[Thriving in Change]]></category>
		<category><![CDATA[Change]]></category>
		<category><![CDATA[leaders]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[managers]]></category>
		<category><![CDATA[morale]]></category>
		<category><![CDATA[respect]]></category>
		<category><![CDATA[Soft Skills]]></category>
		<category><![CDATA[team]]></category>
		<category><![CDATA[team building]]></category>
		<category><![CDATA[teammates]]></category>
		<category><![CDATA[thriving in change]]></category>
		<category><![CDATA[training]]></category>
		<category><![CDATA[trust]]></category>

		<guid isPermaLink="false">http://katenasser.com/?p=17628</guid>
		<description><![CDATA[Leaders and managers often overlook the no cost team building that ignites productivity. Kate Nasser, The People-Skills Coach™ shares 3 welcome tips. Read more ...]]></description>
		<wfw:commentRss>http://katenasser.com/no-cost-team-building-walks-in-every-monday/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>7 Steps from Brutally Blunt to Helpfully Honest</title>
		<link>http://katenasser.com/7-steps-from-brutally-blunt-to-helpfully-honest/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://katenasser.com/7-steps-from-brutally-blunt-to-helpfully-honest/#comments</comments>
		<pubDate>Fri, 30 Sep 2011 10:55:27 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
				<category><![CDATA[Hot Topics and New Bits]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[People-Skills]]></category>
		<category><![CDATA[Soft Skills]]></category>
		<category><![CDATA[Teamwork]]></category>
		<category><![CDATA[blunt]]></category>
		<category><![CDATA[bullying]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[honesty]]></category>
		<category><![CDATA[honor]]></category>
		<category><![CDATA[interpersonal skills]]></category>
		<category><![CDATA[leaders]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[managers]]></category>
		<category><![CDATA[respect]]></category>
		<category><![CDATA[supervisors]]></category>
		<category><![CDATA[team building]]></category>
		<category><![CDATA[teammates]]></category>
		<category><![CDATA[trust]]></category>
		<category><![CDATA[workplace]]></category>

		<guid isPermaLink="false">http://katenasser.com/?p=16951</guid>
		<description><![CDATA[In my last people-skills post, I wrote that honesty may hurt for a bit but blunt burns forever. One reader asked me for specific steps to go from blunt to honest for better work relationships. Here they are &#8212; from my professional experience to your success. Image by: Nomadic Lass Creative Commons License 7 Steps [...]]]></description>
		<wfw:commentRss>http://katenasser.com/7-steps-from-brutally-blunt-to-helpfully-honest/feed/</wfw:commentRss>
		<slash:comments>28</slash:comments>
		</item>
		<item>
		<title>Leaders: Fuel the Passion Discipline Duo</title>
		<link>http://katenasser.com/leaders-fuel-the-passion-discipline-duo/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://katenasser.com/leaders-fuel-the-passion-discipline-duo/#comments</comments>
		<pubDate>Thu, 22 Sep 2011 11:15:32 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
				<category><![CDATA[Careers & Jobs]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Hot Topics and New Bits]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Teamwork]]></category>
		<category><![CDATA[discipline]]></category>
		<category><![CDATA[ignite]]></category>
		<category><![CDATA[leaders]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[managers]]></category>
		<category><![CDATA[passion]]></category>
		<category><![CDATA[Passion to Care]]></category>
		<category><![CDATA[success]]></category>
		<category><![CDATA[teams]]></category>
		<category><![CDATA[workplace]]></category>

		<guid isPermaLink="false">http://katenasser.com/?p=16777</guid>
		<description><![CDATA[Igniting passion and engaging employees is touted as THE success factor. It's one. The other is discipline. Leaders - here's how to fuel both in your teams.]]></description>
		<wfw:commentRss>http://katenasser.com/leaders-fuel-the-passion-discipline-duo/feed/</wfw:commentRss>
		<slash:comments>13</slash:comments>
		</item>
		<item>
		<title>Leadership &amp; Teamwork: Honesty Hurts but Blunt Burns Forever</title>
		<link>http://katenasser.com/leadership-teamwork-honesty-hurts-but-blunt-burns-forever/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://katenasser.com/leadership-teamwork-honesty-hurts-but-blunt-burns-forever/#comments</comments>
		<pubDate>Mon, 19 Sep 2011 10:45:36 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
				<category><![CDATA[Hot Topics and New Bits]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[People-Skills]]></category>
		<category><![CDATA[Soft Skills]]></category>
		<category><![CDATA[Teamwork]]></category>
		<category><![CDATA[civility]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[etiquette]]></category>
		<category><![CDATA[honesty]]></category>
		<category><![CDATA[netiquette]]></category>
		<category><![CDATA[respect]]></category>
		<category><![CDATA[workplace]]></category>

		<guid isPermaLink="false">http://katenasser.com/?p=16707</guid>
		<description><![CDATA[Honesty is delivered with respect that gives it far more power than bluntness.  Consider these benefits before choosing how to communicate effectively in any situation.]]></description>
		<wfw:commentRss>http://katenasser.com/leadership-teamwork-honesty-hurts-but-blunt-burns-forever/feed/</wfw:commentRss>
		<slash:comments>10</slash:comments>
		</item>
		<item>
		<title>Team Whistle Blowing: Duty or Disloyalty?</title>
		<link>http://katenasser.com/team-whistle-blowing-duty-or-disloyalty/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://katenasser.com/team-whistle-blowing-duty-or-disloyalty/#comments</comments>
		<pubDate>Fri, 09 Sep 2011 10:55:13 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
				<category><![CDATA[Hot Topics and New Bits]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[People-Skills]]></category>
		<category><![CDATA[Teamwork]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[conversation]]></category>
		<category><![CDATA[disloyalty]]></category>
		<category><![CDATA[duty]]></category>
		<category><![CDATA[honesty]]></category>
		<category><![CDATA[interpersonal skills]]></category>
		<category><![CDATA[leaders]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[managers]]></category>
		<category><![CDATA[Soft Skills]]></category>
		<category><![CDATA[team building]]></category>
		<category><![CDATA[trust]]></category>
		<category><![CDATA[workplace]]></category>

		<guid isPermaLink="false">http://katenasser.com/?p=16312</guid>
		<description><![CDATA[Leaders, what do you expect of your team members in whistle blowing if one of their peers is slacking off or working against the mission?  Is it a duty or disloyalty? Do they know what you think? Here are 3 steps to having this conversation.]]></description>
		<wfw:commentRss>http://katenasser.com/team-whistle-blowing-duty-or-disloyalty/feed/</wfw:commentRss>
		<slash:comments>7</slash:comments>
		</item>
		<item>
		<title>Turn 5 Collaboration Sinkers into Stimulants</title>
		<link>http://katenasser.com/turn-5-collaboration-sinkers-into-stimulants/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://katenasser.com/turn-5-collaboration-sinkers-into-stimulants/#comments</comments>
		<pubDate>Sun, 07 Aug 2011 04:05:14 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
				<category><![CDATA[Hot Topics and New Bits]]></category>
		<category><![CDATA[People-Skills]]></category>
		<category><![CDATA[Soft Skills]]></category>
		<category><![CDATA[Teamwork]]></category>
		<category><![CDATA[collaboration]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[interpersonal]]></category>
		<category><![CDATA[leaders]]></category>
		<category><![CDATA[listening]]></category>
		<category><![CDATA[managers]]></category>
		<category><![CDATA[success]]></category>
		<category><![CDATA[supervisors]]></category>
		<category><![CDATA[words]]></category>

		<guid isPermaLink="false">http://katenasser.com/?p=14869</guid>
		<description><![CDATA[What we say can stimulate or sink innovative collaboration.  Here are 4 real life examples of collaboration sinkers turned into stimulants with great people skills for outstanding results.  Add your perspective to creating winning collaboration!]]></description>
		<wfw:commentRss>http://katenasser.com/turn-5-collaboration-sinkers-into-stimulants/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>People-Skills: Change ONE Unfortunate Word</title>
		<link>http://katenasser.com/people-skills-change-one-unfortunate-word/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://katenasser.com/people-skills-change-one-unfortunate-word/#comments</comments>
		<pubDate>Tue, 02 Aug 2011 11:59:30 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Hot Topics and New Bits]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[People-Skills]]></category>
		<category><![CDATA[Soft Skills]]></category>
		<category><![CDATA[Teamwork]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[corporate]]></category>
		<category><![CDATA[interpersonal skills]]></category>
		<category><![CDATA[leaders]]></category>
		<category><![CDATA[managers]]></category>
		<category><![CDATA[professional]]></category>
		<category><![CDATA[relationships]]></category>
		<category><![CDATA[sustainable]]></category>
		<category><![CDATA[words]]></category>

		<guid isPermaLink="false">http://katenasser.com/?p=14714</guid>
		<description><![CDATA[Professional relationships impact results. They are slowly built and quickly broken.  A ONE word change can make a big difference.  Here is one such word and a quick people-skills lesson for us all.]]></description>
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		<slash:comments>2</slash:comments>
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		<item>
		<title>Customer Service for Technical Support Beyond Certification</title>
		<link>http://katenasser.com/customer-service-for-technical-support-beyond-certification/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://katenasser.com/customer-service-for-technical-support-beyond-certification/#comments</comments>
		<pubDate>Thu, 28 Jul 2011 04:01:56 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Hot Topics and New Bits]]></category>
		<category><![CDATA[People-Skills]]></category>
		<category><![CDATA[Soft Skills]]></category>
		<category><![CDATA[Teamwork]]></category>
		<category><![CDATA[Training]]></category>
		<category><![CDATA[HR]]></category>
		<category><![CDATA[human resources]]></category>
		<category><![CDATA[leaders]]></category>
		<category><![CDATA[managers]]></category>
		<category><![CDATA[technical professionals]]></category>
		<category><![CDATA[technical support]]></category>
		<category><![CDATA[training]]></category>
		<category><![CDATA[transitions]]></category>
		<category><![CDATA[Ultimate Customer Service]]></category>

		<guid isPermaLink="false">http://katenasser.com/?p=14275</guid>
		<description><![CDATA[Are your technical support team facing organizational or operational transitions or pressured initiatives with clients?  Keep teamwork and client service strong during the toughest times with special attention to ...]]></description>
		<wfw:commentRss>http://katenasser.com/customer-service-for-technical-support-beyond-certification/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>A Bold Question for Employee Engagement</title>
		<link>http://katenasser.com/a-bold-question-for-employee-engagement/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://katenasser.com/a-bold-question-for-employee-engagement/#comments</comments>
		<pubDate>Sun, 17 Jul 2011 13:30:25 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
				<category><![CDATA[Hot Topics and New Bits]]></category>
		<category><![CDATA[inspiration]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[People-Skills]]></category>
		<category><![CDATA[Teamwork]]></category>
		<category><![CDATA[Thriving in Change]]></category>
		<category><![CDATA[Balance]]></category>
		<category><![CDATA[commitment]]></category>
		<category><![CDATA[corporate]]></category>
		<category><![CDATA[employee engagement]]></category>
		<category><![CDATA[entitlement]]></category>
		<category><![CDATA[expectation]]></category>
		<category><![CDATA[inspire]]></category>
		<category><![CDATA[interpersonal]]></category>
		<category><![CDATA[leaders]]></category>
		<category><![CDATA[managers]]></category>

		<guid isPermaLink="false">http://katenasser.com/?p=13929</guid>
		<description><![CDATA[One bold question can engage employees without creating the dreaded 'entitled' workforce that suffers from "me - itis".  Here's the question. What do you think the answers will be?]]></description>
		<wfw:commentRss>http://katenasser.com/a-bold-question-for-employee-engagement/feed/</wfw:commentRss>
		<slash:comments>5</slash:comments>
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