As The People Skills Coach™, I honor, engage, and uplift your audience with humor, energy, true life stories, logic, and highlights of the absurdities we all face on a broad range of topics.
I inspire leaders, managers, and teams to crave accountability by tapping their natural desire for work and life to be better.
My interactive style engages their mind, reduces their blocks, and kick starts new people skills behaviors in leadership, employee engagement, teamwork, and customer service. With audiences large or small, I activate their participation with questions, mini-exercises, and a caring boldness.
I just crossed into my 32nd year in IT and was entering your class thinking OMG not another customer service class with the same old stuff. I really was wondering what you could teach an old dog that thought he had heard everything. To my surprise I learned many new things and how they relate to the 21st century. Thanks for the class and helping teach me new perspectives! Wendell.