20 Change Resistor Responses & Their Real Meaning
by Kate Nasser |
Change Resistor Responses & What They Really Mean
Leaders and managers know that change is not easy. Overcoming change resistance is not easy either. Being able to spot it is vital. Here are 20 change resistor responses and what they really mean.
20 Change Resistor Responses & What They Really Mean
- We don’t support this.
- We’ve heard this before.
- We’ve seen this before.
- We’ve been there before.
- We’ve tried this before.
- We’ve proven this futile before.
- Where’s the data to prove it will work?
- Here’s why this won’t work.
- This is difficult, isn’t it?
- This is distressing news.
- This is a disturbing development.
- Do you know the trouble this can make?
- This is very alarming.
- Sudden changes can have dire consequences.
- How on earth do you expect us to do this?
- We were doing a great job. There’s no need for a change.
- I guess the pawns don’t get a say in this.
- We could have achieved it if given more time.
- You don’t understand the way things work here.
- You’re too new to know what’s right.
… change resistor way of saying we’re not interested.
… means we think our logic can stop the change.
… means we can stall the change by being neutral and not taking action.
Sounding the Alarm.
… means we can stop the change if we raise fears.
… change resistor way of saying this is unfair to us.
… means we can stop the change if we label change agents as uninformed and not credible.
It’s easy to get caught up in change resistor responses. As you address each response, you get caught in their inertia. This doesn’t help them and it doesn’t help the change. Change gets tougher when leaders stop leading.
To lead change well, answer true questions. Don’t answer statements nor statements masquerading as questions. Inspire, inform, and move everyone ahead. It gives each change resistor the best chance at growing and thriving. It moves them past crippling fears.
From my professional experience to your success,
Kate Nasser, The People Skills Coach™
©2016 Kate Nasser, CAS, Inc. Somerville, NJ. I appreciate your sharing the link to this post on your social streams. However, if you want to re-post or republish the content of this post, please email firstname.lastname@example.org for permission and guidelines. Thank you for respecting intellectual capital.
Kate Nasser, The People Skills Coach™, delivers coaching, consulting, training, and keynotes on leading change, employee engagement, teamwork, and delivering the ultimate customer service. She turns interaction obstacles into interpersonal success. See this site for workshop outlines, keynote footage, and customer results.
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~Kate Nasser, The People Skills Coach™