Leaders, for organizational success you must lead morale.
Morale is not touchy-feely fluff. Morale is all about respecting everyone’s dignity in everything you say and do.

Leadership
Employee Engagement
Teamwork & Operational Excellence
Ultimate Customer Service

 

Tap Kate’s workshops, keynotes, webinars, and coaching for organizational success!
Kate’s new book shows you how to lead morale!

Read the case studies, action steps, do’s & don’ts!

Leading Morale

Workshops

Decision makers have chosen these leadership, teamwork, employee engagement, and customer service workshops because they deliver:

Inspiration, practicality, customized targeted solutions.

No fluff — real change to meet your true challenges.



Listen to Kate's short learning moments right now:

Leadership Steps to Empower & Engage Employees

Leadership & Teamwork: 5 Positive Daily Thoughts to Deliver Excellence in Customer Service:

Subscribe to Kate's YouTube Channel

Speaking

As The People Skills Coach™, I honor, engage, and uplift your audience with humor, energy, true life stories, logic, and highlights of the absurdities we all face on a broad range of topics.

I inspire leaders, managers, and teams to crave accountability by tapping their natural desire for work and life to be better.

My interactive style engages their mind, reduces their blocks, and kick starts new people skills behaviors in leadership, employee engagement, teamwork, and customer service. With audiences large or small, I activate their participation with questions, mini-exercises, and a caring boldness.

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Testimonials & The Latest

"Customer service, communications, and people management training fill a crowded space. But, some people stand out high above the others. Kate Nasser is one of those people. Kate has deep knowledge and insight, cultivated in large corporate organizations.

Her sessions inspire with innovative and relevant ideas. Her workshop activities are purposeful and fun. I greatly respect her uncommon trustworthiness and integrity, and highly recommend Kate to help your service teams turn good performance into stellar performance."

Cinda Daly

Program & Meeting Planner

CEO, Focus Events, Inc.

 

Kate Nasser named to Top 15 Customer Experience (CX) Superstars 2018 #CX

 

Kate Nasser named to Huffinton Post's Top 100 Customer Service Pros

 

Kate Nasser Blog Makes List of Best 21st Century Blogs!

List of Best 21st Century Blogs!

 

Kate Nasser named to Top 50 Customer Service Blogs for Businesses

 

Kate Nasser named to 2017 List of Top 20 Customer Service Experts to Follow on Twitter by Comm100!

 

Kate Nasser named top customer service influencer by Traackr in Dream Force 2016 List!

 

Kate Nasser Inspirational Quotes included in Inc. Magazine:

50 Quotes to Inspire You to Lead from the Heart

 

People Skills Global Twitter chat (#Peopleskills) included in Inc. Magazine:

15 Essential Twitter Chats for Every Phase of Business

 

 

People Skills Community
Visit the People Skills & Lead Morale Community Page

 

Join #PeopleSkills Twitter Chat – Sundays 10am ET

Preview Kate Nasser's latest training DVD