People Skills

Horrible Customer Experience & Patient Experience: Constant Causes | #CX

Horrible Customer Experience & Patient Experience. Image is hands tied at wrist.

Persistent causes of horrible customer experience & patient experience & how to address them. Kate Nasser, The People Skills Coach™ | CX

Comments Off

Workplace Disharmony vs. Diversity of Thought | #LeadershipDevelopment

Know the Difference Between Disharmony & Healthy Disagreement

Some leaders see all diversity of thought as workplace disharmony. Others see all peace & harmony as impending failure. There is no need to confuse workplace disharmony and diversity of thought. Here are the key distinctions and success is within your grasp.

Service Purpose: Leaders, Review & Renew w/ Your Teams | #Leadership #LeadMorale

Service Purpose Review & Renew: Image is pair of feet w/ boots on.

Leaders, review & renew your service purpose w/ your teams. Why/how from Kate Nasser, The People Skills Coach™, Author of Leading Morale

Be Treated Respectfully: How to Set Limits w/ Pushy People | #PeopleSkills

Be Treated Respectfully: Image is hand up in front of the sun.

Key ways to respond to disrespect with calm confidence. Simple effective responses from The People Skills Coach™, Author, Leading Morale

Team Synergy: How to Contribute Talents w/o Showing Off #Teamwork

Team Synergy: Image is a sign with the word synergy held by a hand.

Team Synergy: How to Share Your Talents Without Showing Off. Tangible tips from Kate Nasser, The People Skills Coach™ Author, Leading Morale

Comments Off

These Moderating People Skills Reduce Fear & Keep Us Balanced | #PeopleSkills

Moderating People Skills: Image is a level.

These specific moderating people skills reduce mistrust / fear & sustain you at work. Tips fr Kate Nasser, The People Skills Coach™, Author Leading Morale

Comments Off

Team Dynamics: 5 Extremes That Harm Teamwork #PeopleSkills #Leadership

Team Dynamics: Image is stormy waters on rocks.

For great team dynamics, eliminate these 5 extremes that harm interaction & results. New insight from The People Skills Coach™ for leadership & teamwork.

Comments Off

Team Failure: How to Keep Morale High & Relationships Tight #LeadMorale

Team Failure: Image is matchsticks w/ tops burned.

How to keep morale high & relationships positive amid team failure. Kate Nasser, The People Skills Coach™ Author, Leading Morale

People Skills Success Radar: Discover Your Empathy | #LeadershipDevelopment

People Skills Success Discover Your Empathy: Image is a humanoid w/ binoculars

People skills success: Nine hidden places to discover your empathy for leadership, employee engagement etc. Kate Nasser, The People Skills Coach™

Spontaneous Conversations Open Your Future | #PeopleSkills #Inspiration

Spontaneous Conversations: Image is bright lights in start pattern.

Unplanned interactions & spontaneous conversations open your future in these unforeseen ways, List from Kate Nasser, The People Skills Coach™ | Leadership, Teamwork, Career, Leading Morale, Customer Service, Sales

People Skills Blunders: When Ego Sinks You! | #PeopleSkills #CX

People Skills Blunders: Image is bicycle slid off road.

Your people skills blunders w/ others happen when your ego trips and sinks you. Real life examples from Kate Nasser, The People Skills Coach™

Comments Off

People Skills: Responding to Disrespect With Dignity | #PeopleSkills

People Skills Dignity: Image is a sign saying "Means should correspond to the dignity of the end."

When you must interact amid disrespect, how can you respond w/ dignity? 7 key insights fr The People Skills Coach™. | Leadership | Morale | Career

Highly Effective Leadership Questions: Open-Ended vs. Closed-Ended

Highly Effective Leadership Questions: Image consists of pieces of a plain beige crossword puzzle.

Leaders, learn this simple rule for highly effective leadership questions from Kate Nasser, The People Skills Coach™ Author, Leading Morale

Comments Off

Win Arguments: How to Prevail Without Making Enemies #PeopleSkills

Win Arguments: Image is to vines connected with one ahead of the other.

How to win arguments w/o making enemies. Steps from Kate Nasser, The People Skills Coach™, Author, Leading Morale | Communication Leadership

Comments Off

People Truths to Increase Business Success | #PeopleSkills

Increase Success: Image is mirrored tiles on building reflecting the blue sky.

Focus on these people truths to increase business success. by Kate Nasser The People Skills Coach™ Author, Leading Morale | Leadership, Teamwork

« Newer Posts - Older Posts »