Customer Service

Best Customer Experience: Be Plentiful & Ready | #CX #CustServ

Super Customer Experience: Image is large bunch of peaches.

To deliver the best customer experience be plentiful & ready in these specific ways. Insights from Kate Nasser, The People Skills Coach™

Tomorrow’s Sales Revenue Starts w/ Today’s Customer Service | #CX

Tomorrow's Sales Revenue: Image is Dollar Signs Drawn Over Stick Figures of Humans

If you want future sales revenue, start w/ providing great customer service today. True illustration fr Kate Nasser The People Skills Coach™

Highly Effective Connection & Top Performance: Eliminate Static! #PeopleSkills

Highly Effective Connection: Image is two bicyclists approaching each other.

For highly effective connection in leadership, teamwork, morale, service & sales, eliminate the static that detours you. Kate Nasser, The People Skills Coach™

Customer Voice Speaks the True Customer Experience | #CX #Leadership

Customer Voice: Image is quote "Learn to listen sometime opportunity knocks very softly. ~ unknown author"

Listen to the customer voice if you want your business to thrive. Customer experience insights from Kate Nasser, The People Skills Coach™ | #CX #Leadership

Listening Epiphany: Discover Your Future | #PeopleSkills #LeadMorale #CustServ

Listening Epiphany: Image is fingers laced around light bulb.

When you want to stop listening, wait & listen for the next listening epiphany. Power of listening from Kate Nasser, The People Skills Coach™, Author of Leading Morale

What Happened Before Awakens Your Empathy Now | #PeopleSkills #LeadMorale #CX

What Happened Before: Image is two people in the distance on a sandy beach.

If you want to awaken your empathy for others, find out what happened before in order to help them now. Kate Nasser The People Skills Coach™.

Rediscover Respect The Hugely Underused Emotion | #LeadMorale

Rediscover Respect: Image is word respect written on concrete

Rediscover respect to unleash your true potential in leading morale, serving customers, & relationships. Kate Nasser The People Skills Coach™

The Excuse Meter: Yikes! Stop Before You Reach the Top | #PeopleSkills

Excuse Meter: Image is sign saying Don't make excuses make good.

Stop before you get to the top of the excuse meter to preserve trust & professional relationships! Kate Nasser, The People Skills Coach™, Author of Leading Morale.

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Prevent Conversation Derailment: JOIN Global #PeopleSkillsChat Oct. 11th 10amEDT

Isolation Coping Skills: Image is Global Chat Logo

Prevent conversation derailment is Twitter global #PeopleSkillsChat topic Sunday Oct. 11th 10am EDT. JOIN host Kate Nasser, The People Skills Coach™ to share your experience and perspective.

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People Skills Civility & Empathy – Power Up This Duo | #CustServ #Leadership

People Skills Civility & Empathy Duo: Image is two red flowers.

National Customer Service Week: Power up people skills civility & empathy for excellence. Kate Nasser The People Skills Coach™, Author, Leading Morale

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How to Resist These Irresistible Customer Service Urges | #CX #CustServ

Customer Service Urges: Image is talk bubble w/ shark fin coming out of the top.

Resist these customer service urges that you will otherwise regret. Latest tips fr Kate Nasser, The People Skills Coach™ | Leadership Customer Experience

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Powerful Relationship Lessons: Best Nurses Teach Us These | #CustServ #PeopleSkills

Powerful Relationship Lessons: Image is a seedling tree being planted

Great nurses teach us the following powerful relationship lessons. Use these lessons in business! Insight fr Kate Nasser, The Poeple Skills Coach™, Author of Leading Morale.

What Powerless Feelings Do to Customers & Employees | #Leadership

Powerless Feelings: Image is complex drawing that looks trapped.

To undo customer and employee anger & upset, find their powerless feelings & empower them. Kate Nasser, The People Skills Coach™, Author of Leading Morale.

Customer Service Incompetence: Empathy Only For Tears | #CX #PeopleSkills

Customer Service Incompetence: Image is a tear from someone's eye.

Lack of empathy for customers is customer service incompetence. Give customers empathy long before they cry or leave. Insights fr The People Skills Coach™.

Customer Cues: Adapt to These Customer Needs | #CX #CustServ

Customer Cues: Image is an ear trumpet near an ear.

Pick up on these customer cues & adapt to customer needs to deliver A+ customer service & customer experience. Here’s how from Kate Nasser, The People Skills Coach™, Author of Leading Morale.

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