Customer Service Outburst: What brings customer service reps to lose it w/ customers? A park ranger story about Lake Nockamixon. From The People Skills Coach™.
Cynicism: Thinking the worst of people. How does it take root; What are its effects. JOIN The People Skills Coach™ in #PeopleSkills Twitter chat to explore.
Charismatic people skills must begin w/ integrity else the dark side of charisma manipulates. Call to action from The People Skills Coach™. | Leadership, Sales, Service.
Trust is a powerful force. What are the trust builders & trust busters? Share your view in People Skills Twitter chat June 26, 10amEDT/2pmGMT. Host: The People Skills Coach™.
A sincere apology rebuilds trust w/ others. Ironically, it also builds trust in yourself. Do you or someone you know have trouble apologizing? Here’s some inspiration for leaders, team members, technical professionals, & customer service reps.
How do emotionally intelligent dads impact their children & the future? JOIN The People Skills Coach™ for #PeopleSkills Twitter chat June 19th 10amEDT/2pmGMT.
Ruined customer experience comes from small greedy steps that drive customers away. Is your business doing this? From Kate Nasser, The People Skills Coach™.
Career & leadership integrity can transform everything in its wake. Small steps of integrity that win big from Kate Nasser, The People Skills Coach™.
JOIN people skills global Twitter chat SUN. May 22nd 10amEDT/2pmGMT to end adult sibling bullying. Host: Kate Nasser, The People Skills Coach™ & community.
Decision & indecision can create discord between people at work & in life. JOIN The People Skills Coach™ & community for #PeopleSkills global Twitter chat May 15, 10amEDT/2pmGMT to share your views and learn new perspectives.
Boost our morale & success by getting rid of the baggage that we carry. Career experience & insight from The People Skills Coach™. | Business, Leadership, Teamwork, Customer Service.
On this Mother’s Day 2016 we will explore deeper dimensions of love. JOIN The People Skills Coach™ & community in #PeopleSkills global Twitter chat 10amEDT/2pmGMT.
15 people skills truths from The People Skills Coach™ for positive interactions about success in business. Especially helpful for technical professionals, doctors, scientists & non-intuitive types.
Leaders who want employee engagement do well when they develop a culture of generosity. Would your teams welcome it? Before you jump in and say yes, explore these thoughts.
New leaders and managers: You worked hard to get your leader or manager job! Now here are people skills behaviors you must use on day or learn quickly. Tips from The People Skills Coach™.