Hot Topics and New Bits

Heartfelt Apology: How to Unequivocally Prepare | #PeopleSkills #LeadMorale

Heartfelt Apology: Image is the numbers 1 2 3

Here is simplest foolproof way to prepare a heartfelt apology. It’s 1, 2, 3 & 3 is the only one you need. Expertise fr Kate Nasser The People Skills Coach™

Team Leaders: Do You Stop Team Bullies? | #LeadMorale #EndBullying

Team Leaders Stop Bullies: Image is human made out of a paper clip collapsed between granite & marble.

Team leaders: Steps to stop team bullies even when there isn’t bully-free culture. Kate Nasser The People Skills Coach™ Author of Leading Morale |Leadership

Avoid These Defensive Replies to Feedback | #PeopleSkills #Leadership

Defensive Replies: Image is blue suited arm with red boxing glove at end on the hand.

Avoid these defensive replies to feedback to preserve other’s trust & professional respect of you. Success insights fr Kate Nasser, The People Skills Coach™ | Leadership, Leading Morale, Teamwork, Customer Service, Career

Inspirational Quotes: Live Optimism & Resilience not Pessimism | #LeadMorale

Inspirational Quotes: This image is a Pema Chodrin Quote

Leadership: Use inspirational quotes to lead morale & ask employees to offer their favorites. Kate Nasser, The People Skills Coach™ | Author, Leading Morale

Leading Generational Intersections: When Energy Meets Experience | #PeopleSkills

Leadership Generations Intersection: Image is intersecting circles.

Create intersection of generations vs. focusing on gaps. Tips on leading generational intersection fr Kate Nasser, The People Skills Coach™ | Teamwork

Lead These Positive Interactions to Lead Morale | #Leadership #PeopleSkills

Lead These Positive Interactions: Image is people in workplace with hands joined in middle of table.

Leading morale isn’t an abstract theory. Lead these positive interactions to lead morale. Tips from Kate Nasser, The People Skills Coach™, Author, Leading Morale.

Do Your Customer Service Employees See Their True Impact? | #CX #CustServ

Customer Service Employees Impact: Image is ripple on water.

Want high performance from your customer service employees? Show them the true impact they have on customers! Leading morale tips fr Kate Nasser The People Skills Coach™, Author of Leading Morale

Your People Skills Readiness Seizes Every Unforeseeable Opportunity | #PeopleSkills

People Skills Readiness: Image is person pulling back curtain to new roads

Your people skills readiness shows greatness in unforeseeable moments. You never know who has career and business opportunity for you! Insights by Kate Nasser, The People Skills Coach™

Hidden Obstacles to Leadership Clarity | #Teamwork #PeopleSkills

Leadership clarity: Image is positive team members interacting

Leadership clarity fuels high performing teams. So what stops leaders from being clear? Kate Nasser, The People Skills Coach™, Author of Leading Morale.

Customers Need to Trust We Will … | #CustServ National Customer Service Week

Customers Need to Trust: Image is the word trust spelled w/ building blocks.

We ask customers to do something hard — trust us. So remember customers need to trust we will do the following. By Kate Nasser, The People Skills Coach™ | Customer Service | Customer Experience | Leadership | Teamwork

Leadership: 5 Essentials to Team Building 21st Century Teams | #Teambuilding

Team Building: Flexibility is Image of Mesh Covering That Moves

As business changes so must teamwork. Here are 5 NEW team building essentials that start w/ new definition of team. View 5 min video fr Kate Nasser, The People Skills Coach™.

Leaders, Great Employee Attitude is Essential, Not Negotiable | #Leadership

Great employee attitude: Image is a coin saying traits of great attitude.

Leaders, a great employee attitude is essential not negotiable. Lead, inspire, & expect it. Don’t tolerate a bad attitude. Tips fr Kate Nasser, The People Skills Coach™

Respect Feelings & Views to Overcome Bias | #LeadMorale #PeopleSkillsChat

Respect Feelings: Image is pictoquote saying "People have a lot to say about lives they've never lived."

To overcome bias, respect feelings & views even when they are diff. from yours. Why & how fr Kate Nasser, The People Skills Coach™ & Author Leading Morale.

These Harmful Leading Morale Mistakes Are Easy to Fix | #Leadership

Harmful Leading Morale Mistakes: Image is the word Morale on a computer screen.

You can easily fix these harmful leading morale mistakes & you must or you kill morale. Kate Nasser, The People Skills Coach™, author of Leading Morale.

Key Leadership Transitions Great Leaders Champion | #PeopleSkills #LeadMorale

Key Leadership Transitions: Image is Gold Key w/ Word Leadership

Great leaders master & mentor these 7 key leadership transitions. Practical insights from Kate Nasser, The People Skills Coach™, author of Leading Morale.

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