Mindset

People Skills Learning Connection: JOIN #PeopleSkills Global Chat Aug. 27th

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People skills enhance learning. JOIN Kate Nasser The People Skills Coach™ in #PeopleSkills global Twitter chat about People Skills Learning Connection. SUN. Aug. 27th 10amEDT.

Super Customer Experience: Rapport is the Artery to Trust | #CX #PeopleSkills

Rapport is the artery to the heart of trust on the road to super customer experience. 6 key steps to improve rapport and a validation of what’s in it for you and your brand. Inspiration for all from leadership through the front line CSRs.

Customer Service Mindset: Key Link in the Chain not Life in Chains | #custserv

Customer Service Mindset: Image is rope with chain connected.

Customer Service Mindset: Be a key link in the chain of success. It’s service not servitude. Best in service insights fr Kate Nasser, The People Skills Coach™.

Hatred & Anger vs Love & Kindness: JOIN People Skills Chat Oct. 30

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JOIN us in People Skills global Twitter chat Oct. 30th 10amET/2pmGMT to explore how to have more love & kindness vs. hatred & anger in this world. Host: Kate Nasser, The People Skills Coach™ w/ co-host Gary Gruber. Use hashtag #PeopleSkills.

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Influencing Change vs. Revenge: Join #PeopleSkills Chat July 10th

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When people have hurt you, try influencing change vs. getting revenge. JOIN People Skills Twitter chat w/ The People Skills Coach™ July 10, 10amEDT/3pmGMT.

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Leadership Assumptions That Damage Tomorrow

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Leadership assumptions create damage you don’t foresee. 3 true stories from The People Skills Coach™ on damage to employee engagement, performance, & morale.

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Changing Direction is Not Lack of Direction | #leadership #career

Changing direction: Image is humanoid w/ 5 arrows diverging.

Success depends on agility yet changing direction is often seen as indecisive & lacking goals/direction. Tips to embrace change fr The People Skills Coach™.

People Skills: Responding to Disrespect With Dignity | #PeopleSkills

People Skills Dignity: Image is a sign saying "Means should correspond to the dignity of the end."

When you must interact amid disrespect, how can you respond w/ dignity? 7 key insights fr The People Skills Coach™. | Leadership | Morale | Career

Dealing With Know-It-Alls: JOIN #Peopleskills Chat Feb. 28th 10amET

People Skills Learning Connection: Image is people skills logo.

Know-it-alls can frustrate & annoy the most patient person. However, dealing with know-it-alls is something you can easily learn. JOIN The People Skills Coach™ & community for #Peopleskills global Twitter chat Feb. 28 10amET/3pmGMT.

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Serendipity & Chance Meetings: JOIN #Peopleskills Chat Jan. 24th

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Has serendipity & chance meetings affected your life/work? Or do we engineer what happens to us? JOIN The People Skills Coach™ Jan. 24th 10amET/7amPT/3pmGMT in #Peopleskills global Twitter chat to share your view and learn others.

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Memories & Their Effect: JOIN #Peopleskills Chat Sept. 27th 10amET

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Memories are a powerful force in people skills, relationships, careers, and business. JOIN The People Skills Coach™ in Twitter chat to explore/discuss. Hashtag: #Peopleskills

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Mindful Mentoring: JOIN #Peopleskills Chat Sept 13th 10amET

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With so many millennials wanting to be mentored, People Skills global Twitter chat Sept. 13th 10am EDT will explore mindful mentoring. Host: The People Skills Coach™.

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Explore Happiness: JOIN #Peopleskills Chat Aug. 30th 10amET

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JOIN people skills community SUN. Aug. 30th in #Peopleskills global Twitter chat to explore happiness in life and work. Host: The People Skills Coach™.

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Tough Mind Warm Heart: JOIN #PeopleSkills Chat May 17th 10amET

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Leaders w/ mental toughness have “tough mind warm heart” greatness. Everyone can develop it. JOIN Kate Nasser, The People Skills Coach™ and co-host LaRae Quy and community in #Peopleskills chat May 17th 10amEDT to explore.

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Cultivating Positive Emotions: JOIN People Skills Chat May 10th

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Cultivating positive emotions is our people skills global Twitter chat topic in honor of Mothers Day SUN. May 10th 10amET. Host: The People Skills Coach™. Co-host Dr. Hoda Maalouf! Hashtag: #Peopleskills

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