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		<title>Hiring: A Natural Call to Customer Service</title>
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		<pubDate>Wed, 26 Jan 2011 18:00:51 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
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		<description><![CDATA[Leaders, business owners, non-profits: Here's how to spot and hire people who are naturally great at customer service.  They give you the freedom to trust them to wow the customer. They give the customer the ultimate customer service. They give your organization a financial advantage.]]></description>
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		<title>Soft Skills Employers Need &#8211; 3 Solid Steps</title>
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