Hot Topics and New Bits

People Skills Smarts: Communicate or Become Irrelevant | #PeopleSkills

People Skills Smarts: Image is Metal w/ Holes

Use people skills smarts and communicate. It prevents voids & vacuums of trouble. Latest business leadership tips fr Kate Nasser, The People Skills Coach™.

Customer Voice Speaks the True Customer Experience | #CX #Leadership

Customer Voice: Image is quote "Learn to listen sometime opportunity knocks very softly. ~ unknown author"

Listen to the customer voice if you want your business to thrive. Customer experience insights from Kate Nasser, The People Skills Coach™ | #CX #Leadership

These Virtual People Skills Dissolve Distance | #PeopleSkills #Leadership

Virtual People Skills: Image is two nautical ropes linked together in the center

Working from home & video conferencing, use these virtual people skills to close distance between everyone. Kate Nasser The People Skills Coach™

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Dealing w/ Toxic People: Pleasures That Calm You | #PeopleSkills

In or outside of work, deal w/ toxic people by finding pleasure in frustration. Valuable tips from The People Skills Coach™ to get your calm on!

Customer Experience Strategy: Do You Conquer or Collaborate? | #Leadership #CX

Customer Experience Strategy: Image is vector drawing of straight and circular images.

Customer Experience Strategy Leaders: Your words need to say collaborate with customers not conquer them. Examples fr Kate Nasser, The People Skills Coach™ | #CX Leadership Teamwork Collaboration

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Courageous Apologies Define You Positively | #PeopleSkills #Trust

Courageous Apologies: Image is the word trust in front of crisscrossed slats

If you struggle w/ giving unconditional courageous apologies, learn how they define you & build great future. Insight fr Kate Nasser, The People Skills Coach™, Author of Leading Morale

Leading Virtually: Leadership Communication Essentials

Leadership communication essentials for leading virtually (don’t call it remotely!) Insights fr Kate Nasser, The People Skills Coach™ Author, Leading Morale.

Leadership Insight: How to Spot Fear | #PeopleSkills #LeadMorale

Leadership Insight Spot Fear: Image is the word fear with a ladder coming up through it.

Do you have the leadership insight to spot the different ways people show their fear? Look for these diverse signs. by Kate Nasser, The People Skills Coach™, Author of Leading Morale

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First Career Job: How to Not Be Pigeon-Holed | #CareerTips #DreamBig

First Career Job: Image is Train Tracks leading through opened sided tressle bridge

How to not be pigeon-holed in/by first career job. Insights fr former techie turned people skills coach Kate Nasser, The People Skills Coach™, Entrepreneur.

Toxic Workplace Gossip: Leadership Steps to Stop It | #LeadMorale

Toxic Workplace Gossip: Image is some employees gossiping about a sad employee

Toxic workplace gossip brings down morale & productivity. Leadership steps to eliminate this toxin. by Kate Nasser, The People Skills Coach™, Author of Leading Morale

People Leadership: 10 Things to Do Now to Lead Better Tomorrow | #LeadMorale

People Leadership: Image says Do the Right Thing

How are your people leadership skills? Here’s a list of essential things to do right now to be better leader tomorrow. From Kate Nasser, THe People Skills Coach™.

Bluntness Bombs for 6 Logical People Skills Reasons | #leadership #PeopleSkills

Bluntness: Image is sign saying "Logic Lane"

Leadership: When leading change, use great communication not bluntness. Being blunt bombs out for 6 logical reasons. Guidance fr The People Skills Coach™.

Lead Customer Service Morale: Overcome These Obstacles | #LeadMorale #CustServ

Lead Customer Service Morale: Image is a dial pointing to maximum morale

Overcome these obstacles to lead customer service morale. From customer experience maven Kate Nasser, The People Skills Coach™, author of Leading Morale | Leadership, Employee Engagement, Teamwork

Do You Seek Freedom or Actually Dominance Over Others? | #PeopleSkills

Do You Seek Freedom or Actually Dominance? Image is road saying No LImits.

Most people say they seek freedom yet their actions show they want dominance. Workplace teamwork trouble follows! Insights from Kate Nasser, The People Skills Coach™, Author of Leading Morale

Courageously Care for Teammates & Customers Everyday | #CX #CustServ

Courageously Care: Image is Martin Luther King Jr. quote What Are You Doing For Others

Courageously care this way for great service & teamwork – even on bad days. Insight fr Kate Nasser, The People Skills Coach™ Customer Service, Leading Morale.

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