Leading people requires constant learning & evolving people skills. JOIN The People Skills Coach™ & community for global Twitter chat Feb 21, 2016 at 10amET/3pmGMT. Hashtag: #Peopleskills
Customer Experience Leaders & Chief Customer Officers & Marketing Executives: These 3 common mistakes make customers want to leave. In design, service, & delivery — fix these & build loyalty.
Do you see leadership influence as manipulation? It isn’t. It inspires & ignites diverse views. It awakens & explores. It connects & creates. Insight fr The People Skills Coach™.
Egos clash in the workplace or sometimes leave one-way scars. Check this list of ego actions to see which are causing harm. The People Skills Coach™.
A very telling teamwork case study of a leadership dilemma with a self-serving team member. Lessons learned from Kate Nasser, The People Skills Coach™.
Differing views can fuel success; workplace personality conflicts stifle it. How well are your teams doing? Leadership people skills checklist from The People Skills Coach™.
What leaders believe directly impacts how they lead. Are your leadership beliefs serving you & your teams? Insight & checklist fr The People Skills Coach™.
Intuitive Leadership: Ways non-intuitive leaders can lead and benefit from intuitive employees. Latest insight fr The People Skills Coach™. | Employee Engagement.
Important employee Insight: Reasons why leaders communicate poorly. Must read leadership communication checklist via The People Skills Coach™.
Leaders, here’s the simplest reason for showing employee appreciation. True story & lesson learned on gratitude fr The People Skills Coach™. | Leadership
6 tips fr The People Skills Coach™ to tap the tangible power of moderation that engages employees, counterbalances forces, reduces risk, & speeds success.
Leaders & Teammates: An apology must be sincere to succeed. But what frames it as sincere? Here’s the 6 point checklist fr The People Skills Coach™.
Leaders, is your organization process driven. Even addicted to process? Launch a leadership reawakening. Ignite and engage employee innovation this way. People, not process, create and innovate!
Getting mentored by *all the experience around you is immensely valuable. From The People Skills Coach™, here are questions to ask your experienced colleagues.
Customer experience leaders, find & remove all the “never ever” rules that rule & ruin your customers’ experience. Insights from The People-Skills Coach™.