Hot Topics and New Bits

Discover Transcendent Collaboration Beyond the Obvious | #PeopleSkills

Transcendent Collaboration: Image is Roald Dahl quote

Find the magic of transcendent collaboration with others by moving beyond these obstacles and the obvious. Insight fr Kate Nasser, The People Skills Coach™.

Human Interaction Crutches Starve vs. Buoy Our Success | #PeopleSkills

Human Interaction Crutches: Image is the rubber bottom of a crutch.

Many use human interaction crutches in tough moments. Long term these can grip your identity & derail your success. Examples and insight fr Kate Nasser The People Skills Coach™.

Incomplete Thinking: I Don’t Want to Bother the Leader With That

Risky Incomplete Thinking: Image is executive suite.

If you ever think, “I don’t want to bother the leader with that” stop & see this is risky incomplete thinking. Tips fr Kate Nasser, The People Skills Coach™.

Trustworthy Customer Service: Leaders & Teams, Step Up Not Aside | #CX

Trustworthy Customer Service: Image is clothes pin attached to a line.

For trustworthy customer service, leaders & teams must step up esp. in difficult moments. Customers want it easy. By Kate Nasser, The People Skills Coach™.

Presuming Fear Patronizes People | #PeopleSkills #Leadership

Presuming Fear: Image is Scrabble Tiles Spelling Fear

Presuming Fear: Presuming others are afraid patronizes them & show your weakness. Leadership & teamwork insights from Kate Nasser, The People Skills Coach™.

Leadership: Culture Blinds Great Opportunities | #Innovation

Culture Blinds: Image is a tunnel with sides blinded.

Culture blinds leaders & teams to great opportunities. PepsiCo example & what they missed. Kate Nasser, The People Skills Coach™. Leadership & Biz Innovation

Detail People: Do We Mislabel Them as Bystanders? | #PeopleSkills #Leadership

Detail People: Image is mummy wrapped people standing.

When you are passionate & trying to inspire and persuade others, do you mislabel detail people as bystanders? How to avoid this! By Kate Nasser, The People Skills Coach™.

Create Common Ground w/ These Essential Beliefs & Behaviors | #PeopleSkills

Essential Beliefs for Common Ground: Image is overlapping circles.

What essential beliefs make it easier to find common ground? It affects leadership & teamwork & collaboration. Info fr Kate Nasser The People Skills Coach™.

Service Leaders: Serving Well vs. Loving to Serve | #Leadership #Custserv

Service Leaders: Image is thought bubble w/ a brain.

Service leaders, loving to serve outpaces serving well. Here’s why. By Kate Nasser The People Skills Coach™ | Leadership, Teamwork, Customer Service, Morale

These Everyday Customer Service Actions Produce Consequential Results

Trivial Customer Service Actions: Image is gold faucet drip looking like pendant.

Excellent customer service isn’t single wows. It’s everyday customer service actions creating trusted brand & great results. Kate Nasser, The People Skills Coach™.

Gut Level Gratitude Defeats Insecurity | #PeopleSkills #Leadership

Gut Level Gratitude: Image is sign that says openness & connection.

Does insecurity stop you from accepting help, learning, & growing? Gut level gratitude is the fix. Here’s why from Kate Nasser, The People Skills Coach™ | Leadership | Career | Relationships | Emotional Intelligence

Leadership Emerges: Easy Steps to Find the Leader in You | #PeopleSkills

Leadership Emerges: Image is wire fence with a hole.

Your leadership emerges when you break your patterns! Easy steps to find the leader in you. By Kate Nasser, The People Skills Coach | Leadership Development | Growth | Career

Team Voice: Power to Build a Positive Teamwork Culture | #PeopleSkills

Team Voice: Image is team around counference table.

Team voice in addressing troubling interactions & behavior creates positive work culture and prevents bullying. Latest examples & insights from Kate Nasser, The People Skills Coach™.

Rocking New Year People Skills Wishes | #Leadership #PeopleSkills

New Year People Skills Wishes: Image is Happy New Year Picture.

Leadership & Teamwork: Are you rocking these new year people skills wishes into successful behaviors? Checklist fr Kate Nasser, The People Skills Coach™.

Exceptional Empowerment: Keep Your Expertise Involved | #Leadership

Exceptional Empowerment: Image is flying statues.

Leadership: For exceptional empowerment & results, let empowered employees know it’s OK to collaborate w/ leaders! Kate Nasser, The People Skills Coach™.

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