National Customer Service Week: Power up people skills civility & empathy for excellence. Kate Nasser The People Skills Coach™, Author, Leading Morale
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Leadership
The truth about emotionally unintelligent bluntness & those who cling to it. Insight from Kate Nasser The People Skills Coach™ | Author of Leading Morale
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Some leadership training says to eliminate all emotion from decision making. WRONG. Use these decision making emotions and trash the rest. Kate Nasser, The People Skills Coach™, Author of Leading Morale.
Great nurses teach us the following powerful relationship lessons. Use these lessons in business! Insight fr Kate Nasser, The Poeple Skills Coach™, Author of Leading Morale.
Success depends on agility yet changing direction is often seen as indecisive & lacking goals/direction. Tips to embrace change fr The People Skills Coach™.
Change misguided leadership belief of forcing struggle to change people w/ these guidelines fr Kate Nasser, The People Skills Coach™ Author Leading Morale.
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Many leaders never prepare for these tough leadership moments. Yet self-development can help you be ready. Insights fr Kate Nasser, The People Skills Coach™, Author of Leading Morale.
Why teams rally w/ great teamwork in a crisis & then teamwork disintegrates. Kate Nasser, The People Skills Coach™, Author of Leading Morale. | Leadership
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Why employees defend former abusive leaders who are no longer w/ the company. Insights fr Kate Nasser, The People Skills Coach™, Author, Leading Morale.
To undo customer and employee anger & upset, find their powerless feelings & empower them. Kate Nasser, The People Skills Coach™, Author of Leading Morale.
Communcating differently after a conflict paves the future. Essential changes for success fr Kate Nasser, The People Skills Coach™, Author Leading Morale.
How to reduce work from home stress & burnout is Twitter global #PeopleSkillsChat topic June 21st 10am EDT. Join host Kate Nasser, The People Skills Coach™ & worldwide community to explore this topic. | Leadership
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Addressing racism is critical. Please join Kate Nasser, The People Skills Coach™ in global Twitter #PeopleSkillsChat SUN. June 14th 10am ET. | Leadership
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Do you know how to give trust-building feedback vs. dumping on others? Join Kate Nasser, The People Skills Coach™, Author, Leading Morale, in global #PeopleSkillsChat SUN. June 7th 10am EDT. Leadership, Teamwork, Employee Experience
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If you struggle w/ giving unconditional courageous apologies, learn how they define you & build great future. Insight fr Kate Nasser, The People Skills Coach™, Author of Leading Morale