ownership

Transform Accusations into Valuable Discussions | #Leadership #PeopleSkills

People Skills Transform: Image is two elephants butting heads.

Accusations create trouble for relationships. Transform accusations into valuable discussions by using this people skills approach. Latest from Kate Nasser The People Skills Coach™ | Leadership | Teamwork | Customer Service.

Making Worthy Teamwork Apologies | #integrity #peopleskills

Leaders, 3 Steps to a We Culture Image is: Two people connecting.

Leaders & Teammates: An apology must be sincere to succeed. But what frames it as sincere? Here’s the 6 point checklist fr The People Skills Coach™.

Leadership Success: Think Balance Beam Not Mountain Top | #peopleskills

Leadership Success: Image is cross beams in tall building.

Leadership success is about balance — not just climbing to the summit. Balance is the real challenge! Balance tips fr Kate Nasser, The People Skills Coach™.

Simple Integrity: Best Single Step We Can Take #peopleskills #cx

Simple Integrity: Image is Happy Emotion & Sad Emotion

Simple integrity is a powerful influence with others. Here’s the best single step we can take. Insight fr The People Skills Coach™.

Leaders, Convert Blame to Accountability Part II

In this followup to the post Breed Accountability Not Blame, here are 6 essential steps for leaders to convert a blame culture to one of honorable accountability. Add your experience to this path of success.

Leadership: Breed Accountability NOT Blame

Leaders, accountability is not a blame game. It is the profitable practice of initiative, ownership, follow-through, & success. Practical insights fr The People-Skills Coach™.

Leaders, Engage Then Train & Realize the Results

Leaders, realize results of training employees by putting these 3 components in place. How far into employee engagement are you, the managers & the teams?

Leaders, Pain Free Journey to Engage Employee Accountability

Leaders see engaging employees for innovation as fun; they picture engaging for accountability as a weight battle of responsibility and blame. Repaint the picture and take this pain free journey to employee accountability.

The Perfect Apology – the ONE Word That Destroys It!

Simple sincerity makes for the perfect apology. Yet it can go astray very quickly. What is the ONE word that destroys the perfect apology and what word saves it? Read more …