Leadership People Skills: Successful Leaders Choose AND Not Or
by Kate Nasser |
Leadership people skills engage employees. They tap all talent for innovation and success.
To bring these leadership people skills to life, successful leaders choose AND — not OR — thinking. Why?
Leadership People Skills: Engage All w/ AND Not Or Thinking
Want to engage employees for more commitment? Think “AND” not “Or”!
- Empowerment AND Accountability. People oriented leaders give employees a voice in empowerment but sometimes skip over their accountability. Results driven leaders primarily focus on employee accountability yet skip empowerment. True empowerment includes accountability for the outcomes. Think AND not Or and your leadership people skills will have you engaging employees for timely results.
- Individual AND Team Recognition. There is no need to be trapped in the choice between individual and team recognition. Individual talents combine to form team results. Ego driven employees don’t become team players by overlooking their individual talents. Team oriented employees don’t become egotistical by honoring their individual talents. Think individual AND team recognition and your leadership people skills will inspire each employee to contribute to the whole.
- Confidence AND Humility. Arrogant overconfidence disengages employees. The message to them is “I the leader have all the answers.” Conversely, sheepish indecision abandons them. Be confident in your knowledge and humble in delivering it. Think AND not Or and your leadership people skills will model confident humility for tremendous team results.
- Empathy AND Objectivity. Today leaders are barraged with advice to care for employees needs. This is important. It works when leaders combine care for employees with care for the business they are leading. Use an “Or” approach and both the employees and the business suffer. Think empathy AND objectivity and your leadership people skills will engage employee commitment for sustainable results.
- Intuition AND Observation. Leaders who never listen to their gut instinct — their intuition — play it safe with observation and often lose in the delay. Leaders who don’t see where the reality contradicts their intuition meet fateful results. Intuition AND observation are partners in success. Personality type research strongly suggests that most people are stronger at one than the other. Think “AND” not “Or” and your leadership people skills will engage team members of different strengths for sound timely results.
- Optimism AND Realism. While optimists and pessimists argue over whose right, optimistic realists move everyone forward. Successful leaders choose optimism AND realism for it uplifts with hope while keeping people grounded in delivering tangible results. This “AND” approach engages everyone in healthy skepticism to assess risk and a can do attitude to reach the goal.
- Persistence AND Innovation. Leaders who continue to lead a path that is no longer viable are suffering from OR thinking. They believe that initial persistence can’t innovate and shift to something better. Their leadership people skills engage people to be stuck! Successful leaders engage all to persist when they see potential AND innovate when they sense futility.
You might believe that AND thinking leads to indecision and chaos — too much data and too many opinions delaying timely results. Not true.
“AND” thinking gives strength to your leadership people skills to engage employee commitment. With today’s employees who don’t just follow orders, engaging their commitment is essential for reaching timely outstanding results.
From my professional experience to your success,
Kate Nasser, The People Skills Coach™
©2013 Kate Nasser, CAS, Inc. Somerville, NJ. I appreciate your sharing the link to this post on your social streams. However, if you want to re-post or republish the content of this post, please email firstname.lastname@example.org. Thank you for respecting intellectual capital.
Kate Nasser, The People-Skills Coach™, delivers coaching, consulting, training, and keynotes on leading change, employee engagement, teamwork, and delivering the ultimate customer service. She turns interaction obstacles into interpersonal success. See this site for workshop outlines, keynote footage, and customer results.