Leaders, Are You Helpfully Objective or Actually Indifferent? | #leadership
by Kate Nasser |
Leaders claim objectivity is valuable in preventing emotionally skewed decisions. Yet if leaders detach to be objective or come across as indifferent, they disengage employees and results suffer.
Leaders, are you helpfully objective or actually indifferent?
- Considers all perspectives to ensure accurate results
- Researches what is behind emotion to unearth weighty factors
- Gets close enough to find and see the truth
- Respects passion’s lift more than it fears its drag
- Boldly taps emotion to inspire and engage employees
Objectivity Turns Into or Seems Like Indifference
When leaders …
- Glorify measurements over all other types of information
- Distance themselves in the fear that getting close will limit their honesty and objectivity
- Mislabel all passion as illogical
- Act solo because they lack trust in those around them
- Revel in the comfort and false security of their own views and personality type
- Push aside diverse new views under the guise of tried-and-true ways
- Hold their positional power and/or expertise as the ultimate factor in decision making
Objectivity requires a true and complete picture. It sees the value of emotion. It understands diverse factors and perspectives.
Meanwhile, fear, the comfort of habit, and love of data and procedures try to disguise indifference as objectivity. The disguise backfires and leads to a skewed view and poor decisions.
Identify what obstacles are keeping you from engaging with employees, from seeing diverse views, and from building closer relationships. Develop emotional intelligence to overcome those blocks! It is far easier than you think and the business rewards are great.
From my professional experience to your success,
Kate Nasser, The People Skills Coach™
Grateful for the use of Image by: HikingArtist.com via Flickr Creative Commons License.
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Kate Nasser, The People Skills Coach™, delivers coaching, consulting, training, and keynotes on leading change, employee engagement, teamwork, and delivering the ultimate customer service. She turns interaction obstacles into interpersonal success. See this site for workshop outlines, keynote footage, and customer results.
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~Kate Nasser, The People Skills Coach™