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		<title>Leaders, 5 Legacy Attitudes to Replace for Employee Engagement</title>
		<link>http://katenasser.com/leaders-5-legacy-attitudes-to-replace-for-employee-engagement/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://katenasser.com/leaders-5-legacy-attitudes-to-replace-for-employee-engagement/#comments</comments>
		<pubDate>Sun, 26 Feb 2012 13:00:26 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
				<category><![CDATA[Hot Topics and New Bits]]></category>
		<category><![CDATA[Leadership]]></category>
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		<guid isPermaLink="false">http://katenasser.com/?p=19762</guid>
		<description><![CDATA[Traditional leadership beliefs hang on and squelch employee engagement, so needed to reach results. If you still hold these 5 attitudes, replace them for maximum success.]]></description>
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		<slash:comments>13</slash:comments>
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		<title>5 Psychologically Uncomfortable Career Shaping Opportunities</title>
		<link>http://katenasser.com/5-psychologically-uncomfortable-career-shaping-opportunities/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://katenasser.com/5-psychologically-uncomfortable-career-shaping-opportunities/#comments</comments>
		<pubDate>Thu, 09 Feb 2012 02:16:05 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
				<category><![CDATA[Careers & Jobs]]></category>
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		<guid isPermaLink="false">http://katenasser.com/?p=20409</guid>
		<description><![CDATA[People focus on major career shaping milestones &#038; overlook psychologically uncomfortable opportunities. Here are 5 worthy ones from The People-Skills Coach™.]]></description>
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		<slash:comments>9</slash:comments>
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		<title>Leaders, 12 Worthy Kudos to Spark Employee Engagement</title>
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		<comments>http://katenasser.com/leaders-12-worthy-kudos-to-spark-employee-engagement/#comments</comments>
		<pubDate>Thu, 26 Jan 2012 05:02:39 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
				<category><![CDATA[Hot Topics and New Bits]]></category>
		<category><![CDATA[Leadership]]></category>
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		<category><![CDATA[gratitude]]></category>
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		<category><![CDATA[Soft Skills]]></category>
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		<guid isPermaLink="false">http://katenasser.com/?p=19764</guid>
		<description><![CDATA[Leaders, we can spark employee engagement with worthy kudos of employees' natural strengths and talents. It's a no cost and high return investment. Here are 12 and I hope you will add more!]]></description>
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		<slash:comments>21</slash:comments>
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		<title>Leaders: Can a Change Resistor Get You to Oz?</title>
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		<comments>http://katenasser.com/leaders-can-a-change-resistor-get-you-to-oz/#comments</comments>
		<pubDate>Mon, 29 Aug 2011 14:00:58 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
				<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Thriving in Change]]></category>
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		<guid isPermaLink="false">http://katenasser.com/?p=15842</guid>
		<description><![CDATA[Leaders, top performers who resist change in the workplace can take the organization down unless you redefine what top performance means! The steps..]]></description>
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		<slash:comments>12</slash:comments>
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		<title>A Bold Question for Employee Engagement</title>
		<link>http://katenasser.com/a-bold-question-for-employee-engagement/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://katenasser.com/a-bold-question-for-employee-engagement/#comments</comments>
		<pubDate>Sun, 17 Jul 2011 13:30:25 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
				<category><![CDATA[Hot Topics and New Bits]]></category>
		<category><![CDATA[inspiration]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[People-Skills]]></category>
		<category><![CDATA[Teamwork]]></category>
		<category><![CDATA[Thriving in Change]]></category>
		<category><![CDATA[Balance]]></category>
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		<category><![CDATA[entitlement]]></category>
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		<guid isPermaLink="false">http://katenasser.com/?p=13929</guid>
		<description><![CDATA[One bold question can engage employees without creating the dreaded 'entitled' workforce that suffers from "me - itis".  Here's the question. What do you think the answers will be?]]></description>
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		<slash:comments>5</slash:comments>
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		<title>Leaders: Nine Chances to Cultivate Maturity</title>
		<link>http://katenasser.com/leaders-nine-chances-to-cultivate-maturity/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://katenasser.com/leaders-nine-chances-to-cultivate-maturity/#comments</comments>
		<pubDate>Wed, 13 Jul 2011 11:00:33 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
				<category><![CDATA[Careers & Jobs]]></category>
		<category><![CDATA[Hiring Talent]]></category>
		<category><![CDATA[Hot Topics and New Bits]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Balance]]></category>
		<category><![CDATA[commitment]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[employee engagement]]></category>
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		<category><![CDATA[expectation]]></category>
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		<category><![CDATA[leaders]]></category>
		<category><![CDATA[management]]></category>
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		<guid isPermaLink="false">http://katenasser.com/?p=13681</guid>
		<description><![CDATA[Leaders did you ever want to tell employees to "grow up"?  What were they doing that brought you to that point? If you want to see maturity sooner, here are nine chances to cultivate it!]]></description>
		<wfw:commentRss>http://katenasser.com/leaders-nine-chances-to-cultivate-maturity/feed/</wfw:commentRss>
		<slash:comments>6</slash:comments>
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		<title>ACE Your Next Customer Service Moment</title>
		<link>http://katenasser.com/ace-your-next-customer-service-moment/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://katenasser.com/ace-your-next-customer-service-moment/#comments</comments>
		<pubDate>Fri, 01 May 2009 19:37:22 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[ace]]></category>
		<category><![CDATA[authentic]]></category>
		<category><![CDATA[commitment]]></category>
		<category><![CDATA[customer]]></category>
		<category><![CDATA[easy]]></category>
		<category><![CDATA[EQ]]></category>
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		<category><![CDATA[Personality]]></category>
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		<guid isPermaLink="false">http://katenasser.com/?p=576</guid>
		<description><![CDATA[I viewed sample footage from a customer service training video. It advises you to give an irate customer something specific -- like a form to fill out! I laughed so hard I couldn't find the stop button. In this article I deal you the ACE for delivering top-notch customer service.]]></description>
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		<slash:comments>8</slash:comments>
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