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		<title>Inspire Teamwork in USA: Recognize Individual Contributions</title>
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		<pubDate>Mon, 29 Nov 2010 02:05:17 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
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		<description><![CDATA[Contrary to popular belief, there is an "I" in team. A team result needs individual efforts and overlooking that reduces workplace morale in Western cultures.  Especially in the USA, recognize individual contributions to fuel and inspire long term teamwork. Here are 3 steps to achieving this ...]]></description>
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		<title>Outsourced Call Centers &#8211; Training to Satisfy USA Customers</title>
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		<pubDate>Sun, 30 May 2010 19:07:09 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
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		<description><![CDATA[Call Centers - There is no such thing an American (USA) customer.  There are 9 USA regional differences which you can learn to satisfy this large customer base.]]></description>
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		<title>Kate Nasser Keynote Footage: Passion for Customer Service</title>
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		<pubDate>Wed, 07 Jan 2009 16:45:39 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
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		<description><![CDATA[View this keynote footage of Kate Nasser, The People-Skills Coach, on The Geography of Customer Service and Sales in America. Do your teams have the passion for serving customers?]]></description>
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