People Skills: The Secret Within Every Great Communicator! #peopleskills
by Kate Nasser |
People Skills: What motivates great communicators?
Much is written on what great communicators do. Much is written about how they benefit others. Yet not much is written on why great communicators focus on great expression. What motivates them? Does it fulfill some inner need? Perhaps knowing this can help others communicate better.
People Skills: The Secret Motivation of Great Communicators
What is it that great communicators get out of great communication? What inner need does it meet? Some say …
- Need to influence others. Possibly. Yet that desire would ebb and flow. Great communicators communicate consistently. Their communication and people skills are always present.
- Strong need to connect. Sounds plausible. Yet many people have the strong human need to connect with others and don’t focus on great communication.
- Great need to help others. Could well be true. Still many people with the “helper’s high” motivation — also known as high altruism — are not great communicators.
- There is no need. They were just born that way. Hmmm. I do believe in inborn traits. Yet most people focus and further develop the behaviors that give them what they like, want, and need.
So what is it that great communicators want that great communication gives them?
Great communicators find security, comfort, and protection in communication. To them it is the one light on a very dark road. The key to an unknown future. The way to minimize risk and mitigate danger.
Great communicators not only give great communication, they want it in return. Refuse to communicate with great communicators and you will see their frustration spike. Withhold information from great communicators and they will forge ahead and go around you to get what they need.
Ask great communicators to complete this sentence: “I communicate because it _________________________.” You may get different answers yet underneath all the replies will be the connection between security and communication.
All humans supposedly have some need for security — whether they are consciously aware of it or not. How they meet that need varies. Some fill that need more through introspection and less expression. Others find it through great communication. Alas the ever present people skills struggle between introverts and extroverts.
What People Skills Lessons to Learn From This?
- Be very self-aware of how you fill your need for security. Whether it’s through deep introspection or great communication, the need can also make you inflexible. Every relationship — at work and home — requires flexibility and adaptation to others’ needs.
- Leaders, be aware of the security need of those you lead. Great leadership communication anticipates and meets the needs of many to engage all.
- In teamwork, understand the security needs of your teammates. Your collaboration will soar when you understand what makes each person feel secure enough to takes necessary risks.
What gives you security? Communication, introspection, or ____________?
From my professional experience to your success,
Kate Nasser, The People Skills Coach™
©2013 Kate Nasser, CAS, Inc. Somerville, NJ. I appreciate your sharing the link to this post on your social streams. However, if you want to re-post or republish the content of this post, please email firstname.lastname@example.org for permission and guidelines. Thank you for respecting intellectual capital.
Kate Nasser, The People Skills Coach™, delivers coaching, consulting, training, and keynotes on leading change, employee engagement, teamwork, and delivering the ultimate customer service. She turns interaction obstacles into interpersonal success. See this site for workshop outlines, keynote footage, and customer results. Kate also invites you to connect with her on Google+, LinkedIn, and Twitter. She welcomes your interaction!