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		<title>Inspire Teamwork in USA: Recognize Individual Contributions</title>
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		<pubDate>Mon, 29 Nov 2010 02:05:17 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
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		<description><![CDATA[Contrary to popular belief, there is an "I" in team. A team result needs individual efforts and overlooking that reduces workplace morale in Western cultures.  Especially in the USA, recognize individual contributions to fuel and inspire long term teamwork. Here are 3 steps to achieving this ...]]></description>
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		<pubDate>Sun, 30 May 2010 19:07:09 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
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		<description><![CDATA[Call Centers - There is no such thing an American (USA) customer.  There are 9 USA regional differences which you can learn to satisfy this large customer base.]]></description>
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		<title>The Best CSRs Training Crosses Borders &#8211; Canada, USA, and More</title>
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		<pubDate>Wed, 10 Mar 2010 04:19:39 +0000</pubDate>
		<dc:creator>Kate Nasser</dc:creator>
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		<description><![CDATA[Technology connects CSRs and customers in different countries. For this to work, the CSRs must adapt to cultural and regional differences. Here are two solid examples and a training DVD to help.]]></description>
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