attitude

Discover Customer Experience Moments & Details | #cx

Discover Customer Experience: Image is a sunlit fanned object.

Discover customer experience greatness not in the depths of complex strategy. Find it in moments of attitude & detail. Insights from Kate Nasser, The People Skills Coach™.

Slippery Steps of Bullying | #EndBullying #PeopleSkills

Slippery Steps: Image is warning sign of slipping on ice.

The slippery steps of bullying may not be what you think. Short read with big impact from Kate Nasser, The People Skills Coach™.

People Skills: Speak Sooner to Prevent Needless Conflict

People-Skills: Speak Sooner to Clear the Fog & Prevent Needless Conflict Image by: Daniel Peckham

Speak sooner to prevent needless conflict! Don’t let innuendo, passive aggression, or bullying take hold. Leadership, career, and life insight fr The People Skills Coach™.

Are Polar Opposites Valuable? JOIN #PeopleSkills Chat July 17th

Balancing Self-Care: Image is the people skills logo.

JOIN us in People Skills Twitter chat #PeopleSkills July 17, 10amET to explore the dynamics of polar opposites. Host: Kate Nasser, The People Skills Coach™.

People Skills: Responding to Disrespect With Dignity | #PeopleSkills

People Skills Dignity: Image is a sign saying "Means should correspond to the dignity of the end."

When you must interact amid disrespect, how can you respond w/ dignity? 7 key insights fr The People Skills Coach™. | Leadership | Morale | Career

Dealing With Know-It-Alls: JOIN #Peopleskills Chat Feb. 28th 10amET

Balancing Self-Care: Image is the people skills logo.

Know-it-alls can frustrate & annoy the most patient person. However, dealing with know-it-alls is something you can easily learn. JOIN The People Skills Coach™ & community for #Peopleskills global Twitter chat Feb. 28 10amET/3pmGMT.

Managing Judgmental Prejudiced Attitudes: JOIN #Peopleskills Chat Jan. 31

Balancing Self-Care: Image is the people skills logo.

JOIN people skills global Twitter chat SUN. Jan 31st 10amET on managing judgmental prejudiced attitudes. HOST: Kate Nasser, The People Skills Coach™. Co-host Mohini Puranik. | Emotional Intelligence, Leadership, Teamwork

Serendipity & Chance Meetings: JOIN #Peopleskills Chat Jan. 24th

Balancing Self-Care: Image is the people skills logo.

Has serendipity & chance meetings affected your life/work? Or do we engineer what happens to us? JOIN The People Skills Coach™ Jan. 24th 10amET/7amPT/3pmGMT in #Peopleskills global Twitter chat to share your view and learn others.

Leadership Dilemma: Self-Serving High Performing Team Member

Leadership Dilemma: Image is a sky scraper type structure.

A very telling teamwork case study of a leadership dilemma with a self-serving team member. Lessons learned from Kate Nasser, The People Skills Coach™.

Workplace Personality Conflicts: Seek Results Not Revenge | #leadership

Workplace personality Conflicts: Image is boxing gloves.

Differing views can fuel success; workplace personality conflicts stifle it. How well are your teams doing? Leadership people skills checklist from The People Skills Coach™.

Explore Happiness: JOIN #Peopleskills Chat Aug. 30th 10amET

Balancing Self-Care: Image is the people skills logo.

JOIN people skills community SUN. Aug. 30th in #Peopleskills global Twitter chat to explore happiness in life and work. Host: The People Skills Coach™.

Mental Toughness: Former FBI Agent Reveals Surprising Secrets to Achievement

Mental Toughness: Image is Book Cover

Mental toughness starts with emotional intelligence! So says former FBI agent and author LaRae Quy in leadership interview w/ The People Skills Coach™.

Irresistible Customer Experience Loyalty – DOs & Don’ts Part II #cx

Irresistible Customer Experience Loyalty: Image is a Magnet drawing things inward.

Irresistible customer experience loyalty comes from consistency of caring not rigid procedures. DOs & Don’ts fr The People Skills Coach™. | Leadership Teamwork Customer Service!

Cultivating Positive Emotions: JOIN People Skills Chat May 10th

Balancing Self-Care: Image is the people skills logo.

Cultivating positive emotions is our people skills global Twitter chat topic in honor of Mothers Day SUN. May 10th 10amET. Host: The People Skills Coach™. Co-host Dr. Hoda Maalouf! Hashtag: #Peopleskills

Restarting Success: 7 Certainties to Replace Every Regret

Restarting Success: Image is small hot air balloon next off from large one.

Regrets don’t have to trap you from restarting success. If you wake up, you can begin again, wiser and more curious than ever before! Insights fr entrepreneur Kate Nasser, The People Skills Coach™.

Older Posts »