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	<title>KateNasser.com &#187; People-Skills</title>
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		<title>Introverted Leaders: Revelations on Communication</title>
		<link>http://katenasser.com/introverted-leaders-revelations-on-communication/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://katenasser.com/introverted-leaders-revelations-on-communication/#comments</comments>
		<pubDate>Sun, 20 May 2012 11:45:09 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
				<category><![CDATA[Employee Engagement]]></category>
		<category><![CDATA[Hot Topics and New Bits]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[People-Skills]]></category>
		<category><![CDATA[comfort]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[confidence]]></category>
		<category><![CDATA[employee engagement]]></category>
		<category><![CDATA[extravert]]></category>
		<category><![CDATA[insights]]></category>
		<category><![CDATA[interpersonal skills]]></category>
		<category><![CDATA[introvert]]></category>
		<category><![CDATA[leaders]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[managers]]></category>
		<category><![CDATA[morale]]></category>
		<category><![CDATA[organization]]></category>
		<category><![CDATA[recognition]]></category>
		<category><![CDATA[Soft Skills]]></category>
		<category><![CDATA[team]]></category>
		<category><![CDATA[trust]]></category>
		<category><![CDATA[vision]]></category>
		<category><![CDATA[workplace]]></category>

		<guid isPermaLink="false">http://katenasser.com/?p=22804</guid>
		<description><![CDATA[Leaders of all types, do you care enough about your teams to  inspire, engage, &#038; communicate outside of your comfort zone?  5 revelations to engage your teams from Kate Nasser, The People-Skills Coach™.]]></description>
		<wfw:commentRss>http://katenasser.com/introverted-leaders-revelations-on-communication/feed/</wfw:commentRss>
		<slash:comments>13</slash:comments>
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		<item>
		<title>Leaders, See &amp; Communicate Clearly on Confidence</title>
		<link>http://katenasser.com/leaders-see-communicate-clearly-on-confidence-employee-engagement/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://katenasser.com/leaders-see-communicate-clearly-on-confidence-employee-engagement/#comments</comments>
		<pubDate>Sun, 13 May 2012 15:45:58 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
				<category><![CDATA[Employee Engagement]]></category>
		<category><![CDATA[Hot Topics and New Bits]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[attitude]]></category>
		<category><![CDATA[clarity]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[confidence]]></category>
		<category><![CDATA[diversity]]></category>
		<category><![CDATA[employee engagement]]></category>
		<category><![CDATA[intercultural]]></category>
		<category><![CDATA[interpersonal skills]]></category>
		<category><![CDATA[leaders]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[managers]]></category>
		<category><![CDATA[Mindset]]></category>
		<category><![CDATA[People-Skills]]></category>
		<category><![CDATA[Personality Type]]></category>
		<category><![CDATA[self-confidence]]></category>
		<category><![CDATA[Soft Skills]]></category>
		<category><![CDATA[truth]]></category>
		<category><![CDATA[vision]]></category>

		<guid isPermaLink="false">http://katenasser.com/?p=22632</guid>
		<description><![CDATA[Many leaders realize confidence looks different between genders and cultures. Yet leaders still miss 1 key determinant of confidence - performance expectations.  5 questions to see and communicate more clearly on confidence and engage employees' talent!]]></description>
		<wfw:commentRss>http://katenasser.com/leaders-see-communicate-clearly-on-confidence-employee-engagement/feed/</wfw:commentRss>
		<slash:comments>5</slash:comments>
		</item>
		<item>
		<title>Super Customer Experience: Leaders, Are You Attitude Ready?</title>
		<link>http://katenasser.com/super-customer-service-experience-leaders-are-you-attitude-ready/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://katenasser.com/super-customer-service-experience-leaders-are-you-attitude-ready/#comments</comments>
		<pubDate>Tue, 01 May 2012 17:40:47 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Hot Topics and New Bits]]></category>
		<category><![CDATA[agents]]></category>
		<category><![CDATA[attitude]]></category>
		<category><![CDATA[consistency]]></category>
		<category><![CDATA[customer]]></category>
		<category><![CDATA[Customer Care]]></category>
		<category><![CDATA[customer experience]]></category>
		<category><![CDATA[customer loyalty]]></category>
		<category><![CDATA[excellence]]></category>
		<category><![CDATA[experience]]></category>
		<category><![CDATA[Front Line]]></category>
		<category><![CDATA[interpersonal skills]]></category>
		<category><![CDATA[leaders]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[managers]]></category>
		<category><![CDATA[Mindset]]></category>
		<category><![CDATA[morale]]></category>
		<category><![CDATA[People-Skills]]></category>
		<category><![CDATA[rapport]]></category>
		<category><![CDATA[reps]]></category>
		<category><![CDATA[Soft Skills]]></category>
		<category><![CDATA[super]]></category>
		<category><![CDATA[supervisors]]></category>
		<category><![CDATA[Ultimate Customer Service]]></category>

		<guid isPermaLink="false">http://katenasser.com/?p=22318</guid>
		<description><![CDATA[Leaders, do customers experience superior customer service you promise? To say yes, you must be sure that every team member is attitude ready! Here's a checklist.]]></description>
		<wfw:commentRss>http://katenasser.com/super-customer-service-experience-leaders-are-you-attitude-ready/feed/</wfw:commentRss>
		<slash:comments>7</slash:comments>
		</item>
		<item>
		<title>Super Customer Experience: Rapport is the Artery to the Heart</title>
		<link>http://katenasser.com/super-customer-experience-rapport-is-the-artery-to-the-heart-of-trust/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://katenasser.com/super-customer-experience-rapport-is-the-artery-to-the-heart-of-trust/#comments</comments>
		<pubDate>Thu, 26 Apr 2012 02:30:54 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Hot Topics and New Bits]]></category>
		<category><![CDATA[agents]]></category>
		<category><![CDATA[attitude]]></category>
		<category><![CDATA[crm]]></category>
		<category><![CDATA[customer]]></category>
		<category><![CDATA[customer experience]]></category>
		<category><![CDATA[customer friendly]]></category>
		<category><![CDATA[experience]]></category>
		<category><![CDATA[interpersonal skills]]></category>
		<category><![CDATA[listening]]></category>
		<category><![CDATA[loyalty]]></category>
		<category><![CDATA[Mindset]]></category>
		<category><![CDATA[People-Skills]]></category>
		<category><![CDATA[rapport]]></category>
		<category><![CDATA[relationships]]></category>
		<category><![CDATA[reps]]></category>
		<category><![CDATA[sales]]></category>
		<category><![CDATA[satisfaction]]></category>
		<category><![CDATA[service]]></category>
		<category><![CDATA[super]]></category>
		<category><![CDATA[trust]]></category>
		<category><![CDATA[Ultimate Customer Service]]></category>

		<guid isPermaLink="false">http://katenasser.com/?p=22150</guid>
		<description><![CDATA[Rapport is the artery to the heart of trust on the road to super customer experience.  6 key steps to improve rapport and a validation of what's in it for you and your brand.  Inspiration for all from leadership through the front line CSRs.]]></description>
		<wfw:commentRss>http://katenasser.com/super-customer-experience-rapport-is-the-artery-to-the-heart-of-trust/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Peaceful Ways to Work with a Noisy Boss</title>
		<link>http://katenasser.com/5-most-peaceful-ways-to-work-with-noisy-boss/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://katenasser.com/5-most-peaceful-ways-to-work-with-noisy-boss/#comments</comments>
		<pubDate>Tue, 24 Apr 2012 10:55:44 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
				<category><![CDATA[Hot Topics and New Bits]]></category>
		<category><![CDATA[People-Skills]]></category>
		<category><![CDATA[adaptability]]></category>
		<category><![CDATA[adapting]]></category>
		<category><![CDATA[Boss]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[extravert]]></category>
		<category><![CDATA[interpersonal skills]]></category>
		<category><![CDATA[introvert]]></category>
		<category><![CDATA[leaders]]></category>
		<category><![CDATA[managers]]></category>
		<category><![CDATA[Personality Type]]></category>
		<category><![CDATA[Soft Skills]]></category>
		<category><![CDATA[success]]></category>
		<category><![CDATA[supervisors]]></category>

		<guid isPermaLink="false">http://katenasser.com/?p=22043</guid>
		<description><![CDATA[If your noisy extroverted boss overwhelms you yet you don't want to leave your job, try these 5 ways to find peace among the noise. Whether you are an introvert or extrovert, learning to work with different types of people can take to marvelous unforeseen opportunities in your career.]]></description>
		<wfw:commentRss>http://katenasser.com/5-most-peaceful-ways-to-work-with-noisy-boss/feed/</wfw:commentRss>
		<slash:comments>5</slash:comments>
		</item>
		<item>
		<title>Leaders, Are We Accomplices to Passive Aggressive Team Members?</title>
		<link>http://katenasser.com/leaders-are-we-accomplices-to-passive-aggressive-team-members/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://katenasser.com/leaders-are-we-accomplices-to-passive-aggressive-team-members/#comments</comments>
		<pubDate>Sun, 15 Apr 2012 18:00:45 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
				<category><![CDATA[Employee Engagement]]></category>
		<category><![CDATA[Hot Topics and New Bits]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[aggressive]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[corporate]]></category>
		<category><![CDATA[employee]]></category>
		<category><![CDATA[engagement]]></category>
		<category><![CDATA[interpersonal]]></category>
		<category><![CDATA[leaders]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[managers]]></category>
		<category><![CDATA[meeting]]></category>
		<category><![CDATA[morale]]></category>
		<category><![CDATA[passive]]></category>
		<category><![CDATA[People-Skills]]></category>
		<category><![CDATA[sarcasm]]></category>
		<category><![CDATA[skills]]></category>
		<category><![CDATA[soft]]></category>
		<category><![CDATA[Team Members]]></category>
		<category><![CDATA[teams]]></category>
		<category><![CDATA[Teamwork]]></category>
		<category><![CDATA[trust]]></category>
		<category><![CDATA[workplace]]></category>

		<guid isPermaLink="false">http://katenasser.com/?p=21816</guid>
		<description><![CDATA[Leaders, passive aggressive behavior in the workplace can disengage team members &#038; lower results IF we allow it.  Here are critical insights and tips to prevent it or at least be the cure of this team toxin.]]></description>
		<wfw:commentRss>http://katenasser.com/leaders-are-we-accomplices-to-passive-aggressive-team-members/feed/</wfw:commentRss>
		<slash:comments>14</slash:comments>
		</item>
		<item>
		<title>Leaders: Leading Change Requires Networking Our Inspiration</title>
		<link>http://katenasser.com/leaders-leading-change-requires-networking-our-inspiration/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://katenasser.com/leaders-leading-change-requires-networking-our-inspiration/#comments</comments>
		<pubDate>Mon, 09 Apr 2012 04:01:59 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
				<category><![CDATA[Hot Topics and New Bits]]></category>
		<category><![CDATA[inspiration]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Thriving in Change]]></category>
		<category><![CDATA[Change]]></category>
		<category><![CDATA[Change-able]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[corporate]]></category>
		<category><![CDATA[employee]]></category>
		<category><![CDATA[engagement]]></category>
		<category><![CDATA[Intuition]]></category>
		<category><![CDATA[leaders]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[managers]]></category>
		<category><![CDATA[networking]]></category>
		<category><![CDATA[organization]]></category>
		<category><![CDATA[People-Skills]]></category>
		<category><![CDATA[teams]]></category>
		<category><![CDATA[thriving in change]]></category>
		<category><![CDATA[workforce]]></category>

		<guid isPermaLink="false">http://katenasser.com/?p=21584</guid>
		<description><![CDATA[Among the many recommended steps for leading change, one blatant truth emerges.  As leaders, we must network our inspiration to build change-ability of team members and effect change in organizations.]]></description>
		<wfw:commentRss>http://katenasser.com/leaders-leading-change-requires-networking-our-inspiration/feed/</wfw:commentRss>
		<slash:comments>13</slash:comments>
		</item>
		<item>
		<title>Leaders, 6 Positive Replies to Transform Complaints into Action</title>
		<link>http://katenasser.com/leaders-6-positive-replies-to-transform-complaints-into-action/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://katenasser.com/leaders-6-positive-replies-to-transform-complaints-into-action/#comments</comments>
		<pubDate>Wed, 28 Mar 2012 19:00:36 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
				<category><![CDATA[Hot Topics and New Bits]]></category>
		<category><![CDATA[People-Skills]]></category>
		<category><![CDATA[Action-oriented]]></category>
		<category><![CDATA[attitude]]></category>
		<category><![CDATA[corporate]]></category>
		<category><![CDATA[EI]]></category>
		<category><![CDATA[emotional intelligence]]></category>
		<category><![CDATA[employee]]></category>
		<category><![CDATA[employee engagement]]></category>
		<category><![CDATA[engagement]]></category>
		<category><![CDATA[leaders]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[managers]]></category>
		<category><![CDATA[morale]]></category>
		<category><![CDATA[negative]]></category>
		<category><![CDATA[optimism]]></category>
		<category><![CDATA[pessimism]]></category>
		<category><![CDATA[positive]]></category>
		<category><![CDATA[results]]></category>
		<category><![CDATA[skepticism]]></category>
		<category><![CDATA[Soft Skills]]></category>
		<category><![CDATA[success]]></category>
		<category><![CDATA[supervisors]]></category>
		<category><![CDATA[workplace]]></category>

		<guid isPermaLink="false">http://katenasser.com/?p=20591</guid>
		<description><![CDATA[Leaders and managers, are you frustrated w/ employees who chronically complain? Here are 6 positive replies fr The People-Skills Coach™ that engage employees.  Transform complaints into action and guide all to success!]]></description>
		<wfw:commentRss>http://katenasser.com/leaders-6-positive-replies-to-transform-complaints-into-action/feed/</wfw:commentRss>
		<slash:comments>3</slash:comments>
		</item>
		<item>
		<title>CIOs, Resolve IT Customer Service Threat &#8211; Blocked Teamwork</title>
		<link>http://katenasser.com/cios-resolve-it-customer-service-threat-blocked-teamwork/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://katenasser.com/cios-resolve-it-customer-service-threat-blocked-teamwork/#comments</comments>
		<pubDate>Tue, 27 Mar 2012 04:02:18 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Hot Topics and New Bits]]></category>
		<category><![CDATA[IT]]></category>
		<category><![CDATA[analysts]]></category>
		<category><![CDATA[CIOs]]></category>
		<category><![CDATA[customer]]></category>
		<category><![CDATA[customer satisfaction]]></category>
		<category><![CDATA[leaders]]></category>
		<category><![CDATA[managers]]></category>
		<category><![CDATA[Mindset]]></category>
		<category><![CDATA[People-Skills]]></category>
		<category><![CDATA[problem]]></category>
		<category><![CDATA[productivity]]></category>
		<category><![CDATA[resolution]]></category>
		<category><![CDATA[Soft Skills]]></category>
		<category><![CDATA[team building]]></category>
		<category><![CDATA[teammates]]></category>
		<category><![CDATA[teams]]></category>
		<category><![CDATA[Teamwork]]></category>
		<category><![CDATA[technical professionals]]></category>
		<category><![CDATA[technical support]]></category>
		<category><![CDATA[technical support reps.]]></category>

		<guid isPermaLink="false">http://katenasser.com/?p=21350</guid>
		<description><![CDATA[CIOs, the threat to IT customer service is not technical mindset - it's blocked teamwork. Customers want productivity: prevent problems or unite to solve. Consider these 3 blocks and how to remove them.]]></description>
		<wfw:commentRss>http://katenasser.com/cios-resolve-it-customer-service-threat-blocked-teamwork/feed/</wfw:commentRss>
		<slash:comments>3</slash:comments>
		</item>
		<item>
		<title>Modern People-Skills Reminders for Social Media Greatness</title>
		<link>http://katenasser.com/modern-people-skills-reminders-for-social-media-greatness/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://katenasser.com/modern-people-skills-reminders-for-social-media-greatness/#comments</comments>
		<pubDate>Thu, 08 Mar 2012 05:02:55 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
				<category><![CDATA[Hot Topics and New Bits]]></category>
		<category><![CDATA[People-Skills]]></category>
		<category><![CDATA[Soft Skills]]></category>
		<category><![CDATA[authenticity]]></category>
		<category><![CDATA[blunt]]></category>
		<category><![CDATA[civility]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[debate]]></category>
		<category><![CDATA[disagreeable]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[honesty]]></category>
		<category><![CDATA[interaction]]></category>
		<category><![CDATA[interpersonal skills]]></category>
		<category><![CDATA[listening]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[trust]]></category>
		<category><![CDATA[Twitter]]></category>

		<guid isPermaLink="false">http://katenasser.com/?p=14730</guid>
		<description><![CDATA[Civility enhances interaction because it provides a cushion of respect that eases listening.  Try these social media tips from The People-Skills Coach™ on communicating with those you don't know.]]></description>
		<wfw:commentRss>http://katenasser.com/modern-people-skills-reminders-for-social-media-greatness/feed/</wfw:commentRss>
		<slash:comments>10</slash:comments>
		</item>
		<item>
		<title>Leaders, 5 Legacy Attitudes to Replace for Employee Engagement</title>
		<link>http://katenasser.com/leaders-5-legacy-attitudes-to-replace-for-employee-engagement/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://katenasser.com/leaders-5-legacy-attitudes-to-replace-for-employee-engagement/#comments</comments>
		<pubDate>Sun, 26 Feb 2012 13:00:26 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
				<category><![CDATA[Hot Topics and New Bits]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[appreciation]]></category>
		<category><![CDATA[attitude]]></category>
		<category><![CDATA[behavior change]]></category>
		<category><![CDATA[best results]]></category>
		<category><![CDATA[commitment]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[contributions]]></category>
		<category><![CDATA[employee engagement]]></category>
		<category><![CDATA[inspiration]]></category>
		<category><![CDATA[interpersonal]]></category>
		<category><![CDATA[leaders]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[managers]]></category>
		<category><![CDATA[morale]]></category>
		<category><![CDATA[People-Skills]]></category>
		<category><![CDATA[results]]></category>
		<category><![CDATA[supervisors]]></category>
		<category><![CDATA[talent]]></category>
		<category><![CDATA[teams]]></category>

		<guid isPermaLink="false">http://katenasser.com/?p=19762</guid>
		<description><![CDATA[Traditional leadership beliefs hang on and squelch employee engagement, so needed to reach results. If you still hold these 5 attitudes, replace them for maximum success.]]></description>
		<wfw:commentRss>http://katenasser.com/leaders-5-legacy-attitudes-to-replace-for-employee-engagement/feed/</wfw:commentRss>
		<slash:comments>13</slash:comments>
		</item>
		<item>
		<title>Leaders: Replace the No Whining Sign</title>
		<link>http://katenasser.com/leaders-replace-the-no-whining-sign/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://katenasser.com/leaders-replace-the-no-whining-sign/#comments</comments>
		<pubDate>Wed, 15 Feb 2012 16:45:57 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
				<category><![CDATA[Coaching Professional]]></category>
		<category><![CDATA[Hot Topics and New Bits]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[accountability]]></category>
		<category><![CDATA[attitude]]></category>
		<category><![CDATA[behavior]]></category>
		<category><![CDATA[best results]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[employee]]></category>
		<category><![CDATA[engagement]]></category>
		<category><![CDATA[interpersonal]]></category>
		<category><![CDATA[leaders]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[managers]]></category>
		<category><![CDATA[morale]]></category>
		<category><![CDATA[negative]]></category>
		<category><![CDATA[People-Skills]]></category>
		<category><![CDATA[positive]]></category>
		<category><![CDATA[productivity]]></category>
		<category><![CDATA[skills]]></category>
		<category><![CDATA[Soft Skills]]></category>
		<category><![CDATA[success]]></category>

		<guid isPermaLink="false">http://katenasser.com/?p=20515</guid>
		<description><![CDATA[Leaders, the stop whining approach to leadership is dangerously demeaning. Replace it by modeling w/ these stellar people-skills behaviors that bring success.]]></description>
		<wfw:commentRss>http://katenasser.com/leaders-replace-the-no-whining-sign/feed/</wfw:commentRss>
		<slash:comments>14</slash:comments>
		</item>
		<item>
		<title>5 Psychologically Uncomfortable Career Shaping Opportunities</title>
		<link>http://katenasser.com/5-psychologically-uncomfortable-career-shaping-opportunities/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://katenasser.com/5-psychologically-uncomfortable-career-shaping-opportunities/#comments</comments>
		<pubDate>Thu, 09 Feb 2012 02:16:05 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
				<category><![CDATA[Careers & Jobs]]></category>
		<category><![CDATA[Hot Topics and New Bits]]></category>
		<category><![CDATA[Thriving in Change]]></category>
		<category><![CDATA[attitude]]></category>
		<category><![CDATA[behavior change]]></category>
		<category><![CDATA[Career]]></category>
		<category><![CDATA[Change]]></category>
		<category><![CDATA[commitment]]></category>
		<category><![CDATA[confidence]]></category>
		<category><![CDATA[emotion]]></category>
		<category><![CDATA[leaders]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Learning]]></category>
		<category><![CDATA[managers]]></category>
		<category><![CDATA[negative]]></category>
		<category><![CDATA[new start]]></category>
		<category><![CDATA[opportunity]]></category>
		<category><![CDATA[People-Skills]]></category>
		<category><![CDATA[persistence]]></category>
		<category><![CDATA[positive]]></category>
		<category><![CDATA[project]]></category>
		<category><![CDATA[self-confidence]]></category>
		<category><![CDATA[teams]]></category>

		<guid isPermaLink="false">http://katenasser.com/?p=20409</guid>
		<description><![CDATA[People focus on major career shaping milestones &#038; overlook psychologically uncomfortable opportunities. Here are 5 worthy ones from The People-Skills Coach™.]]></description>
		<wfw:commentRss>http://katenasser.com/5-psychologically-uncomfortable-career-shaping-opportunities/feed/</wfw:commentRss>
		<slash:comments>9</slash:comments>
		</item>
		<item>
		<title>Leaders, Pain Free Journey to Engage Employee Accountability</title>
		<link>http://katenasser.com/leaders-pain-free-journey-to-engage-employee-accountability/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://katenasser.com/leaders-pain-free-journey-to-engage-employee-accountability/#comments</comments>
		<pubDate>Wed, 01 Feb 2012 05:02:03 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
				<category><![CDATA[Hot Topics and New Bits]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[accountability]]></category>
		<category><![CDATA[corporate]]></category>
		<category><![CDATA[employee]]></category>
		<category><![CDATA[employee engagement]]></category>
		<category><![CDATA[engagement]]></category>
		<category><![CDATA[excellence]]></category>
		<category><![CDATA[Find Fault]]></category>
		<category><![CDATA[leaders]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[managers]]></category>
		<category><![CDATA[negative]]></category>
		<category><![CDATA[ownership]]></category>
		<category><![CDATA[People-Skills]]></category>
		<category><![CDATA[perfectionism]]></category>
		<category><![CDATA[positive]]></category>
		<category><![CDATA[progress]]></category>
		<category><![CDATA[Soft Skills]]></category>
		<category><![CDATA[solutions]]></category>
		<category><![CDATA[talent]]></category>
		<category><![CDATA[workplace]]></category>

		<guid isPermaLink="false">http://katenasser.com/?p=20211</guid>
		<description><![CDATA[Leaders see engaging employees for innovation as fun; they picture engaging for accountability as a weight battle of responsibility and blame. Repaint the picture and take this pain free journey to employee accountability.]]></description>
		<wfw:commentRss>http://katenasser.com/leaders-pain-free-journey-to-engage-employee-accountability/feed/</wfw:commentRss>
		<slash:comments>15</slash:comments>
		</item>
		<item>
		<title>Leaders, 12 Worthy Kudos to Spark Employee Engagement</title>
		<link>http://katenasser.com/leaders-12-worthy-kudos-to-spark-employee-engagement/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://katenasser.com/leaders-12-worthy-kudos-to-spark-employee-engagement/#comments</comments>
		<pubDate>Thu, 26 Jan 2012 05:02:39 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
				<category><![CDATA[Hot Topics and New Bits]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[People-Skills]]></category>
		<category><![CDATA[appreciation]]></category>
		<category><![CDATA[commitment]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[compliment]]></category>
		<category><![CDATA[confidence]]></category>
		<category><![CDATA[employee engagement]]></category>
		<category><![CDATA[employees]]></category>
		<category><![CDATA[gratitude]]></category>
		<category><![CDATA[ignite]]></category>
		<category><![CDATA[interpersonal]]></category>
		<category><![CDATA[interpersonal skills]]></category>
		<category><![CDATA[leaders]]></category>
		<category><![CDATA[Learning]]></category>
		<category><![CDATA[positive]]></category>
		<category><![CDATA[realist]]></category>
		<category><![CDATA[recognition]]></category>
		<category><![CDATA[self-confidence]]></category>
		<category><![CDATA[Soft Skills]]></category>
		<category><![CDATA[teams]]></category>
		<category><![CDATA[Teamwork]]></category>

		<guid isPermaLink="false">http://katenasser.com/?p=19764</guid>
		<description><![CDATA[Leaders, we can spark employee engagement with worthy kudos of employees' natural strengths and talents. It's a no cost and high return investment. Here are 12 and I hope you will add more!]]></description>
		<wfw:commentRss>http://katenasser.com/leaders-12-worthy-kudos-to-spark-employee-engagement/feed/</wfw:commentRss>
		<slash:comments>21</slash:comments>
		</item>
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