Leadership

Leadership Presence: JOIN #PeopleSkillsChat Jan. 20th 10amET

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People skills weekly global Twitter chat will explore leadership presence this SUN. Jan. 20th. Host: Kate Nasser, The People Skills Coach™. JOIN us & share your insights.

Customer Experience Leadership: What Customers Wish We’d Do | #CX

Customer Experience Leadership: Image is round band with the word hope on it.

As we explore customer experience leadership, it’s amazing how much we learn from asking the simple question, What do customers wish we would do? The answers to this question ensure that our customer experience leadership focuses on what truly matters to customers. So let’s look at those answers! Image by Michael W. May via Flickr […]

Twelve New Year People Skills Reminders to Succeed | #PeopleSkills

New Year People Skills Reminders: Image is hand with string tied around finger.

New year people skills reminders that will remove obstacles from your life / career & open opportunities. Kate Nasser, The People Skills Coach™ | Leadership, Lead Morale, Teamwork, Employee Engagement, Relationships.

People Skills Reflections on Leadership Teamwork & Morale | #LeadMorale

People Skills Reflection: Image is a sunset.

Kate Nasser The People Skills Coach™ shares 3 year-end people skills reflections on leadership teamwork & morale. Simple read will change your new year.

Reach Out to Transform Customer Experience in IT | #CIOs #CFOs #CX

Transform Customer Experience; Image is hands over a keyboard.

Information technology (IT) teams can transform customer experience w/ these steps even w/ high demand. Insights from IT customer service coach Kate Nasser.

Valuable Conversation Delivers These Benefits to Lead Morale | #PeopleSkills

Valuable Conversation: Image is speech bubbles.

Leaders, valuable conversation delivers these benefits to leadership, teamwork, operational performance, & leading morale. By Kate Nasser, The People Skills Coach™. Don’t squash conversation. Encourage it!

Assertiveness Benefits Everyone No Guessing Required! | #PeopleSkills

Assertiveness Benefits: Image is quote about facing up to your strength.

Assertiveness benefits everyone by creating clarity & generous responsibility. It isn’t just setting limits. Insight fr Kate Nasser, The People Skills Coach™. | Leadership, Lead Morale, Teamwork, Customer Service, Sales

Leadership Gratitude: Give Employees These Heartfelt Thanks | #LeadMorale

Leadership Gratitude: Image is pictoquote about gratitude.

Leaders, show your leadership gratitude w/ *these heartfelt thanks to employees. Insight fr Kate Nasser The People Skills Coach™ & Author of Leading Morale.

Leadership Steps to Reduce Jealousy & Increase Performance | #PeopleSkills

Reduce Jealousy: Image is one employee look mistrustful of another.

Leadership: Do you know how to reduce jealousy & increase performance? Here’s a roadmap from Kate Nasser, The People Skills Coach™, Author of Leading Morale

Business Empathy: Overcome These Blocks to Succeed | #PeopleSkills #Leadership

Business Empathy: Image is cinder blocks arranged in pattern with openings for change.

How’s your business empathy? Are these blocks stopping your empathy & success at work? By Kate Nasser The People Skills Coach™ | Leadership Morale Sales

This Leadership Promotion Strategy Creates Perennial Problem

Leadership Promotion Strategy: Image is 3 different arrows and the word success.

Has your leadership promotion strategy created trouble? Insight from Kate Nasser, The People Skills Coach™. on how to prevent this one big classic mistake

Lead Morale Global Chat: New Venue – Yes or No?

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Lead Morale Global Chat on Twitter is seeking a new venue. Found/host Kate Nasser The People Skills Coach™ and author of Leading Morale, asks what venue is right for this powerful topic?

Fears & Needs That Keep Bullying Alive Even Today | #PeopleSkills

What Keeps Bullying Alive: Image is stormy waves.

Despite great strides to end bullying, these fears & needs keep bullying alive. Leadership insights from Kate Nasser, The People Skills Coach™ & Author of Leading Morale.

Customer Service Morale: 5 Key Leadership Steps | #CustServ #NCSW18

Customer Service Morale: Image is loudspeaker w/ words dignity & respect.

Leaders, managers, and team leaders, lead customer service morale w/ these 5 steps from Kate Nasser, The People Skills Coach, author of new book, Leading Morale. Happy National Customer Service Week!

Leading Brilliance: JOIN #LeadMoraleChat Sept. 27th 8pmET

Lead Morale Global Chat: Image is #LeadMorale Chat Logo.

Join lead morale global chat Thurs. Sept 27th 8pmET to explore leading brilliance hosted by Kate Nasser, The People Skills Coach™. || Leadership & Teamwork

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