listening

Human Touch: Reasons It’s Still Key to Customer Experience | #CX

Human Touch: Image is fingers making a heart shape above a keyboard.

With so much automation, why is the human touch still so key for great customer service and customer experience? Insightful list of reasons fr Kate Nasser The People Skills Coach™.

Insidious Leadership: Are You Silencing Employees? | #EmployeeEngagement

Are You Suffocating Employees: Image is round head w/ hand around throat.

Leadership: Leaders, Are you silencing employees? Check this list from Kate Nasser, The People Skills Coach™ to avoid silencing them & the damaging results.

Communication Tips: JOIN People Skills Global Chat July 9th | #PeopleSkills

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JOIN People Skills global Twitter chat Sunday July 9th 10amEDT for Communication Tips & Lessons Learned. Host: Kate Nasser, The People Skills Coach™. Hashtag: #PeopleSkills

Super Customer Experience: Rapport is the Artery to Trust | #CX #PeopleSkills

Rapport is the artery to the heart of trust on the road to super customer experience. 6 key steps to improve rapport and a validation of what’s in it for you and your brand. Inspiration for all from leadership through the front line CSRs.

New Job People Skills: Use These Essentials | #PeopleSkills

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You have a new position. Use these essential new job people skills for a positive start & great finish! Latest career tips fr Kate Nasser, The People Skills Coach™. | Leadership & Teamwork

Where Great People Skills Take Us: JOIN #PeopleSkills Chat May 7th

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Where do great people skills take us in business & relationships? JOIN #PeopleSkills global Twitter chat Sunday May 7th 10amET w/ founder & host Kate Nasser, The People Skills Coach™ to explore.

Leadership Inspiration: Leaders, How Do You Stay Inspired?

Leadership Inspiration: Image is a ferris wheel lit up.

Leadership Inspiration: With so much focus on metrics how can leaders keep themselves & others inspired? Insight fr Kate Nasser, The People Skills Coach™.

Are You a Conversation Marathoner or Sprinter? | #PeopleSkills

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What is your natural conversation style: marathoner or sprinter? It matters in collaboration, career results, and business success. From Kate Nasser, The People Skills Coach™.

Management #PeopleSkills: How Procedures Quietly Block Listening

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Don’t let procedures block listening. Use management people skills to ensure these 4 situations don’t ruin your success. Tips from The People Skills Coach™.

Collaborative People Skills: Share Your Energy Not Your Nerves

Collaborative People Skills: Image is the word Energy.

Share your energy vs nerves for great collaborative people skills in business. Latest tips from Kate Nasser, The People Skills Coach™. | Teamwork, Employee Engagement, Leadership, Collaboration.

19 Outstanding People Skills of Best Customer Service Reps

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The very best customer service reps exhibit these outstanding people skills. Checklist from Kate Nasser, The People Skills Coach™.

End Adult Sibling Bullying: JOIN #PeopleSkills Chat May 22nd

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JOIN people skills global Twitter chat SUN. May 22nd 10amEDT/2pmGMT to end adult sibling bullying. Host: Kate Nasser, The People Skills Coach™ & community.

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Decision & Indecision: JOIN #PeopleSkills Chat May 15th

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Decision & indecision can create discord between people at work & in life. JOIN The People Skills Coach™ & community for #PeopleSkills global Twitter chat May 15, 10amEDT/2pmGMT to share your views and learn new perspectives.

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Developing People Smarts: JOIN #PeopleSkills Chat April 17th

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Developing your people smarts can bring you greater success & happiness. JOIN The People Skills Coach™ in #PeopleSkills global Twitter chat to explore how.

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Listening Excellence: Are You Historian, Eye Witness, Participant?

Listening Excellence: Image is Man w/ Record Album w/ ears in the middle.

Outstanding leadership, teamwork, and customer service require listening excellence. How does your attitude affect it? Insight fr The People Skills Coach™.

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