Hiring Talent

Leadership Assumptions That Damage Tomorrow

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Leadership assumptions create damage you don’t foresee. 3 true stories from The People Skills Coach™ on damage to employee engagement, performance, & morale.

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Toxic Leadership Behaviors: Replace These 5 to Attract & Keep Top Talent

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Replace these toxic leadership behaviors that repel talented employees. What other behaviors do you think leaders should eliminate? Checklist from The People Skills Coach™.

Leadership Bias: Are You Unknowingly Showing Discomfort w/ Diversity?

Leadership Bias: Image is a closed door w/ sign that says no admittance without pass from office.

Is your leadership bias against diversity leaking out in your words & deeds? Check yourself with this action list from The People Skills Coach™.

Teamwork Persona: Are You Someone Others Want to Work With?

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Teamwork persona: As you develop your career, ask yourself: Will others want to work with me? Work persona checklist from The People Skills Coach™.

Leaders: Nine Chances to Cultivate Employee Maturity | #leadership

Cultivate Employee Maturity

Leaders did you ever want to tell employees to grow up? What were they doing that brought you to that point? If you want to see employee maturity, mentor them in these 9 ways. From The People Skills Coach™.

Holacracy: Why Employees Like Hierarchy | #leadership #peopleskills

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You would think that holacracy (flat orgs.) would be every employee’s dream. Not so. Here’s why. Kate Nasser, The People Skills Coach™ reveals why emps. like hierarchy.

Replace Bias w/ Inclusion: JOIN #PeopleSkills Chat May 3rd 10amEDT

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Replace bias w/ inclusion! JOIN People Skills global Twitter chat #Peopleskills SUN. May 3rd to explore how! HOST: Kate Nasser The People Skills Coach™. Co-host this week is Lalita Raman (@rlalita).

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18 Things Respected Well-Liked Leaders Consistently Do | #leadership

Respected Well-Liked Leaders: Plaque Says Humanity Love Respect

Leadership: Respected well-liked leaders do these things consistently to engage people & lead to success. Compiled by The People Skills Coach™.

Career People Skills: Give Rise to Your Career w/ These 4 Traits

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Give RISE to your career: Plug into 4 career people skills traits. Insight fr The People Skills Coach™ for leadership, teamwork, and career development.

15 Ways to Recruit Naturally Great Customer Service Staff #cx

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Recruit naturally great customer service staff by hiring these traits. Tips fr The People Skills Coach™ on how to hire friendly & retain great staff.

Customer Service 24 Tips: Customers Want it Easy & Valuable

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Customer service leaders, focus on making service EASY & valuable & watch customers bond w/ your brand! 24 tips fr Kate Nasser, The People Skills Coach™.

Gratitude: Business Complacency or High Return? #peopleskills

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Leaders, make gratitude for employees as much a priority as gratitude for customers. Modest investment w/ infinite return. Insight fr The People Skills Coach™ w/ contribution from sales coach Dave Moore.

Hiring Interviews: #HR Please Replace the Weakness Question w/ This

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Hiring managers and leaders: Replace the tired ‘What’s Your Weakness’ interview question w/ this one & attract top talent. Tips fr The People Skills Coach™.

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Customer Service Tech Support Leaders: The True #PeopleSkills Job

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To hire best customer service tech support agents, add these attitudes and people skills to the job description you advertise! From The People Skills Coach™.

Leaders, Engage Then Train & Realize the Results

Leaders, realize results of training employees by putting these 3 components in place. How far into employee engagement are you, the managers & the teams?

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