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		<title>Sales &amp; Customer Service Success: &#8220;Get&#8221; Your Customers</title>
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		<pubDate>Tue, 27 Jul 2010 21:18:43 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
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		<description><![CDATA[Sales and customer service soar when you show the customers that you "get them".  Don't insult your customers with fake imitation. Understand them and adapt to their cultural preferences. Read more ...]]></description>
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		<title>Great Teamwork: Competitive or Collaborative?</title>
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		<description><![CDATA["Is great teamwork competitive or collaborative?"   This is the one question I still face after 20 years of team-building in corporations across diverse industries.  In today's tough economy with great business challenges, the question is front and center once again. Do your teams collaborate or ...

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		<title>Kate Nasser Keynote Footage: Passion for Customer Service</title>
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