empathy

People Skills Labor of Love: JOIN #PeopleSkills Chat Sept. 4th

Vigilant Mindfulness: Image is the people skills logo.

What makes interactions labor intensive? How can you make them easier? JOIN #PeopleSkills Twitter chat Sept 4th 10amET to explore people skills labor of love.

Customer Service Incompetence: Empathy Only For Tears

Customer Service Incompetence: Image is a tear from someone's eye.

Lack of empathy for customers is customer service incompetence. Give customers empathy long before they cry or leave. Insights fr The People Skills Coach™.

What Impacts Human Behavior? Join People Skills Chat Aug. 14th

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In People Skills global Twitter chat SUN. Aug. 14 (#PeopleSkills), we will explore what impacts human behavior. JOIN The People Skills Coach™ & community.

Customer Service Outburst: 5 Needs That Ruin Customer Experience

Customer Service Outburst: Image is Picture of Nockamixon Lake at State Park in PA.

Customer Service Outburst: What brings customer service reps to lose it w/ customers? A park ranger story about Lake Nockamixon. From The People Skills Coach™.

Are Polar Opposites Valuable? JOIN #PeopleSkills Chat July 17th

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JOIN us in People Skills Twitter chat #PeopleSkills July 17, 10amET to explore the dynamics of polar opposites. Host: Kate Nasser, The People Skills Coach™.

JOIN #PeopleSkills Chat June 19: Emotionally Intelligent Dads

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How do emotionally intelligent dads impact their children & the future? JOIN The People Skills Coach™ for #PeopleSkills Twitter chat June 19th 10amEDT/2pmGMT.

End Adult Sibling Bullying: JOIN #PeopleSkills Chat May 22nd

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JOIN people skills global Twitter chat SUN. May 22nd 10amEDT/2pmGMT to end adult sibling bullying. Host: Kate Nasser, The People Skills Coach™ & community.

Love is our #PeopleSkills Chat Topic on Mother’s Day! Join us May 8th.

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On this Mother’s Day 2016 we will explore deeper dimensions of love. JOIN The People Skills Coach™ & community in #PeopleSkills global Twitter chat 10amEDT/2pmGMT.

Use 15 Not So Obvious People Skills Truths

People Skills Truths: Image is stacking rings.

15 people skills truths from The People Skills Coach™ for positive interactions about success in business. Especially helpful for technical professionals, doctors, scientists & non-intuitive types.

Leaders, Are Your Teams Uncomfortable With Generosity?

Leaders, Are You Uncomfortable With Generosity   Image by:Howard Lake

Leaders who want employee engagement do well when they develop a culture of generosity. Would your teams welcome it? Before you jump in and say yes, explore these thoughts.

Developing People Smarts: JOIN #PeopleSkills Chat April 17th

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Developing your people smarts can bring you greater success & happiness. JOIN The People Skills Coach™ in #PeopleSkills global Twitter chat to explore how.

Reawaken People Skills: JOIN #Peopleskills Chat March 20th

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As we awaken to the energy of spring, we can also reawaken people skills. JOIN People Skills global Twitter chat 10amEDT. Host: Kate Nasser, The People Skills Coach™.

Digital Age People Skills: JOIN #Peopleskills Chat March 13th 10amEDT

Vigilant Mindfulness: Image is the people skills logo.

JOIN our #Peopleskills global Twitter chat this SUN. 10amEDT/2pmGMT to explore digital age people skills. Host: Kate Nasser, The People Skills Coach™ w/ co-host Gurpreet Bajaj. Do tech and people skills collide or connect?

Listening Excellence: Are You Historian, Eye Witness, Participant?

Listening Excellence: Image is Man w/ Record Album w/ ears in the middle.

Outstanding leadership, teamwork, and customer service require listening excellence. How does your attitude affect it? Insight fr The People Skills Coach™.

Outstanding Patient Experience: Create Through Communication | #peopleskills

Outstanding Patient Experience: Image is diverse healthcare professionals.

Answering questions clearly helps create an outstanding patient experience. Have you taught everyone how to do this? Tips fr The People Skills Coach™.

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