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Jeff McWhorter, Flickr

Jeff McWhorter, Flickr

Now celebrating my 20th year in business, I bring passion and expertise to every keynote I deliver on professional people-skills (aka soft skills), customer service, teamwork, and thriving in change.

Audiences: Corporate audiences, government symposiums, and large conference venues are my home court.  I activate the audience to achieve change and success in professional people-skills (soft skills), customer service and teamwork.

Results – each and every member of the audience will …

  • Develop their change-ability: #1 attribute executives look for when hiring
  • Improve and refine their professional people-skills
  • Become a customer service and teamwork enthusiast
  • Discover the simple truths of the ultimate in customer service and teamwork
  • Grow and change to meet team goals
  • Build skills to deliver the ultimate customer service experience

Activate the success of your meeting:

Most Requested Talks:

Delivering the Ultimate Customer Experience – Simple Truths and Great Reviews.

Conversations with Customers – Best and Worst Moments.

GEN Y Rocks with New Age People-Skills

GPS Your Brain to Work with All Personality Types.

On the Road Again: The Geography of Customer Service in this Diverse World.

The Most Organic Team: ChangeAbility in Action!