Leadership: Change vs Inconsistency
by Kate Nasser |
Leadership is about change. We lead to create the future not to maintain the status quo. One trap that can detour success is confusion about change vs inconsistency.
Those who resist change will often mislabel change as fickleness and inconsistency. Knowing the true difference between change and inconsistency can avert this detour and sustain the momentum of change.
Change image by MMcDonough and Inconsistency image by Marco Buonvino via Flickr Creative Commons licenses.
Let’s Compare Change vs Inconsistency.
Leading change includes …
It’s not mucking about in the dark. It is preceded by exploration and some determination of the new picture.
It’s not random. It has a goal.
It doesn’t swirl around endlessly. It moves forward.
It’s not just words. It pulses with action.
It doesn’t contradict itself. It corrects missteps and gets back on course.
Engagement with expectations.
True change leaders engage everyone with expectations of involvement. They don’t allow resistors to create stagnation w/ claims of inconsistency.
Inconsistency is characterized by …
Different messages about the same situation.
This inconsistency creates the swirl of inaction instead of the pulse of action.
With inconsistency, the goals constantly change within a very short timeframe. With change, there is evolution over time toward a goal.
Inconsistency leaves people in a fog. Change sheds light as it evolves.
What truly distinguishes change vs inconsistency? Clear vision and communication!
Clear consistent messages about the change reassure those who must make the change happen. Clear vision & communication help everyone to overcome the comfort of habit and the status quo. It gives them perspective on the skills they must develop to help create and live in the new world.
As leaders, we must distinguish change vs inconsistency so that demands for consistency don’t mistakenly keep us in the status quo. Consistency of vision, clarity of communication, and integrity of character can lead all through the tough times of change.
Be ready when the change resistors raise the flag of inconsistency. Ensure that their resistance doesn’t hijack the momentum of change or detour success.
Reinforce that consistency (of quality) is not the same as constancy — things remaining the same. Underscore the vision, clarify the message, and continue moving forward!
From my professional experience to your success,
Kate Nasser, The People-Skills Coach™
Related Post: Leaders, Is the Beloved Bully of Habit Stopping Change?
©2013 Kate Nasser, CAS, Inc. Somerville, NJ. I appreciate your sharing the link to this post on your social streams. However, if you want to re-post or republish the content of this post, please email firstname.lastname@example.org. Thank you for respecting intellectual capital.
Kate Nasser, The People-Skills Coach™, delivers coaching, consulting, training, and keynotes on leading change, employee engagement, teamwork, and delivering the ultimate customer service. She turns interaction obstacles into interpersonal success. See this site for workshop outlines, keynote footage, and customer results.