Leadership

Listening Epiphany: Discover Your Future | #PeopleSkills #LeadMorale #CustServ

Listening Epiphany: Image is fingers laced around light bulb.

When you want to stop listening, wait & listen for the next listening epiphany. Power of listening from Kate Nasser, The People Skills Coach™, Author of Leading Morale

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Bullied Enthusiasm: When Does Heartfelt Enthusiasm Become Bullying? | #PeopleSkills

Bullied Enthusiasm: Image is a light burst.

Bullied enthusiasm: Don’t let your heartfelt enthusiasm turn into bullying. Work & life examples from Kate Nasser, The People Skills Coach™ on leadership, leading morale, teamwork, employee experience, and career success.

What Happened Before Awakens Your Empathy Now | #PeopleSkills #LeadMorale #CX

What Happened Before: Image is two people in the distance on a sandy beach.

If you want to awaken your empathy for others, find out what happened before in order to help them now. Kate Nasser The People Skills Coach™.

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These Virtual People Skills Dissolve Distance | #PeopleSkills #Leadership

Virtual People Skills: Image is two nautical ropes linked together in the center

Working from home & video conferencing, use these virtual people skills to close distance between everyone. Kate Nasser The People Skills Coach™

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Rediscover Respect The Hugely Underused Emotion | #LeadMorale

Rediscover Respect: Image is word respect written on concrete

Rediscover respect to unleash your true potential in leading morale, serving customers, & relationships. Kate Nasser The People Skills Coach™

Identify Potential in Others: JOIN Global #PeopleSkillsChat SUN. Oct 18th 10am EDT

Hope Trust Resilience: Image is People Skills Chat Logo.

How to identify potential in others is our Twitter global #PeopleSkillsChat focus SUN Oct. 18th at 10am EDT w/ host Kate Nasser, The People Skills Coach™, Author of Leading Morale.

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The Excuse Meter: Yikes! Stop Before You Reach the Top | #PeopleSkills

Excuse Meter: Image is sign saying Don't make excuses make good.

Stop before you get to the top of the excuse meter to preserve trust & professional relationships! Kate Nasser, The People Skills Coach™, Author of Leading Morale.

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People Skills Civility & Empathy – Power Up This Duo | #CustServ #Leadership

People Skills Civility & Empathy Duo: Image is two red flowers.

National Customer Service Week: Power up people skills civility & empathy for excellence. Kate Nasser The People Skills Coach™, Author, Leading Morale

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Emotionally Unintelligent Bluntness: Are You Trapped? | #PeopleSkills

Emotionally Unintelligent Bluntness: Image are two blockheads.

The truth about emotionally unintelligent bluntness & those who cling to it. Insight from Kate Nasser The People Skills Coach™ | Author of Leading Morale

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Essential Decision Making Emotions: Are You Using These? | #Leadership

Decision Making Emotions: Image is brain w/ heart shape embedded in it.

Some leadership training says to eliminate all emotion from decision making. WRONG. Use these decision making emotions and trash the rest. Kate Nasser, The People Skills Coach™, Author of Leading Morale.

Powerful Relationship Lessons: Best Nurses Teach Us These | #CustServ #PeopleSkills

Powerful Relationship Lessons: Image is a seedling tree being planted

Great nurses teach us the following powerful relationship lessons. Use these lessons in business! Insight fr Kate Nasser, The Poeple Skills Coach™, Author of Leading Morale.

Changing Direction is Not Lack of Direction | #Leadership #Career

Changing direction: Image is humanoid w/ 5 arrows diverging.

Success depends on agility yet changing direction is often seen as indecisive & lacking goals/direction. Tips to embrace change fr The People Skills Coach™.

Misguided Leadership Belief: Force Struggle to Change People | #LeadMorale

Misguided Leadership Belief: Image is an onion w/ an orange peel attached in the shape of a heart.

Change misguided leadership belief of forcing struggle to change people w/ these guidelines fr Kate Nasser, The People Skills Coach™ Author Leading Morale.

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Tough Leadership Moments: Are You Really Ready for These? | #LeadMorale

Tough Leadership Moments: Image is tall pillar with many spokes coming out.

Many leaders never prepare for these tough leadership moments. Yet self-development can help you be ready. Insights fr Kate Nasser, The People Skills Coach™, Author of Leading Morale.

Why Do Teams Rally in Crisis & Fall Apart Later? | #Leadership #Teamwork

Teams Rally in Crisis: Image is two puzzles pieces not quite together

Why teams rally w/ great teamwork in a crisis & then teamwork disintegrates. Kate Nasser, The People Skills Coach™, Author of Leading Morale. | Leadership

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