Comments on: Best Ways Leaders Address Conflict for Best Teamwork Results

By: Finding the best CNA School

Finding the best CNA School — Wed, 12 May 2010 12:41:41 +0000

What a great resource!

By: Dan (Leadership Freak)

Dan (Leadership Freak) — Tue, 04 May 2010 17:44:00 +0000

Kate,

Love your post. It’s practical and actionable. I particularly like the idea of having each person state the other persons views. If they aren’t going to engage in active listening, this will surely help.

I’ll add this idea to the mix. Have the “combatants” describe what it looks like if the conflict is solved. I find placing a target before everyone helps people know what the preferred future looks like,

Best to you,

Leadership Freak
Dan Rockwell
My blog: http://leadershipfreak.wordpress.com

By: MarkSpizer

MarkSpizer — Mon, 03 May 2010 10:20:39 +0000

great post as usual!

By: Bridget Webber

Bridget Webber — Mon, 19 Apr 2010 12:17:05 +0000

Kate, this is a great article as it full of rich ideas about how to deal with a difficult subject. I particuarly like the idea about getting individuals to see different points of view, by pretending they are standing in each others shoes. Once people can understand each other better, they are far more likely to resolve issues.

By: Jane Perdue

Jane Perdue — Sun, 18 Apr 2010 12:13:43 +0000

Kate — it’s good to see you addressing this often-ignored topic. Conflict is a given in the workplace. As Fresh Tracks, a UK-based team development company, observes, “Conflict arises from differences, and when individuals come together in teams, their differences in terms of power, values, and attitudes contribute to the creation of conflict.”
You can distinguish good leaders by how they manage positive conflict (which is healthy) and negative conflict (attacking the who versus the do). Ignoring any kind of conflict is the wrong response, so your tips and pointers are great tools to help leaders work through it!

By: Audrey Williams

Audrey Williams — Thu, 15 Apr 2010 18:38:40 +0000

The above practices to address conflict are worthwhile to think about. They all stem from ‘ATTITUDE” based on “SELF ESTEEM”. This is to say that “the first practice to address conflict is to search within yourself focusing on “self esteem” and your “attitude”.

By: D. Hasatta

D. Hasatta — Wed, 14 Apr 2010 01:25:21 +0000

I have worked for three very different leaders. The one I had the toughest time with did not want any disagreement at all — ever. I like working with others and being in harmony yet expecting everyone to be smiling and always agreeing is unrealistic. I don’t think it produces the best results.
I really liked your first point: Distinguish between opposing views and opposing each other. Opposing views leads to healthy examination of options.
I wish my former boss could have understood that!
Great post. Glad I found it.
Dee Hasatta