Hot Topics and New Bits

Leading Morale During Hot Debates & Disputes | #PeopleSkills #Leadership

Hot Debates: Image is three candles w/ flames moving diagonally.

Leaders, here’s how to lead morale even in hot debates & disputes. Latest leadership insight fr Kate Nasser, The People Skills Coach™ | #EmployeeEngagement #LeadingMorale

Stop Naysayers & Stereotypes From Detouring You | #CareerTips

Stop Naysayers: Image is shadow image of three people on a road.

Here’s how to stop naysayers & stereotypes from detouring your dreams, goals, career, and life! Experience & insight from Kate Nasser, The People Skills Coach™. | Leadership, Teamwork, Engagement, Customer Service Experience, Career Tips

Leading Morale for Big Team Dreams | #Leadership #PeopleSkills #LeadMorale

Big Team Dreams: Image is sign saying dream big and dare to fail

Leading morale for big team dreams & results is not only possible; it’s essential. Here’s how fr Kate Nasser The People Skills Coach™ | Leadership Teamwork EmployeeEngagement

Leadership: Does Negative Feedback Drive You to These Reactions? | #PeopleSkills

Negative Feedback: Image is a mesh ping pong paddle.

Leaders, managers, teachers, doctors, and others: Do you minimize others when they give you negative feedback? Examples fr Kate Nasser, The People Skills Coach™. | Leadership, Management, Customer Experience

People Skills Balance: Humility & Assertiveness | #PeopleSkills #Leadership

People Skills Balance: Image is rocks balanced on top of each other.

Develop assertiveness & humlity & you will master valuable people skills balance. Tips fr Kate Nasser, The People Skills Coach™ | Leadership, Leading Morale, Teamwork, Employee Engagement, Career Success

Customer Experience Leadership: What Customers Wish We’d Do | #CX

Customer Experience Leadership: Image is round band with the word hope on it.

As we explore customer experience leadership, it’s amazing how much we learn from asking the simple question, What do customers wish we would do? The answers to this question ensure that our customer experience leadership focuses on what truly matters to customers. So let’s look at those answers! Image by Michael W. May via Flickr […]

Twelve New Year People Skills Reminders to Succeed | #PeopleSkills

New Year People Skills Reminders: Image is hand with string tied around finger.

New year people skills reminders that will remove obstacles from your life / career & open opportunities. Kate Nasser, The People Skills Coach™ | Leadership, Lead Morale, Teamwork, Employee Engagement, Relationships.

Spontaneous Conversations Open Your Future | #PeopleSkills #Inspiration

Spontaneous Conversations: Image is bright lights in start pattern.

5 ways unplanned interactions & sponataneous conversations open your future in ways you can’t alone. Inspiration fr Kate Nasser, The People Skills Coach™. | Leadership, Teamwork, Career, Leading Morale, Customer Service, Sales

People Skills Reflections on Leadership Teamwork & Morale | #LeadMorale

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Kate Nasser The People Skills Coach™ shares 3 year-end people skills reflections on leadership teamwork & morale. Simple read will change your new year.

Reach Out to Transform Customer Experience in IT | #CIOs #CFOs #CX

Transform Customer Experience; Image is hands over a keyboard.

Information technology (IT) teams can transform customer experience w/ these steps even w/ high demand. Insights from IT customer service coach Kate Nasser.

Valuable Conversation Delivers These Benefits to Lead Morale | #PeopleSkills

Valuable Conversation: Image is speech bubbles.

Leaders, valuable conversation delivers these benefits to leadership, teamwork, operational performance, & leading morale. By Kate Nasser, The People Skills Coach™. Don’t squash conversation. Encourage it!

Assertiveness Benefits Everyone No Guessing Required! | #PeopleSkills

Assertiveness Benefits: Image is quote about facing up to your strength.

Assertiveness benefits everyone by creating clarity & generous responsibility. It isn’t just setting limits. Insight fr Kate Nasser, The People Skills Coach™. | Leadership, Lead Morale, Teamwork, Customer Service, Sales

Thanking Customers w/ These Because of You Statements || #CX #CustServ

Thanking Customers: Image is a banner saying because of you

Thanking customers w/ more than simple thank yous is essential for business success. Thank them with because of you statements. Insights from Kate Nasser, The People Skills Coach™

Leadership Gratitude: Give Employees These Heartfelt Thanks | #LeadMorale

Leadership Gratitude: Image is pictoquote about gratitude.

Leaders, show your leadership gratitude w/ *these heartfelt thanks to employees. Insight fr Kate Nasser The People Skills Coach™ & Author of Leading Morale.

Leadership Steps to Reduce Jealousy & Increase Performance | #PeopleSkills

Reduce Jealousy: Image is one employee look mistrustful of another.

Leadership: Do you know how to reduce jealousy & increase performance? Here’s a roadmap from Kate Nasser, The People Skills Coach™, Author of Leading Morale

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