Leaders, for organizational success you must lead morale.
Teamwork & Operational Excellence
Ultimate Customer Service
|Kate’s new book shows you how to lead morale!
Read the case studies, action steps, do’s & don’ts!
Decision makers have chosen these leadership, teamwork, employee engagement, and customer service workshops because they deliver:
Inspiration, practicality, customized targeted solutions.
No fluff — real change to meet your true challenges.
Leadership Steps to Empower & Engage Employees
Leadership & Teamwork: 5 Positive Daily Thoughts to Deliver Excellence in Customer Service:
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As The People Skills Coach™, I honor, engage, and uplift your audience with humor, energy, true life stories, logic, and highlights of the absurdities we all face on a broad range of topics.
I inspire leaders, managers, and teams to crave accountability by tapping their natural desire for work and life to be better.
My interactive style engages their mind, reduces their blocks, and kick starts new people skills behaviors in leadership, employee engagement, teamwork, and customer service. With audiences large or small, I activate their participation with questions, mini-exercises, and a caring boldness.
Testimonials & The Latest
Kate Nasser shows you how to KEEP customers with her cutting edge ideas. If you are in the market for Customer Service training or for solid gold info about what you need to do to keep customers, or maybe just some common sense techniques and training that works then you would be foolish to ignore this nudge to her.
Kate's techniques are embedded in a very funny and conversational style of presentation, which appeals to me as that's how I work.
Kate Nasser's book, Leading Morale, named to 2019 list 20 Remarkable Books on Powering Up Your Leadership
Kate Nasser named to Engati's list of Top 33 Women Customer Experience Thought Leaders to Follow
Kate Nasser named to Top 15 Customer Experience (CX) Superstars 2018 #CX
Kate Nasser named to Nextiva's Top 50 Customer Service Pro's of the Decade (2010-2020).
Kate Nasser named to Huffinton Post's Top 100 Customer Service Pros
Kate Nasser Blog Makes List of Best 21st Century Blogs!
List of Best 21st Century Blogs!
Kate Nasser named to Top 50 Customer Service Blogs for Businesses
Kate Nasser named to 2017 List of Top 20 Customer Service Experts to Follow on Twitter by Comm100!
Kate Nasser named top customer service influencer by Traackr in Dream Force 2016 List!
Kate Nasser Inspirational Quotes included in Inc. Magazine:
50 Quotes to Inspire You to Lead from the Heart
People Skills Global Twitter chat (#Peopleskills) included in Inc. Magazine:
15 Essential Twitter Chats for Every Phase of Business
Join #PeopleSkills Twitter Chat – Sundays 10am ET
Preview Kate Nasser's latest training DVD