People Skills at Work: Change Ability Gets You Hired & Promoted
A VP of Human Resources told me that the ONE trait companies seek in people they hire is flexibility, also known as change ability.
A company’s success depends on its ability to change. Employees must show change ability to be hired, retained, and promoted. Those that resist change and cannot adapt are a drain on and a risk to the company’s success.
How do you show your change ability?
Use a growth and innovation mindset and the following professional people skills.
- During job interviews, ask what balance of innovation (change) and maintaining the status quo does the company need and the job require? Demonstrate in your questions that you realize both are needed. Recount how you have done both — in your life and previous jobs.
- When changes are announced in your company, replace your fear and comments of resistance with questions about how best to contribute to make the change happen. Engage in the change especially when obstacles seem huge. You increase momentum and leaders notice it!
- In your daily work, offer creative ideas to solve existing problems. Help implement whatever idea is selected even if it isn’t yours. In this way, you exhibit both flexibility and reliability.
- Invest some of your own time in learning and contribute that knowledge in the workplace. If you continue to grow on your own time, you remain a vital resource. Innovation and growth are driven by a thirst for exploring and learning. Show them that this is a natural part of you.
- Be deserving. Don’t act entitled. Changes aren’t always fair to everyone. Yet if you have continued to grow on your own and engaged instead of resisted, leaders will see you as valuable for the new design.
- Flex your personality style. Most humans under stress intensify their primary personality trait. Drivers show impatience and want answers now. Analytics ask for more and more data before changing. Amiables resist changes that affect relationships. Expressives increase their communication to the point it blocks others’. Be aware of your type. Practice moderating your behavior every day so you can adapt more easily during stressful times. This shows your change ability and helps ease the stress for all.
- Develop and exhibit excellent conflict resolution skills. Don’t be a temperamental employee who comes across as inflexible in the face of resistance and conflict. If you can both innovate and work through resistance and conflict with professional people skills, you are valuable to the business.
A thought to increase your change ability: If you don’t like change, you’re going to like irrelevance even less. ~General Eric Shinseki, Chief of Staff, US Army
Change ability does not mean you are a fake. Authenticity and change ability are not contradictory behaviors. Change ability does not mean you are indecisive, unreliable, or fickle.
Change ability is a skill of balance during the momentum of change. Your people skills are its advertisement and messenger.
From my professional experience to your success,
Kate Nasser, The People-Skills Coach™
Grateful for image by afagen via Flickr Creative Commons License.
©2013 Kate Nasser, CAS, Inc. Somerville, NJ. I appreciate your sharing the link to this post on your social streams. However, if you want to re-post or republish the content of this post, please email firstname.lastname@example.org. Thank you for respecting intellectual capital.
Kate Nasser, The People-Skills Coach™, delivers coaching, consulting, training, and keynotes on leading change, employee engagement, teamwork, and delivering the ultimate customer service. She turns interaction obstacles into interpersonal success. See this site for workshop outlines, keynote footage, and customer results. Kate also invites you to connect with her on Google+, LinkedIn, and Twitter. She welcomes your interaction!