Leaders, for organizational success you must lead morale.
Morale is not touchy-feely fluff. Morale is all about respecting everyone’s dignity in everything you say and do.

Employee Engagement
Teamwork & Operational Excellence
Ultimate Customer Service


Tap Kate’s workshops, keynotes, webinars, and coaching for organizational success!
Kate’s new book shows you how to lead morale!

Read the case studies, action steps, do’s & don’ts!

Leading Morale


Decision makers have chosen these leadership, teamwork, employee engagement, and customer service workshops because they deliver:

Inspiration, practicality, customized targeted solutions.

No fluff — real change to meet your true challenges.

Listen to Kate's short learning moments right now:

Leadership Steps to Empower & Engage Employees

Leadership & Teamwork: 5 Positive Daily Thoughts to Deliver Excellence in Customer Service:

Subscribe to Kate's YouTube Channel


As The People Skills Coach™, I honor, engage, and uplift your audience with humor, energy, true life stories, logic, and highlights of the absurdities we all face on a broad range of topics.

I inspire leaders, managers, and teams to crave accountability by tapping their natural desire for work and life to be better.

My interactive style engages their mind, reduces their blocks, and kick starts new people skills behaviors in leadership, employee engagement, teamwork, and customer service. With audiences large or small, I activate their participation with questions, mini-exercises, and a caring boldness.

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Testimonials & The Latest

Dear Kate,
Thank you so much for doing such an outstanding job in delivering the keynote at the PA Chamber's Human Resource Conference. You did a fabulous job! The evaluation forms were the highest marks we've ever received. Many people wrote that the program was definitely worth their time, and that they gained information that will help them with their jobs. This is a high testimonial. The program hit a home run!

Susan E. Smith
Educational Services Executive
Pennsylvania Chamber of Business & Industry

Pennsylvania Chamber of Business & Industry


Kate Nasser named to Top 15 Customer Experience (CX) Superstars 2018 #CX


Kate Nasser named to Huffinton Post's Top 100 Customer Service Pros


Kate Nasser Blog Makes List of Best 21st Century Blogs!

List of Best 21st Century Blogs!


Kate Nasser named to Top 50 Customer Service Blogs for Businesses


Kate Nasser named to 2017 List of Top 20 Customer Service Experts to Follow on Twitter by Comm100!


Kate Nasser named top customer service influencer by Traackr in Dream Force 2016 List!


Kate Nasser Inspirational Quotes included in Inc. Magazine:

50 Quotes to Inspire You to Lead from the Heart


People Skills Global Twitter chat (#Peopleskills) included in Inc. Magazine:

15 Essential Twitter Chats for Every Phase of Business



People Skills Community
Visit the People Skills & Lead Morale Community Page


Join #PeopleSkills Twitter Chat – Sundays 10am ET

Preview Kate Nasser's latest training DVD