Hot Topics and New Bits

Lead These Positive Interactions to Lead Morale | #Leadership #PeopleSkills

Lead These Positive Interactions: Image is people in workplace with hands joined in middle of table.

Leading morale isn’t an abstract theory. Lead these positive interactions to lead morale. Tips from Kate Nasser, The People Skills Coach™, Author, Leading Morale.

Do Your Customer Service Employees See Their True Impact? | #CX #CustServ

Customer Service Employees Impact: Image is ripple on water.

Want high performance from your customer service employees? Show them the true impact they have on customers! Leading morale tips fr Kate Nasser The People Skills Coach™, Author of Leading Morale

Your People Skills Readiness Seizes Every Unforeseeable Opportunity | #PeopleSkills

People Skills Readiness: Image is person pulling back curtain to new roads

Your people skills readiness shows greatness in unforeseeable moments. You never know who has career and business opportunity for you! Insights by Kate Nasser, The People Skills Coach™

Hidden Obstacles to Leadership Clarity | #Teamwork #PeopleSkills

Leadership clarity: Image is positive team members interacting

Leadership clarity fuels high performing teams. So what stops leaders from being clear? Kate Nasser, The People Skills Coach™, Author of Leading Morale.

Customers Need to Trust We Will … | #CustServ National Customer Service Week

Customers Need to Trust: Image is the word trust spelled w/ building blocks.

We ask customers to do something hard — trust us. So remember customers need to trust we will do the following. By Kate Nasser, The People Skills Coach™ | Customer Service | Customer Experience | Leadership | Teamwork

Leadership: 5 Essentials to Team Building 21st Century Teams | #Teambuilding

Team Building: Flexibility is Image of Mesh Covering That Moves

As business changes so must teamwork. Here are 5 NEW team building essentials that start w/ new definition of team. View 5 min video fr Kate Nasser, The People Skills Coach™.

Leaders, Great Employee Attitude is Essential, Not Negotiable | #Leadership

Great employee attitude: Image is a coin saying traits of great attitude.

Leaders, a great employee attitude is essential not negotiable. Lead, inspire, & expect it. Don’t tolerate a bad attitude. Tips fr Kate Nasser, The People Skills Coach™

Respect Feelings & Views to Overcome Bias | #LeadMorale #PeopleSkillsChat

Respect Feelings: Image is pictoquote saying "People have a lot to say about lives they've never lived."

To overcome bias, respect feelings & views even when they are diff. from yours. Why & how fr Kate Nasser, The People Skills Coach™ & Author Leading Morale.

These Harmful Leading Morale Mistakes Are Easy to Fix | #Leadership

Harmful Leading Morale Mistakes: Image is the word Morale on a computer screen.

You can easily fix these harmful leading morale mistakes & you must or you kill morale. Kate Nasser, The People Skills Coach™, author of Leading Morale.

Key Leadership Transitions Great Leaders Champion | #PeopleSkills #LeadMorale

Key Leadership Transitions: Image is Gold Key w/ Word Leadership

Great leaders master & mentor these 7 key leadership transitions. Practical insights from Kate Nasser, The People Skills Coach™, author of Leading Morale.

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Cooperation: Why DO We Sweat the Small Stuff? #PeopleSkills #LeadMorale

Cooperation: This image is paper cutouts with hands joined.

As The People Skills Coach™, I often hear “why can’t people just get along?” The reason cooperation is so tough is quite simple & the simple solution quite clear. Read more …

Leadership People Skills Timing: Focus on These Key Moments | #PeopleSkills

Leadership People Skills Timing: Image is golden gears.

Focus on mastering these key moments in leadership people skills timing to lead people well. Insights fr Leading Morale author Kate Nasser, The People Skills Coach™

Leaders: Replace the No Whining Sign w/ This | #Leadership #PeopleSkills

Leaders & managers, instead of demeaning people w/ “stop whining”, lead this way for results. Leadership insights fr Kate Nasser, The People Skills Coach™.

Leaders & Teams, These Knee Jerk Reactions Boomerang on You | #PeopleSkills

Knee Jerk Reactions: Image is light bouncing back.

Avoid these knee jerk reactions that will hinder your leadership, teamwork, career & business success. Insights fr Kate Nasser, The People Skills Coach™.

Make Customers Smile w/ These Guaranteed Steps | #CX #CustServ

Make Customers Smile: Image is a woman w/ nice smile.

Do you want to make customers smile? If you mean more than entertain them, here are guaranteed steps to wow ’em. Kate Nasser The People Skills Coach™ #CX #CustomerService #CustServ #Sales

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