Kate Nasser – GPS for Personality Types
Posted in video on Jan 7th, 2009
Footage by www.dolcevideo.com capturing my key messages to the Annual Gov’t Customer Service Conference.
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Blog Posts
- The Best CSRs Training Crosses Borders – Canada, USA, and More
- The Best CSRs Act This Way in Customer Service
- The 25 Worst Customer Service Stories to Train the Best CSRs
- Respect the Differences and Find the Fit for Team Success!
- Kate Nasser’s People-Skills Tweets Week Ending Feb. 12/2010.
- Listening Up – Lowest Cost Step to Customers’ Dollars
- Professional Soft Skills Resolution for 2010
Latest Tweets...
- Glad u like @joankw Kudos 2 @KateNasser for The Best Customer Service and Technical Support Training Knows No Borders!" http://bit.ly/d52FlI 3 hrs ago
- Professor bans laptops from lecture halls to limit distractions - Source: Washington Post http://bit.ly/aUdwP2 5 hrs ago
- Developing Soft Skills w/i Higher Education programs UK - Excellent list with details http://bit.ly/bgSFKI | People-Skills 10 hrs ago
- More updates...
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