Sales

Human Connection for Success: Be Memorable Not Just Noticed | #PeopleSkills

Human Connection: Image is a poppy flower.

The human connection for success doesn’t come from just being noticed. You must be memorable. Insights from Kate Nasser, The People Skills Coach™.

People Skills Connection: Use Names Not Ma’am Sir | #PeopleSkills

People Skills Connection: Image is name tags.

Powerful people skills connection starts w/ using names vs. sir/ma’am. Insight fr Kate Nasser, The People Skills Coach™. Leadership, Sales, Customer Service

Stay Positive w/ These Positive People Skills Beliefs | #CustServ #CX

Positive People Skills Beliefs: Image is gold and red stars on green hatched background.

Say these positive people skills beliefs to yourself daily to deliver consistently great customer service. By Kate Nasser, The People Skills Coach™ | #CX #Video

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The Challenge of Excellence is Consistency Not Repetition | #CustServ #CX

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Excellence in sales, service, leadership requires consistency not repetition. Here is the difference between the two and how to achieve one and avoid the risks of the other. Share your insights in the comments section for others to learn.

Accountability Legacy: People Skills Benefits Revealed | #PeopleSkills

Accountability Legacy: Image is network of connections.

Accountability legacy: It’s not boring & burdensome. It gives you these 7 advantages in business & life. Experience fr The People Skills Coach™.

We Prefer New Customers But Thanks Anyway for Your Loyalty | #custserv

Prefer New Customers: Image is a blue fork in shadow.

Business leaders: Are you unwittingly telling your loyal customers that you prefer new customers? Don’t make this mistake. Tips fr Kate Nasser, The People Skills Coach™.

Human Touch: Reasons It’s Still Key to Customer Experience | #CX

Human Touch: Image is fingers making a heart shape above a keyboard.

With so much automation, why is the human touch still so key for great customer service and customer experience? Insightful list of reasons fr Kate Nasser The People Skills Coach™.

Business Career People Skills: JOIN #PeopleSkills Global Chat Jan. 22

Positive People Skills Choices: Image is people skills logo.

JOIN People Skills global Twitter chat SUN. Jan. 22nd to explore business career people skills w/ The People Skills Coach™ & global community at 10amET/3pmGMT. Use hashtag: #PeopleSkills

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Reawaken People Skills: JOIN #Peopleskills Chat March 20th

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As we awaken to the energy of spring, we can also reawaken people skills. JOIN People Skills global Twitter chat 10amEDT. Host: Kate Nasser, The People Skills Coach™.

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Listening Excellence: Are You Historian, Eye Witness, Participant?

Listening Excellence: Image is Man w/ Record Album w/ ears in the middle.

Outstanding leadership, teamwork, and customer service require listening excellence. How does your attitude affect it? Insight fr The People Skills Coach™.

Conquer Listening Barriers: Unstick from Keywords | #peopleskills

Conquer Listening Barriers: Image is a head blindfolded w/ book attached.

Conquer listening barriers, esp, the hidden barrier of getting stuck on keywords. 3 steps fr The People Skills Coach™. | Leadership, Customer Service, Teamwork.

How to Improve Customer Experience Quickly |#cx #custserv

Customer Experience Quick Improvements: Image is light shaped curve.

Want to improve the customer experience quickly? Here are 5 ways from Kate Nasser, The People Skills Coach™, guru of irresistible customer experience.

People Skills Image: Are You Open-Minded or Contrary? #peopleskills

People Skills Image: Image is picture of question marks.

Do your questions give you a great people skills image? Or do they make you seem argumentative & always contrary? Checklist fr The People Skills Coach™.

Irresistible Customer Experience Loyalty – DOs & Don’ts Part II #cx

Irresistible Customer Experience Loyalty: Image is a Magnet drawing things inward.

Irresistible customer experience loyalty comes from consistency of caring not rigid procedures. DOs & Don’ts fr The People Skills Coach™. | Leadership Teamwork Customer Service!

Giant Communication Blunder & One Easy Fix | #peopleskills

Giant Communication Blunder: Image is brick wall w/ a one way sign on it.

Your interaction impacts your success. Here’s one common giant communication blunder & an easy fix fr The People Skills Coach™.

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