http://katenasser.com The People-Skills Coach™ Tue, 22 May 2012 03:10:50 +0000 en hourly 1 http://wordpress.org/?v=3.3.1 http://katenasser.com/super-customer-experience-rapport-is-the-artery-to-the-heart-of-trust/#utm_source=feed&utm_medium=feed&utm_campaign=feed http://katenasser.com/super-customer-experience-rapport-is-the-artery-to-the-heart-of-trust/#comments Thu, 26 Apr 2012 02:30:54 +0000 Kate Nasser http://katenasser.com/?p=22150 http://katenasser.com/super-customer-experience-rapport-is-the-artery-to-the-heart-of-trust/feed/ 2 http://katenasser.com/super-customer-experience-in-every-move-you-make-and-vow-you-break/#utm_source=feed&utm_medium=feed&utm_campaign=feed http://katenasser.com/super-customer-experience-in-every-move-you-make-and-vow-you-break/#comments Wed, 11 Apr 2012 15:50:06 +0000 Kate Nasser http://katenasser.com/?p=21347 http://katenasser.com/super-customer-experience-in-every-move-you-make-and-vow-you-break/feed/ 9 http://katenasser.com/visionary-experience-leaders-are-you-conquering-customer-loyalty/#utm_source=feed&utm_medium=feed&utm_campaign=feed http://katenasser.com/visionary-experience-leaders-are-you-conquering-customer-loyalty/#comments Mon, 02 Apr 2012 04:02:43 +0000 Kate Nasser http://katenasser.com/?p=21480 http://katenasser.com/visionary-experience-leaders-are-you-conquering-customer-loyalty/feed/ 21 http://katenasser.com/leaders-the-threat-to-superior-customer-experience/#utm_source=feed&utm_medium=feed&utm_campaign=feed http://katenasser.com/leaders-the-threat-to-superior-customer-experience/#comments Wed, 21 Mar 2012 09:30:14 +0000 Kate Nasser http://katenasser.com/?p=21252 http://katenasser.com/leaders-the-threat-to-superior-customer-experience/feed/ 22 http://katenasser.com/super-customer-experience-loyalty-not-imprisonment/#utm_source=feed&utm_medium=feed&utm_campaign=feed http://katenasser.com/super-customer-experience-loyalty-not-imprisonment/#comments Sun, 29 Jan 2012 23:30:19 +0000 Kate Nasser http://katenasser.com/?p=20117 http://katenasser.com/super-customer-experience-loyalty-not-imprisonment/feed/ 9 http://katenasser.com/whats-our-super-glue-of-customer-experience/#utm_source=feed&utm_medium=feed&utm_campaign=feed http://katenasser.com/whats-our-super-glue-of-customer-experience/#comments Wed, 02 Nov 2011 11:00:53 +0000 Kate Nasser http://katenasser.com/?p=18048 http://katenasser.com/whats-our-super-glue-of-customer-experience/feed/ 5 http://katenasser.com/customers-views-breathe-life-into-always-being-right-rule/#utm_source=feed&utm_medium=feed&utm_campaign=feed http://katenasser.com/customers-views-breathe-life-into-always-being-right-rule/#comments Tue, 06 Sep 2011 10:50:51 +0000 Kate Nasser http://katenasser.com/?p=16145 http://katenasser.com/customers-views-breathe-life-into-always-being-right-rule/feed/ 23 http://katenasser.com/hotel-customer-loyalty-easy-exceptions/#utm_source=feed&utm_medium=feed&utm_campaign=feed http://katenasser.com/hotel-customer-loyalty-easy-exceptions/#comments Fri, 01 Apr 2011 01:22:57 +0000 Kate Nasser http://katenasser.com/?p=10859 http://katenasser.com/hotel-customer-loyalty-easy-exceptions/feed/ 6 http://katenasser.com/easy-does-it-for-customer-loyalty/#utm_source=feed&utm_medium=feed&utm_campaign=feed http://katenasser.com/easy-does-it-for-customer-loyalty/#comments Wed, 17 Mar 2010 01:29:13 +0000 Kate Nasser http://katenasser.com/?p=2961 http://katenasser.com/easy-does-it-for-customer-loyalty/feed/ 3 http://katenasser.com/listening-up-lowest-cost-step-to-customers-dollars/#utm_source=feed&utm_medium=feed&utm_campaign=feed http://katenasser.com/listening-up-lowest-cost-step-to-customers-dollars/#comments Fri, 29 Jan 2010 17:36:17 +0000 Kate Nasser http://katenasser.com/?p=1985 http://katenasser.com/listening-up-lowest-cost-step-to-customers-dollars/feed/ 4 http://katenasser.com/customer-service-loyalty-the-connection/#utm_source=feed&utm_medium=feed&utm_campaign=feed http://katenasser.com/customer-service-loyalty-the-connection/#comments Mon, 26 Oct 2009 01:28:01 +0000 Kate Nasser http://katenasser.com/?p=1365 http://katenasser.com/customer-service-loyalty-the-connection/feed/ 11 http://katenasser.com/use-the-customers-jargon-not-yours/#utm_source=feed&utm_medium=feed&utm_campaign=feed http://katenasser.com/use-the-customers-jargon-not-yours/#comments Tue, 24 Mar 2009 12:06:09 +0000 Kate Nasser http://katenasser.com/?p=510 http://katenasser.com/use-the-customers-jargon-not-yours/feed/ 11