trust

Leadership Diversity: The Powerful Want to Be Effect

Leadership Diversity: Image is picture of diverse people at meeting.

Leadership Diversity: Leading diverse people isn’t about high level strategy. Its root is an inescapable human truth. Kate Nasser, The People Skills Coach™.

Responsible Authenticity Includes Filtering! | #Leadership

Responsible Authenticity: Image is mesh screen with sunset behind.

Authenticity is not a permission to be cruel or manipulative. Responsible authenticity includes filtering the the following elements. New insights from Kate Nasser, The People Skills Coach™.

Positive Customer Service Results from Everyday People Skills | #custserv

Positive Customer Service Results: Image is the word CARE.

National Customer Service Week Leadership: 3 one min. videos from Kate Nasser The People Skills Coach™ to inspire & create positive customer service results!

Deep Reasons to Serve: JOIN People Skills Chat Oct. 2nd | #PeopleSkills

Balancing Self-Care: Image is the people skills logo.

JOIN us in People Skills global Twitter chat to explore deep reasons to serve others in work & life. Host: Kate Nasser, The People Skills Coach™ & community 10amET Oct. 2nd. | Leadership, Teamwork, Customer Service

Vigilant People Skills: JOIN #PeopleSkills Chat Sept. 25th 10amET

Balancing Self-Care: Image is the people skills logo.

Do most people have vigilant people skills? Are they mindful of how they treat others? JOIN The People Skills Coach™ for #PeopleSkills global Twitter chat SUN. Sept. 25th 10amET/2pmGMT.

People Skills Labor of Love: JOIN #PeopleSkills Chat Sept. 4th

Balancing Self-Care: Image is the people skills logo.

What makes interactions labor intensive? How can you make them easier? JOIN #PeopleSkills Twitter chat Sept 4th 10amET to explore people skills labor of love.

Leader Integrity: Truthful Words Without Creating Doubt & Lies

Leader Integrity: Image is white thistle flower.

Leader integrity is not defined purely by truthful words. We must consider what the words do. Leadership insight from Kate Nasser, The People Skills Coach™.

Customer Service Outburst: 5 Needs That Ruin Customer Experience

Customer Service Outburst: Image is Picture of Nockamixon Lake at State Park in PA.

Customer Service Outburst: What brings customer service reps to lose it w/ customers? A park ranger story about Lake Nockamixon. From The People Skills Coach™.

Cynicism Roots & Effects: JOIN #PeopleSkills Chat July 24th 10amET

Balancing Self-Care: Image is the people skills logo.

Cynicism: Thinking the worst of people. How does it take root; What are its effects. JOIN The People Skills Coach™ in #PeopleSkills Twitter chat to explore.

Charismatic People Skills: Start w/ Integrity! | #PeopleSkills

Charismatic People Skills: Image is quote "Integrity is choosing based on values not personal gain."

Charismatic people skills must begin w/ integrity else the dark side of charisma manipulates. Call to action from The People Skills Coach™. | Leadership, Sales, Service.

Trust Builders & Busters: JOIN #PeopleSkills Chat June 26

Balancing Self-Care: Image is the people skills logo.

Trust is a powerful force. What are the trust builders & trust busters? Share your view in People Skills Twitter chat June 26, 10amEDT/2pmGMT. Host: The People Skills Coach™.

The Apology – Perfect Chance to Build Trust in Yourself! | #PeopleSkills

The Apology: Image is flipping a coin. Take a chance!

A sincere apology rebuilds trust w/ others. Ironically, it also builds trust in yourself. Do you or someone you know have trouble apologizing? Here’s some inspiration for leaders, team members, technical professionals, & customer service reps.

JOIN #PeopleSkills Chat June 19: Emotionally Intelligent Dads

Balancing Self-Care: Image is the people skills logo.

How do emotionally intelligent dads impact their children & the future? JOIN The People Skills Coach™ for #PeopleSkills Twitter chat June 19th 10amEDT/2pmGMT.

Ruined Customer Experience from Small Greedy Moves #cx

Ruined Customer Experience: Image is Gas Pump.

Ruined customer experience comes from small greedy steps that drive customers away. Is your business doing this? From Kate Nasser, The People Skills Coach™.

Leadership Integrity: The Small Steps That Win Big | #morale

Leadership Integrity: Image is the word integrity.

Career & leadership integrity can transform everything in its wake. Small steps of integrity that win big from Kate Nasser, The People Skills Coach™.

Older Posts »