People Skills

Sustaining Customers: Do Your Employees Think It’s Too Much Trouble? #CX

Sustaining Customers by Adapting to Them: Image is heart shaped cookie cutters of different sizes stacked one inside the others.

Leaders, Do your employees think it’s too much trouble to sustain customers? Look for these actions. Kate Nasser, The People Skills Coach™ Author, Leading Morale

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Leadership Strength: 6 Reasons Leaders Are Harsh vs. Strong #LeadMorale

Leadership Strength: Image looks like crater w/ blue sky in center.

Leaders, How well do you show leadership strength w/o being harsh? Don’t get stuck in the myths of toughness. Insights fr The People Skills Coach™, Author, Leading Morale.

Managers, Would You Act Differently If You Were Leaders? | #Management #Morale

Act Differently: Image is reflection of earth.

Managers, would you do & act differently if you were leaders? Change tips fr Kate Nasser, The People Skills Coach™, Author, Leading Morale

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Workplace Civility: Reasons Leaders & Teams Still Resist | #Leadership

Workplace Civility: Image is the word civility.

Why do leaders, managers, & teammates still resist workplace civility? Reasons why from Kate Nasser The People Skills Coach™, Author, Leading Morale

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Replace These Unempathetic Leadership & Teamwork Replies | #Empathy

Unempathetic Leadership & Teamwork Replies: Image is concrete bells chained together.

Replace these unempathetic leadership & teamwork replies w/ these alternative responses for better morale & performance. Kate Nasser, The People Skills Coach™ & Author, Leading Morale.

Leadership Growth: Educate People Don’t Belittle Them #LeadershipDevelopment

Leadership Growth: Educate me don't belittle me.

You show leadership growth when you abandon old ways & educate those you lead vs. belittling them. Here’s how. Kate Nasser, Author, Leading Morale

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Toxic Manipulative Communication: Avoid These Traps #PeopleSkills #LeadMorale

Toxic Manipulative Communication: Image is twisted rope wound round and round.

Learn to spot manipulative communication & change course quickly to prevent scars & sustain trust. Kate Nasser The People Skills Coach™, Author of Leading Morale

Empathetic Chatbots: Can Leaders & Doctors Be As Empathetic? | #Leadership

Empathetic Chatbots: Image is 3 faces on a meter with an arrow pointing at smiling face

Empathetic chatbots score higher on empathy than doctors & leaders. Why & how doctors can change this. Kate Nasser, The People Skills Coach™, Author, Leading Morale

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Successful People Skills: How to Deal With People You Don’t Like | #Workplace

Successful People Skills: Image is diverse people with different looks on their faces.

Here are successful people skills that help you deal w/ those you dislike & find annoying. Insights fr Kate Nasser, The People Skills Coach™, Author, Leading Morale

Discover Employee Talents: How Great Leaders Do It | #LeadershipCoaching

Discover Employee Talents: Image is diverse colored stones.

How great leaders discover employee talents by Kate Nasser, The People Skills Coach™, Author, Leading Morale. |Employee Engagement Leadership

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Self-Esteem: Why It’s Career Rocket Fuel! #CareerTips #Leadership

Self-Esteem: Image is green bowl saying Big Bowl of Self Esteem

Develop your self-esteem. Here are the reasons why it’s career rocket fuel. by Kate Nasser, The People Skills Coach™, Author Leading Morale.

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Disrespect Diversity: How You Unknowingly Show It #PeopleSkills

Disrespect Diversity: Image is under sea feather stars.

How you unknowingly show you disrespect diversity & how to fix it. by Kate Nasser, The People Skills Coach™, Author Leading Morale.

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Team Leaders: Do You Stop Team Bullies? | #LeadMorale #EndBullying

Team Leaders Stop Bullies: Image is human made out of a paper clip collapsed between granite & marble.

Team leaders: Steps to stop team bullies even when there isn’t bully-free culture. Kate Nasser The People Skills Coach™ Author of Leading Morale |Leadership

Essential Trust Lesson: Leaders, Coach Employees w/ This Scenario | #Leadership

Essential Trust Imitation: Image is someone imitation a statue

Leadership: Essential Trust Lesson – Coach Employees Using This Scenario! Kate Nasser, The People Skills Coach™ & Author, Leading Morale

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Leaders, Objectivity vs. Detached Coldness | #Leadership #PeopleSkills #CX

Objectivity vs. Detached Coldness

Do you think of objectivity as being truly detached? Be careful says Kate Nasser, The People Skills Coach™! Being truly detached doesn’t make your insight and advice objective. It makes you out-of-touch and your advice infected w/ holes & bias. To be objective you must first see the whole truth & that means connection.

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