As The People Skills Coach™, I honor, engage, and uplift your audience with humor, energy, true life stories, logic, and highlights of the absurdities we all face on a broad range of topics.
I inspire leaders, managers, and teams to crave accountability by tapping their natural desire for work and life to be better.
My interactive style engages their mind, reduces their blocks, and kick starts new people skills behaviors in leadership, employee engagement, teamwork, and customer service. With audiences large or small, I activate their participation with questions, mini-exercises, and a caring boldness.
“I want to express appreciation for the exceptional class that you instructed at our corporate headquarters… The material that you talked about in your Customer Awareness and the 4C’s™ of Customer Service class has had an immediate impact on our organization.
I was extremely impressed with your animated style of portraying different customer service situations. This made it very easy for people to see and understand these situations from an outsider’s perspective. One main comment people said after your class was they could relate to these situations because they have been in the same type of situation."