People Skills

Customer Experience Repeat Daily: Love the Customers Not the Rules

Customer Experience Repeat Daily: Image is American Airlines jet.

Want customers to love your business? Everyone in customer experience repeat daily, love the customers not the rules. You can show care and still work within guidelines. Latest from Kate Nasser, The People Skills Coach™.

Inclusive Leadership: Two Simple Letters to Unite Everyone | #PeopleSkills

Two Letters Unite Everyone: Image is the word humanity.

The words leaders use impact people & performance. Use these two simple letters for inclusive leadership. Insights fr Kate Nasser, The People Skills Coach™.

5 People Skills Realizations to Recast Success in New Year | #PeopleSkills

People Skills Realizations: Image is fireworks lights.

Forget New Year’s resolutions. For success, reflect on & use what you’ve learned about people. 5 people skills realizations from Kate Nasser, The People Skills Coach™.

Leadership Humility Myths Fears & Truths

Leadership Humility Myths: Image is tall check pieces and one bends.

Leadership humility myths and fears don’t have to stop you from leading well. Replace them with these truths. By Kate Nasser, The People Skills Coach™.

Leadership Diversity: The Powerful Want to Be Effect

Leadership Diversity: Image is picture of diverse people at meeting.

Leadership Diversity: Leading diverse people isn’t about high level strategy. Its root is an inescapable human truth. Kate Nasser, The People Skills Coach™.

Reverse Customer Experience: Are You Driving Calm Customers Away?

Reverse Customer Experience: Image is Iceberg Reflecting Deeper Trouble

Don’t just focus on angry customers. Reverse customer experience strategy & make sure you retain calm customers too. Video fr The People Skills Coach™.

Explore Happiness: JOIN #Peopleskills Chat Aug. 30th 10amET

Memorials & the Human Spirit: Image is people skills logo.

JOIN people skills community SUN. Aug. 30th in #Peopleskills global Twitter chat to explore happiness in life and work. Host: The People Skills Coach™.

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Mega Innovation w/ Employee Morale: JOIN #Peopleskills Chat Aug. 23rd

Memorials & the Human Spirit: Image is people skills logo.

With Amazon.com workplace culture in the news, People Skills global Twitter chat this Sunday will discuss: Can you have mega innovation & employee morale? JOIN #Peopleskills global Twitter chat 10amET to explore w/ The People Skills Coach™.

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Bringing Your Whole Self to Work: #Peopleskills Chat Aug. 16

Memorials & the Human Spirit: Image is people skills logo.

People skills global Twitter chat Aug. 16, 10amET will explore bringing your whole self to work. JOIN The People Skills Coach™ & community.

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Building New Relationships: JOIN #Peopleskills Chat Aug. 9th 10amET

Memorials & the Human Spirit: Image is people skills logo.

Building new relationships is inevitable. How can you do it well? JOIN The People Skills Coach™ for #Peopleskills global Twitter chat Aug. 9th 10amET.

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Empathy is the Connection Before the Solution | #business

Image is: Diverse business people.

Empathy is a key to business success. It turns diversity into understanding. It is the connection before the solution. Insights fr The People Skills Coach™.

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Leadership Gap: Fixing Unintended Trouble You Create

Leadership Gap: Image is Large Question mark w/ trails of dots behind.

Leaders, when does your leadership gap & how do you fix the trouble you unintentionally create? Insights & tangible steps fr The People Skills Coach™.

Positive Workplace Behaviors: JOIN #Peopleskills Chat Aug. 2nd

Memorials & the Human Spirit: Image is people skills logo.

Positive workplace behaviors impact teams & the business. JOIN The People Skills Coach™ and community Sunday Aug. 2nd 10amET in #peopleskills global Twitter chat to share/learn.

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Seeing Beauty in Others: People Skills Chat July 26th | #peopleskills

Memorials & the Human Spirit: Image is people skills logo.

Fashion photographer Rick Guidotti’s video on albinism inspires #Peopleskills Twitter chat Seeing Beauty in Others Beyond the Norms. JOIN The People Skills Coach™.

Harmony is #PeopleSkills Chat Topic July 19th. JOIN us 10amET!

Memorials & the Human Spirit: Image is people skills logo.

Harmony at work is valuable and often misunderstood. JOIN People Skills global Twitter chat SUN. July 19th. Guest hosting for Kate Nasser is Jandis Price.

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