Hot Topics and New Bits

Key Responsibilities If We Want Conflict-Free Conversations | #PeopleSkills

Conflict-Free Conversations: Image is a glassy lake.

If we want conflict-free conversations we must live up to these key responsibilities when interacting with others. Tips fr Kate Nasser, The People Skills Coach™, Author of Leading Morale

New Leaders: Essential People Skills to Use on Day One | #Leadership

New Leaders & Managers: Image is 3d Red Arrow Swooping Up

New leaders and managers: You worked hard to get your leader or manager job! Now here are people skills behaviors you must use on day or learn quickly. Tips from The People Skills Coach™.

Rebuilding Trust: 3 Leadership & Teamwork Truths | #PeopleSkills

Rebuilding Trust: Image is statue of child hugging itself.

Rebuilding trust requires far more than repairing what you broke. Here are 3 key teamwork & leadership reminders fr The People Skills Coach™.

Valuable Leadership Trust: Leaders Are You Spending Yours Wisely?

Valuable Leadership Trust: Image is child walking on high rope bridge

Leaders, you know how to build trust but how do you spend valuable leadership trust you earn? Insights from Kate Nasser, The People Skills Coach™, Author of Leading Morale

Heartfelt Apology: How to Unequivocally Prepare | #PeopleSkills #LeadMorale

Heartfelt Apology: Image is the numbers 1 2 3

Here is simplest foolproof way to prepare a heartfelt apology. It’s 1, 2, 3 & 3 is the only one you need. Expertise fr Kate Nasser The People Skills Coach™

Team Leaders: Do You Stop Team Bullies? | #LeadMorale #EndBullying

Team Leaders Stop Bullies: Image is human made out of a paper clip collapsed between granite & marble.

Team leaders: Steps to stop team bullies even when there isn’t bully-free culture. Kate Nasser The People Skills Coach™ Author of Leading Morale |Leadership

Avoid These Defensive Replies to Feedback | #PeopleSkills #Leadership

Defensive Replies: Image is blue suited arm with red boxing glove at end on the hand.

Avoid these defensive replies to feedback to preserve other’s trust & professional respect of you. Success insights fr Kate Nasser, The People Skills Coach™ | Leadership, Leading Morale, Teamwork, Customer Service, Career

Inspirational Quotes: Live Optimism & Resilience not Pessimism | #LeadMorale

Inspirational Quotes: This image is a Pema Chodrin Quote

Leadership: Use inspirational quotes to lead morale & ask employees to offer their favorites. Kate Nasser, The People Skills Coach™ | Author, Leading Morale

Leading Generational Intersections: When Energy Meets Experience | #PeopleSkills

Leadership Generations Intersection: Image is intersecting circles.

Create intersection of generations vs. focusing on gaps. Tips on leading generational intersection fr Kate Nasser, The People Skills Coach™ | Teamwork

Lead These Positive Interactions to Lead Morale | #Leadership #PeopleSkills

Lead These Positive Interactions: Image is people in workplace with hands joined in middle of table.

Leading morale isn’t an abstract theory. Lead these positive interactions to lead morale. Tips from Kate Nasser, The People Skills Coach™, Author, Leading Morale.

Do Your Customer Service Employees See Their True Impact? | #CX #CustServ

Customer Service Employees Impact: Image is ripple on water.

Want high performance from your customer service employees? Show them the true impact they have on customers! Leading morale tips fr Kate Nasser The People Skills Coach™, Author of Leading Morale

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Your People Skills Readiness Seizes Every Unforeseeable Opportunity | #PeopleSkills

People Skills Readiness: Image is person pulling back curtain to new roads

Your people skills readiness shows greatness in unforeseeable moments. You never know who has career and business opportunity for you! Insights by Kate Nasser, The People Skills Coach™

Hidden Obstacles to Leadership Clarity | #Teamwork #PeopleSkills

Leadership clarity: Image is positive team members interacting

Leadership clarity fuels high performing teams. So what stops leaders from being clear? Kate Nasser, The People Skills Coach™, Author of Leading Morale.

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Customers Need to Trust We Will … | #CustServ National Customer Service Week

Customers Need to Trust: Image is the word trust spelled w/ building blocks.

We ask customers to do something hard — trust us. So remember customers need to trust we will do the following. By Kate Nasser, The People Skills Coach™ | Customer Service | Customer Experience | Leadership | Teamwork

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Leaders, Great Employee Attitude is Essential, Not Negotiable | #Leadership

Great employee attitude: Image is a coin saying traits of great attitude.

Leaders, a great employee attitude is essential not negotiable. Lead, inspire, & expect it. Don’t tolerate a bad attitude. Tips fr Kate Nasser, The People Skills Coach™

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