Sales

Rediscover Respect The Hugely Underused Emotion | #LeadMorale

Rediscover Respect: Image is word respect written on concrete

Rediscover respect to unleash your true potential in leading morale, serving customers, & relationships. Kate Nasser The People Skills Coach™

Prevent Conversation Derailment: JOIN Global #PeopleSkillsChat Oct. 11th 10amEDT

Developing People Skills: Image is People Skills Global Chat Logo

Prevent conversation derailment is Twitter global #PeopleSkillsChat topic Sunday Oct. 11th 10am EDT. JOIN host Kate Nasser, The People Skills Coach™ to share your experience and perspective.

People Skills Civility & Empathy – Power Up This Duo | #CustServ #Leadership

People Skills Civility & Empathy Duo: Image is two red flowers.

National Customer Service Week: Power up people skills civility & empathy for excellence. Kate Nasser The People Skills Coach™, Author, Leading Morale

Customer Experience Strategy: Do You Conquer or Collaborate? | #Leadership #CX

Customer Experience Strategy: Image is vector drawing of straight and circular images.

Customer Experience Strategy Leaders: Your words need to say collaborate with customers not conquer them. Examples fr Kate Nasser, The People Skills Coach™ | #CX Leadership Teamwork Collaboration

Professional People Skills Secret: Use Thick Skin & Warm Heart | #PeopleSkills

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Professional people skills secret that gives you long-term long-lasting success. The inside scoop from Kate Nasser, The People Skills Coach™, Author of Leading Morale.

Human Connection for Success: Be Memorable Not Just Noticed | #PeopleSkills

Human Connection: Image is a poppy flower.

The human connection for success doesn’t come from just being noticed. You must be memorable. Insights from Kate Nasser, The People Skills Coach™.

People Skills Connection: Use Names Not Ma’am Sir | #PeopleSkills

People Skills Connection: Image is name tags.

Powerful people skills connection starts w/ using names vs. sir/ma’am. Insight fr Kate Nasser, The People Skills Coach™. Leadership, Sales, Customer Service

Stay Positive w/ These Positive People Skills Beliefs | #CustServ #CX

Positive People Skills Beliefs: Image is gold and red stars on green hatched background.

Say these positive people skills beliefs to yourself daily to deliver consistently great customer service. By Kate Nasser, The People Skills Coach™ | #CX #Video

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The Challenge of Excellence is Consistency Not Repetition | #CustServ #CX

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Excellence in sales, service, leadership requires consistency not repetition. Here is the difference between the two and how to achieve one and avoid the risks of the other. Share your insights in the comments section for others to learn.

Accountability Legacy: People Skills Benefits Revealed | #PeopleSkills

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Accountability legacy: It’s not boring & burdensome. It gives you these 7 advantages in business & life. Experience fr The People Skills Coach™.

We Prefer New Customers But Thanks Anyway for Your Loyalty | #custserv

Prefer New Customers: Image is a blue fork in shadow.

Business leaders: Are you unwittingly telling your loyal customers that you prefer new customers? Don’t make this mistake. Tips fr Kate Nasser, The People Skills Coach™.

Human Touch: Reasons It’s Still Key to Customer Experience | #CX

Human Touch: Image is fingers making a heart shape above a keyboard.

With so much automation, why is the human touch still so key for great customer service and customer experience? Insightful list of reasons fr Kate Nasser The People Skills Coach™.

Business Career People Skills: JOIN #PeopleSkills Global Chat Jan. 22

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JOIN People Skills global Twitter chat SUN. Jan. 22nd to explore business career people skills w/ The People Skills Coach™ & global community at 10amET/3pmGMT. Use hashtag: #PeopleSkills

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Reawaken People Skills: JOIN #Peopleskills Chat March 20th

Putting People Down: Image is people skills logo.

As we awaken to the energy of spring, we can also reawaken people skills. JOIN People Skills global Twitter chat 10amEDT. Host: Kate Nasser, The People Skills Coach™.

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Listening Excellence: Are You Historian, Eye Witness, Participant?

Listening Excellence: Image is Man w/ Record Album w/ ears in the middle.

Outstanding leadership, teamwork, and customer service require listening excellence. How does your attitude affect it? Insight fr The People Skills Coach™.

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