Kate Nasser, The People-Skills Coach

Leaders, for organizational success you must lead morale.
Morale is not touchy-feely fluff. Morale is all about respecting everyone’s dignity in everything you say and do.

Leadership
Employee Engagement
Teamwork & Operational Excellence
Ultimate Customer Service

Tap Kate’s workshops, keynotes, webinars, and coaching for organizational success!

Kate’s new book shows you how to lead morale!

Read the case studies, action steps, do’s & don’ts!

Workshops

Decision makers have chosen these leadership, teamwork, employee engagement, and customer service workshops because they deliver:

Inspiration, practicality, customized targeted solutions.

No fluff — real change to meet your true challenges.

Listen to Kate's short learning moments right now:

Leadership Steps to Empower & Engage Employees

Leadership & Teamwork: 5 Positive Daily Thoughts to Deliver Excellence in Customer Service:

Subscribe to Kate's YouTube Channel

Speaking

As The People Skills Coach™, I honor, engage, and uplift your audience with humor, energy, true life stories, logic, and highlights of the absurdities we all face on a broad range of topics.

I inspire leaders, managers, and teams to crave accountability by tapping their natural desire for work and life to be better.

My interactive style engages their mind, reduces their blocks, and kick starts new people skills behaviors in leadership, employee engagement, teamwork, and customer service. With audiences large or small, I activate their participation with questions, mini-exercises, and a caring boldness.

See more video

Testimonials & The Latest

"Kate Nasser's workshop managed to capture the full attention of all our Customer Service Representatives in Canada and the USA.

I was in awe the whole day as I watched our employees absorb and apply the tools that Kate was teaching the class. It is not an exaggeration to state that nobody wanted the session to end and that Kate left them wanting more."

Annie Scopel

Director of North America Customer Service

Thule Inc.

Kate Nasser's book, Leading Morale, named to 2019 list 20 Remarkable Books on Powering Up Your Leadership

Kate Nasser named to Engati's list of Top 33 Women Customer Experience Thought Leaders to Follow

Kate Nasser named to Top 15 Customer Experience (CX) Superstars 2018 #CX

Kate Nasser named to Nextiva's Top 50 Customer Service Pro's of the Decade (2010-2020).

Kate Nasser named to Huffinton Post's Top 100 Customer Service Pros

Kate Nasser Blog Makes List of Best 21st Century Blogs!

List of Best 21st Century Blogs!

Kate Nasser named to Top 50 Customer Service Blogs for Businesses