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		<title>Best CSR Adapts to Personality Type for A+ Customer Service</title>
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		<description><![CDATA[Customer service training for CSRs and tech. support should include how to spot and adapt to different personality types. From The People-Skills Coach, a fast method w/video...]]></description>
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		<description><![CDATA[Team success in a diverse workplace requires more than a common goal. Each team member must respect the differences and find the fit! Here's help to get you started ...]]></description>
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		<description><![CDATA[View this keynote footage of Kate Nasser, The People-Skills Coach, on The Geography of Customer Service and Sales in America. Do your teams have the passion for serving customers?]]></description>
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