inspiration

How Foresight and Forethought Create Fortitude | #CareerTips

Foresight and Forethought: Image is a gooseneck desk lamp.

To have more fortitude & resilience for career ups & downs, use foresight and forethought! by Kate Nasser, The People Skills Coach™, Author Leading Morale.

Flexible Leadership: How to Be Flexible to Lead Employee Morale | #LeadMorale

Flexible Leadership: Image is flexible plastic straws.

Flexible leadership is key to leading high employee morale. Here’s how from Kate Nasser, The People Skills Coach™ Author, Leading Morale.

Acceptance Speeches: Use These Uncommon Gratitude Components #PeopleSkills

Acceptance Speeches: Image is a gold trophy.

For great acceptance speeches for awards etc, highlight your gratitude for these things. Kate Nasser The People Skills Coach™, Leading Morale

Disrespect People: When Are We Most Likely To? #PeopleSkills #Leadership

Disrespect People: Image is the word disrespect typed on a manual typewriter.

When are you most likely disrespect people? Disrespect ruins leadership, teamwork, morale. Insights fr Kate Nasser, The People Skills Coach™, Author, Leading Morale

Feelings: Don’t Tell Employees What to Feel | #LeadMorale #PeopleSkills #EX

Feelings: Image is the word feelings with a picture of an on / off switch beneath it.

Leaders & managers, coach behaviors but don’t tell employees what feelings to have! by Kate Nasser, The People Skills Coach™, Author of Leading Morale

These Leadership Questions Revive Team Commitment | #LeadMorale

Leadership Questions Team Commitment: Image is flower blooming among dead twigs.

These leadership questions revive team commitment & move you forward. 30 years of real-time experience from consultant Kate Nasser, The People Skills Coach™, Author, Leading Morale.

Overworking? Essential & Subconscious Reasons | #Career #SelfAwareness

Overworking: Image is shriveled glove with holes in the fingers resting on the arm of a weathered outdoor chair.

Are you overworking? Know why? List of essential & subconscious reasons from Kate Nasser, The People Skills Coach™, Author, Leading Morale

Excellence: The Challenge is Consistency Not Repetition #CX #Leadership

Excellence: Image is Good Better Best Excellence

Excellence in sales, service, leadership, & teamwork requires consistency not repetition. Here is the difference between the two and how to achieve one and avoid the risks of the other.

Daily Leadership Starter: Use for Consistency & Excellence | #Leadership

Daily Leadership Starter: Image is mug of coffee, paper, and pen.

For consistent leadership excellence use this daily leadership starter from Kate Nasser, The People Skills Coach™ Author, Leading Morale

Are You a Curious Risk-Taking Learner? | #Career #LifeLongLearning

Curious Risk-Taking Learner: Image is a bird on a post looking at a hinged ledge protruding out of the post. Image by Geoff Whalan via Flickr.

Do you find career opportunities because you are a curious risk-taking learner? Checklist from Kate Nasser, The People Skills Coach™

Leadership Role Models: Today’s Essential Overlooked Steps | #LeadMorale

Leadership Role Models: Image is a light cable plugged in.

Leadership role models – today’s essential yet overlooked steps. by Kate Nasser, The People Skills Coach™, Author, Leading Morale

Prevent Jealousy: See More Than People’s Highlight Reels | #PeopleSkills

Prevent Jealousy: Image is Steven Furtick quote "Don't compare your behind the scenes to someone's highlight reel."

Prevent jealousy by not comparing your daily life to someone’s highlight reel! ~Steven Furtick. Tips from Kate Nasser The People Skills Coach™, Author, Leading Morale

Workplace Honesty: Diplomacy Beats Political Correctness #PeopleSkills

Workplace Honesty: Image is green plant with bumps on it.

Workplace honesty is diplomatic not politically correct. Critical pts from Kate Nasser, The People Skills Coach™, Author Leading Morale

Outlook Output: How Exactly Attitude Matters #LeadMorale #Leadership

Outlook Output: Image is Open Dome w/ spokes coming out . Image by Martin Abegglen.

If you still doubt that your attitude & outlook matter, embrace the phrase ‘outlook output’. Why & how from Kate Nasser, The People Skills Coach™, Author, Leading Morale.

Great Contact Center Reps: The Secret to Saying No | #PeopleSkills #cctr

Great Call Center Reps: Image is sun shining on a sunflower.

Great contact center reps and agents spend most of their time saying yes and delivering resolutions to customers. However, sometimes they must say no. There is a secret set of steps for doing that well. Image by Frederic Gombert via Flickr Creative Commons License. Great Contact Center Reps Know How to Say No Most of […]

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