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		<title>Introverted Leaders: Revelations on Communication</title>
		<link>http://katenasser.com/introverted-leaders-revelations-on-communication/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://katenasser.com/introverted-leaders-revelations-on-communication/#comments</comments>
		<pubDate>Sun, 20 May 2012 11:45:09 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
				<category><![CDATA[Employee Engagement]]></category>
		<category><![CDATA[Hot Topics and New Bits]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[People-Skills]]></category>
		<category><![CDATA[comfort]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[confidence]]></category>
		<category><![CDATA[employee engagement]]></category>
		<category><![CDATA[extravert]]></category>
		<category><![CDATA[insights]]></category>
		<category><![CDATA[interpersonal skills]]></category>
		<category><![CDATA[introvert]]></category>
		<category><![CDATA[leaders]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[managers]]></category>
		<category><![CDATA[morale]]></category>
		<category><![CDATA[organization]]></category>
		<category><![CDATA[recognition]]></category>
		<category><![CDATA[Soft Skills]]></category>
		<category><![CDATA[team]]></category>
		<category><![CDATA[trust]]></category>
		<category><![CDATA[vision]]></category>
		<category><![CDATA[workplace]]></category>

		<guid isPermaLink="false">http://katenasser.com/?p=22804</guid>
		<description><![CDATA[Leaders of all types, do you care enough about your teams to  inspire, engage, &#038; communicate outside of your comfort zone?  5 revelations to engage your teams from Kate Nasser, The People-Skills Coach™.]]></description>
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		<slash:comments>13</slash:comments>
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		<title>Leaders, See &amp; Communicate Clearly on Confidence</title>
		<link>http://katenasser.com/leaders-see-communicate-clearly-on-confidence-employee-engagement/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://katenasser.com/leaders-see-communicate-clearly-on-confidence-employee-engagement/#comments</comments>
		<pubDate>Sun, 13 May 2012 15:45:58 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
				<category><![CDATA[Employee Engagement]]></category>
		<category><![CDATA[Hot Topics and New Bits]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[attitude]]></category>
		<category><![CDATA[clarity]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[confidence]]></category>
		<category><![CDATA[diversity]]></category>
		<category><![CDATA[employee engagement]]></category>
		<category><![CDATA[intercultural]]></category>
		<category><![CDATA[interpersonal skills]]></category>
		<category><![CDATA[leaders]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[managers]]></category>
		<category><![CDATA[Mindset]]></category>
		<category><![CDATA[People-Skills]]></category>
		<category><![CDATA[Personality Type]]></category>
		<category><![CDATA[self-confidence]]></category>
		<category><![CDATA[Soft Skills]]></category>
		<category><![CDATA[truth]]></category>
		<category><![CDATA[vision]]></category>

		<guid isPermaLink="false">http://katenasser.com/?p=22632</guid>
		<description><![CDATA[Many leaders realize confidence looks different between genders and cultures. Yet leaders still miss 1 key determinant of confidence - performance expectations.  5 questions to see and communicate more clearly on confidence and engage employees' talent!]]></description>
		<wfw:commentRss>http://katenasser.com/leaders-see-communicate-clearly-on-confidence-employee-engagement/feed/</wfw:commentRss>
		<slash:comments>5</slash:comments>
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		<item>
		<title>Peaceful Ways to Work with a Noisy Boss</title>
		<link>http://katenasser.com/5-most-peaceful-ways-to-work-with-noisy-boss/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://katenasser.com/5-most-peaceful-ways-to-work-with-noisy-boss/#comments</comments>
		<pubDate>Tue, 24 Apr 2012 10:55:44 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
				<category><![CDATA[Hot Topics and New Bits]]></category>
		<category><![CDATA[People-Skills]]></category>
		<category><![CDATA[adaptability]]></category>
		<category><![CDATA[adapting]]></category>
		<category><![CDATA[Boss]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[extravert]]></category>
		<category><![CDATA[interpersonal skills]]></category>
		<category><![CDATA[introvert]]></category>
		<category><![CDATA[leaders]]></category>
		<category><![CDATA[managers]]></category>
		<category><![CDATA[Personality Type]]></category>
		<category><![CDATA[Soft Skills]]></category>
		<category><![CDATA[success]]></category>
		<category><![CDATA[supervisors]]></category>

		<guid isPermaLink="false">http://katenasser.com/?p=22043</guid>
		<description><![CDATA[If your noisy extroverted boss overwhelms you yet you don't want to leave your job, try these 5 ways to find peace among the noise. Whether you are an introvert or extrovert, learning to work with different types of people can take to marvelous unforeseen opportunities in your career.]]></description>
		<wfw:commentRss>http://katenasser.com/5-most-peaceful-ways-to-work-with-noisy-boss/feed/</wfw:commentRss>
		<slash:comments>5</slash:comments>
		</item>
		<item>
		<title>Leaders, Are We Accomplices to Passive Aggressive Team Members?</title>
		<link>http://katenasser.com/leaders-are-we-accomplices-to-passive-aggressive-team-members/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://katenasser.com/leaders-are-we-accomplices-to-passive-aggressive-team-members/#comments</comments>
		<pubDate>Sun, 15 Apr 2012 18:00:45 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
				<category><![CDATA[Employee Engagement]]></category>
		<category><![CDATA[Hot Topics and New Bits]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[aggressive]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[corporate]]></category>
		<category><![CDATA[employee]]></category>
		<category><![CDATA[engagement]]></category>
		<category><![CDATA[interpersonal]]></category>
		<category><![CDATA[leaders]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[managers]]></category>
		<category><![CDATA[meeting]]></category>
		<category><![CDATA[morale]]></category>
		<category><![CDATA[passive]]></category>
		<category><![CDATA[People-Skills]]></category>
		<category><![CDATA[sarcasm]]></category>
		<category><![CDATA[skills]]></category>
		<category><![CDATA[soft]]></category>
		<category><![CDATA[Team Members]]></category>
		<category><![CDATA[teams]]></category>
		<category><![CDATA[Teamwork]]></category>
		<category><![CDATA[trust]]></category>
		<category><![CDATA[workplace]]></category>

		<guid isPermaLink="false">http://katenasser.com/?p=21816</guid>
		<description><![CDATA[Leaders, passive aggressive behavior in the workplace can disengage team members &#038; lower results IF we allow it.  Here are critical insights and tips to prevent it or at least be the cure of this team toxin.]]></description>
		<wfw:commentRss>http://katenasser.com/leaders-are-we-accomplices-to-passive-aggressive-team-members/feed/</wfw:commentRss>
		<slash:comments>14</slash:comments>
		</item>
		<item>
		<title>Leaders: Leading Change Requires Networking Our Inspiration</title>
		<link>http://katenasser.com/leaders-leading-change-requires-networking-our-inspiration/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://katenasser.com/leaders-leading-change-requires-networking-our-inspiration/#comments</comments>
		<pubDate>Mon, 09 Apr 2012 04:01:59 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
				<category><![CDATA[Hot Topics and New Bits]]></category>
		<category><![CDATA[inspiration]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Thriving in Change]]></category>
		<category><![CDATA[Change]]></category>
		<category><![CDATA[Change-able]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[corporate]]></category>
		<category><![CDATA[employee]]></category>
		<category><![CDATA[engagement]]></category>
		<category><![CDATA[Intuition]]></category>
		<category><![CDATA[leaders]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[managers]]></category>
		<category><![CDATA[networking]]></category>
		<category><![CDATA[organization]]></category>
		<category><![CDATA[People-Skills]]></category>
		<category><![CDATA[teams]]></category>
		<category><![CDATA[thriving in change]]></category>
		<category><![CDATA[workforce]]></category>

		<guid isPermaLink="false">http://katenasser.com/?p=21584</guid>
		<description><![CDATA[Among the many recommended steps for leading change, one blatant truth emerges.  As leaders, we must network our inspiration to build change-ability of team members and effect change in organizations.]]></description>
		<wfw:commentRss>http://katenasser.com/leaders-leading-change-requires-networking-our-inspiration/feed/</wfw:commentRss>
		<slash:comments>13</slash:comments>
		</item>
		<item>
		<title>Visionary Experience Leaders, Are You Conquering Customer Loyalty?</title>
		<link>http://katenasser.com/visionary-experience-leaders-are-you-conquering-customer-loyalty/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://katenasser.com/visionary-experience-leaders-are-you-conquering-customer-loyalty/#comments</comments>
		<pubDate>Mon, 02 Apr 2012 04:02:43 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Hot Topics and New Bits]]></category>
		<category><![CDATA[attitude]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[culture]]></category>
		<category><![CDATA[customer]]></category>
		<category><![CDATA[experience]]></category>
		<category><![CDATA[hotel]]></category>
		<category><![CDATA[leaders]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[listen]]></category>
		<category><![CDATA[listening]]></category>
		<category><![CDATA[loyalty]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[managers]]></category>
		<category><![CDATA[satisfaction]]></category>
		<category><![CDATA[service]]></category>
		<category><![CDATA[super]]></category>
		<category><![CDATA[Ultimate Customer Service]]></category>

		<guid isPermaLink="false">http://katenasser.com/?p=21480</guid>
		<description><![CDATA[Leaders, are you planting deep roots to grow customer loyalty or trying to conquer w/ a veneer of customer care? Real life examples from The People-Skills Coach™.]]></description>
		<wfw:commentRss>http://katenasser.com/visionary-experience-leaders-are-you-conquering-customer-loyalty/feed/</wfw:commentRss>
		<slash:comments>21</slash:comments>
		</item>
		<item>
		<title>Modern People-Skills Reminders for Social Media Greatness</title>
		<link>http://katenasser.com/modern-people-skills-reminders-for-social-media-greatness/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://katenasser.com/modern-people-skills-reminders-for-social-media-greatness/#comments</comments>
		<pubDate>Thu, 08 Mar 2012 05:02:55 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
				<category><![CDATA[Hot Topics and New Bits]]></category>
		<category><![CDATA[People-Skills]]></category>
		<category><![CDATA[Soft Skills]]></category>
		<category><![CDATA[authenticity]]></category>
		<category><![CDATA[blunt]]></category>
		<category><![CDATA[civility]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[debate]]></category>
		<category><![CDATA[disagreeable]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[honesty]]></category>
		<category><![CDATA[interaction]]></category>
		<category><![CDATA[interpersonal skills]]></category>
		<category><![CDATA[listening]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[trust]]></category>
		<category><![CDATA[Twitter]]></category>

		<guid isPermaLink="false">http://katenasser.com/?p=14730</guid>
		<description><![CDATA[Civility enhances interaction because it provides a cushion of respect that eases listening.  Try these social media tips from The People-Skills Coach™ on communicating with those you don't know.]]></description>
		<wfw:commentRss>http://katenasser.com/modern-people-skills-reminders-for-social-media-greatness/feed/</wfw:commentRss>
		<slash:comments>10</slash:comments>
		</item>
		<item>
		<title>Leaders, 5 Legacy Attitudes to Replace for Employee Engagement</title>
		<link>http://katenasser.com/leaders-5-legacy-attitudes-to-replace-for-employee-engagement/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://katenasser.com/leaders-5-legacy-attitudes-to-replace-for-employee-engagement/#comments</comments>
		<pubDate>Sun, 26 Feb 2012 13:00:26 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
				<category><![CDATA[Hot Topics and New Bits]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[appreciation]]></category>
		<category><![CDATA[attitude]]></category>
		<category><![CDATA[behavior change]]></category>
		<category><![CDATA[best results]]></category>
		<category><![CDATA[commitment]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[contributions]]></category>
		<category><![CDATA[employee engagement]]></category>
		<category><![CDATA[inspiration]]></category>
		<category><![CDATA[interpersonal]]></category>
		<category><![CDATA[leaders]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[managers]]></category>
		<category><![CDATA[morale]]></category>
		<category><![CDATA[People-Skills]]></category>
		<category><![CDATA[results]]></category>
		<category><![CDATA[supervisors]]></category>
		<category><![CDATA[talent]]></category>
		<category><![CDATA[teams]]></category>

		<guid isPermaLink="false">http://katenasser.com/?p=19762</guid>
		<description><![CDATA[Traditional leadership beliefs hang on and squelch employee engagement, so needed to reach results. If you still hold these 5 attitudes, replace them for maximum success.]]></description>
		<wfw:commentRss>http://katenasser.com/leaders-5-legacy-attitudes-to-replace-for-employee-engagement/feed/</wfw:commentRss>
		<slash:comments>13</slash:comments>
		</item>
		<item>
		<title>Leaders: Replace the No Whining Sign</title>
		<link>http://katenasser.com/leaders-replace-the-no-whining-sign/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://katenasser.com/leaders-replace-the-no-whining-sign/#comments</comments>
		<pubDate>Wed, 15 Feb 2012 16:45:57 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
				<category><![CDATA[Coaching Professional]]></category>
		<category><![CDATA[Hot Topics and New Bits]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[accountability]]></category>
		<category><![CDATA[attitude]]></category>
		<category><![CDATA[behavior]]></category>
		<category><![CDATA[best results]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[employee]]></category>
		<category><![CDATA[engagement]]></category>
		<category><![CDATA[interpersonal]]></category>
		<category><![CDATA[leaders]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[managers]]></category>
		<category><![CDATA[morale]]></category>
		<category><![CDATA[negative]]></category>
		<category><![CDATA[People-Skills]]></category>
		<category><![CDATA[positive]]></category>
		<category><![CDATA[productivity]]></category>
		<category><![CDATA[skills]]></category>
		<category><![CDATA[Soft Skills]]></category>
		<category><![CDATA[success]]></category>

		<guid isPermaLink="false">http://katenasser.com/?p=20515</guid>
		<description><![CDATA[Leaders, the stop whining approach to leadership is dangerously demeaning. Replace it by modeling w/ these stellar people-skills behaviors that bring success.]]></description>
		<wfw:commentRss>http://katenasser.com/leaders-replace-the-no-whining-sign/feed/</wfw:commentRss>
		<slash:comments>14</slash:comments>
		</item>
		<item>
		<title>Leaders, 12 Worthy Kudos to Spark Employee Engagement</title>
		<link>http://katenasser.com/leaders-12-worthy-kudos-to-spark-employee-engagement/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://katenasser.com/leaders-12-worthy-kudos-to-spark-employee-engagement/#comments</comments>
		<pubDate>Thu, 26 Jan 2012 05:02:39 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
				<category><![CDATA[Hot Topics and New Bits]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[People-Skills]]></category>
		<category><![CDATA[appreciation]]></category>
		<category><![CDATA[commitment]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[compliment]]></category>
		<category><![CDATA[confidence]]></category>
		<category><![CDATA[employee engagement]]></category>
		<category><![CDATA[employees]]></category>
		<category><![CDATA[gratitude]]></category>
		<category><![CDATA[ignite]]></category>
		<category><![CDATA[interpersonal]]></category>
		<category><![CDATA[interpersonal skills]]></category>
		<category><![CDATA[leaders]]></category>
		<category><![CDATA[Learning]]></category>
		<category><![CDATA[positive]]></category>
		<category><![CDATA[realist]]></category>
		<category><![CDATA[recognition]]></category>
		<category><![CDATA[self-confidence]]></category>
		<category><![CDATA[Soft Skills]]></category>
		<category><![CDATA[teams]]></category>
		<category><![CDATA[Teamwork]]></category>

		<guid isPermaLink="false">http://katenasser.com/?p=19764</guid>
		<description><![CDATA[Leaders, we can spark employee engagement with worthy kudos of employees' natural strengths and talents. It's a no cost and high return investment. Here are 12 and I hope you will add more!]]></description>
		<wfw:commentRss>http://katenasser.com/leaders-12-worthy-kudos-to-spark-employee-engagement/feed/</wfw:commentRss>
		<slash:comments>21</slash:comments>
		</item>
		<item>
		<title>People-Skills: Be &amp; Perform Like a Ferrari</title>
		<link>http://katenasser.com/people-skills-be-perform-like-a-ferrari/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://katenasser.com/people-skills-be-perform-like-a-ferrari/#comments</comments>
		<pubDate>Mon, 16 Jan 2012 01:55:40 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
				<category><![CDATA[Hot Topics and New Bits]]></category>
		<category><![CDATA[inspiration]]></category>
		<category><![CDATA[People-Skills]]></category>
		<category><![CDATA[arrogance]]></category>
		<category><![CDATA[Career]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[fast]]></category>
		<category><![CDATA[hard skills]]></category>
		<category><![CDATA[honesty]]></category>
		<category><![CDATA[interpersonal skills]]></category>
		<category><![CDATA[Knowledge]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Learning]]></category>
		<category><![CDATA[optimism]]></category>
		<category><![CDATA[paced]]></category>
		<category><![CDATA[pessimism]]></category>
		<category><![CDATA[Practice]]></category>
		<category><![CDATA[respect]]></category>
		<category><![CDATA[skepticism]]></category>
		<category><![CDATA[Soft Skills]]></category>
		<category><![CDATA[track]]></category>
		<category><![CDATA[understanding]]></category>
		<category><![CDATA[workplace]]></category>

		<guid isPermaLink="false">http://katenasser.com/?p=19607</guid>
		<description><![CDATA[Professionals today must handle fast paced connections w great ease &#038; style. Here are 8 steps to fast track your people-skills to success. Interpersonal skills ]]></description>
		<wfw:commentRss>http://katenasser.com/people-skills-be-perform-like-a-ferrari/feed/</wfw:commentRss>
		<slash:comments>19</slash:comments>
		</item>
		<item>
		<title>Leaders: 10 Essential Thoughts to Proficient People Skills</title>
		<link>http://katenasser.com/leaders-10-essential-thoughts-to-proficient-people-skills/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://katenasser.com/leaders-10-essential-thoughts-to-proficient-people-skills/#comments</comments>
		<pubDate>Tue, 27 Dec 2011 20:00:32 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
				<category><![CDATA[Hot Topics and New Bits]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[People-Skills]]></category>
		<category><![CDATA[comfort]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[influence]]></category>
		<category><![CDATA[interpersonal skills]]></category>
		<category><![CDATA[leaders]]></category>
		<category><![CDATA[Learning]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[managers]]></category>
		<category><![CDATA[morale]]></category>
		<category><![CDATA[results]]></category>
		<category><![CDATA[Soft Skills]]></category>
		<category><![CDATA[success]]></category>
		<category><![CDATA[teams]]></category>
		<category><![CDATA[workplace]]></category>

		<guid isPermaLink="false">http://katenasser.com/?p=18795</guid>
		<description><![CDATA[People-skills are essential to leadership &#038; team success yet often last on the learning list. Build interpersonal proficiency &#038; success w/ 10 thoughts that drive behavior.]]></description>
		<wfw:commentRss>http://katenasser.com/leaders-10-essential-thoughts-to-proficient-people-skills/feed/</wfw:commentRss>
		<slash:comments>8</slash:comments>
		</item>
		<item>
		<title>Are You Too Nice to Lead?</title>
		<link>http://katenasser.com/are-you-too-nice-to-lead/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://katenasser.com/are-you-too-nice-to-lead/#comments</comments>
		<pubDate>Tue, 13 Dec 2011 23:00:06 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
				<category><![CDATA[Hot Topics and New Bits]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[People-Skills]]></category>
		<category><![CDATA[Thriving in Change]]></category>
		<category><![CDATA[Change]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[confidence]]></category>
		<category><![CDATA[conflict]]></category>
		<category><![CDATA[corporate]]></category>
		<category><![CDATA[employee engagement]]></category>
		<category><![CDATA[employees]]></category>
		<category><![CDATA[fear]]></category>
		<category><![CDATA[Humble]]></category>
		<category><![CDATA[interpersonal skills]]></category>
		<category><![CDATA[leaders]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[managers]]></category>
		<category><![CDATA[organization]]></category>
		<category><![CDATA[Soft Skills]]></category>
		<category><![CDATA[teams]]></category>
		<category><![CDATA[thriving in change]]></category>
		<category><![CDATA[workplace]]></category>

		<guid isPermaLink="false">http://katenasser.com/?p=16894</guid>
		<description><![CDATA[Business leadership is no longer defined as yelling orders &#038; being tough. Yet can you be too nice to lead?  Here's how/when it is most likely to happen and alternate behaviors to keep you effective!]]></description>
		<wfw:commentRss>http://katenasser.com/are-you-too-nice-to-lead/feed/</wfw:commentRss>
		<slash:comments>19</slash:comments>
		</item>
		<item>
		<title>People-Skills: The E of Email Does Not Mean Emotion</title>
		<link>http://katenasser.com/people-skills-the-e-of-email-does-not-mean-emotion/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://katenasser.com/people-skills-the-e-of-email-does-not-mean-emotion/#comments</comments>
		<pubDate>Thu, 01 Dec 2011 20:42:22 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Hot Topics and New Bits]]></category>
		<category><![CDATA[People-Skills]]></category>
		<category><![CDATA[Soft Skills]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[corporate]]></category>
		<category><![CDATA[customer experience]]></category>
		<category><![CDATA[EI]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[emotion]]></category>
		<category><![CDATA[emotional intelligence]]></category>
		<category><![CDATA[interpersonal skills]]></category>
		<category><![CDATA[leaders]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[managers]]></category>
		<category><![CDATA[supervisors]]></category>
		<category><![CDATA[Teamwork]]></category>
		<category><![CDATA[workplace]]></category>

		<guid isPermaLink="false">http://katenasser.com/?p=18623</guid>
		<description><![CDATA[Email is alive and well.  Are the people who received your last email? Or did you write an emotion mail instead of an email? We can use these 4 tips to convert from emotional to effective!  Add your best tips to the list.]]></description>
		<wfw:commentRss>http://katenasser.com/people-skills-the-e-of-email-does-not-mean-emotion/feed/</wfw:commentRss>
		<slash:comments>6</slash:comments>
		</item>
		<item>
		<title>Leaders, Let&#8217;s Not Lead Back to the Future</title>
		<link>http://katenasser.com/leaders-lets-not-lead-back-to-the-future/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://katenasser.com/leaders-lets-not-lead-back-to-the-future/#comments</comments>
		<pubDate>Thu, 17 Nov 2011 03:00:40 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
				<category><![CDATA[Hot Topics and New Bits]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[People-Skills]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[emotional intelligence]]></category>
		<category><![CDATA[employee engagement]]></category>
		<category><![CDATA[future]]></category>
		<category><![CDATA[leaders]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[managers]]></category>
		<category><![CDATA[Soft Skills]]></category>
		<category><![CDATA[words]]></category>
		<category><![CDATA[workplace]]></category>

		<guid isPermaLink="false">http://katenasser.com/?p=18355</guid>
		<description><![CDATA[Emotional intelligence and people-skills are as important as vision, intellect, data, and drive in reaching the desired goals.  If we leaders want to lead forward we must use forward focused words.  Leading people with criticism of the past changes future interactions and results -- for the worst.  Here's a better way!]]></description>
		<wfw:commentRss>http://katenasser.com/leaders-lets-not-lead-back-to-the-future/feed/</wfw:commentRss>
		<slash:comments>19</slash:comments>
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