Be Treated Respectfully: How to Set Limits w/ Pushy People #peopleskills
by Kate Nasser |
Be Treated Respectfully: How to Respond to Disrespect
What would you say to someone who is disrespecting you? How would you respond to pushy people who show no consideration for your view?
Would you take offense, get angry, and tell them off? Would you say nothing and simmer in anger? Would you walk away and avoid them in the future? There is a better way.
How to Set Limits on Disrespect & Be Treated Respectfully
There are many ways to behave in the face of disrespect. In one off interactions, you might ignore it realizing you will never see that person again. You value your serenity and believe in yourself so why bother with it.
Yet when it happens with people you will be around frequently, ignoring disrespect can undermine healthy relationships. You overlook it, remain silent and one day your anger erupts when you’ve had enough. The offender then says “why didn’t you tell me sooner?”
To respond to disrespect and be treated respectfully …
- Calmly and firmly say: “Stop. You will not speak to me that way” or “Stop. Please do not speak to me that way.”
- Continue with: “I show you basic respect. I ask the same in return.”
If the offender is your boss at work and you cannot respond this way, calmly say: “You have my full attention even without yelling. I am actually more productive that way.” It’s respectful; it communicates commitment; it educates them on your needs.
In both instances you have a dual purpose: Set limits and be treated respectfully. The bonus is that you help others see beyond their own needs. Picture this image of mutual respect and communicate with calm confidence.
Confident communication is key to being treated respectfully. Initially the offenders may claim you took it the wrong way. Others may apologize to you and thank you for telling them (yes it does happen). Either way, you have set limits by showing respect for yourself and them — not by yelling. It works.
From my professional experience to your success,
Kate Nasser, The People Skills Coach™
©2015 Kate Nasser, CAS, Inc. Somerville, NJ. I appreciate your sharing the link to this post on your social streams. However, if you want to re-post or republish the content of this post, please email firstname.lastname@example.org for permission and guidelines. Thank you for respecting intellectual capital.
Kate Nasser, The People Skills Coach™, delivers coaching, consulting, training, and keynotes on leading change, employee engagement, teamwork, and delivering the ultimate customer service. She turns interaction obstacles into interpersonal success. See this site for workshop outlines, keynote footage, and customer results.
Engage in people skills learning!
Let’s turn interaction obstacles into business success in leadership, teamwork, and customer service experience.
I invite your questions, welcome your wisdom, and look forward to working with you.
~Kate Nasser, The People Skills Coach™