To undo customer and employee anger & upset, find their powerless feelings & empower them. Kate Nasser, The People Skills Coach™, Author of Leading Morale.
Soft Skills
Pick up on these customer cues & adapt to customer needs to deliver A+ customer service & customer experience. Here’s how from Kate Nasser, The People Skills Coach™, Author of Leading Morale.
What makes handling significant changes tough & how can we all do it better together? JOIN Twitter global #PeopleSkillsChat Sun. June 28th 10am EDT w/ host Kate Nasser, The People Skills Coach™
Communcating differently after a conflict paves the future. Essential changes for success fr Kate Nasser, The People Skills Coach™, Author Leading Morale.
How to reduce work from home stress & burnout is Twitter global #PeopleSkillsChat topic June 21st 10am EDT. Join host Kate Nasser, The People Skills Coach™ & worldwide community to explore this topic. | Leadership
When are you most likely disrespect people? Disrespect ruins leadership, teamwork, morale. Insights fr Kate Nasser, The People Skills Coach™, Author, Leading Morale
Addressing racism is critical. Please join Kate Nasser, The People Skills Coach™ in global Twitter #PeopleSkillsChat SUN. June 14th 10am ET. | Leadership
Customer Experience Strategy Leaders: Your words need to say collaborate with customers not conquer them. Examples fr Kate Nasser, The People Skills Coach™ | #CX Leadership Teamwork Collaboration
Do you know how to give trust-building feedback vs. dumping on others? Join Kate Nasser, The People Skills Coach™, Author, Leading Morale, in global #PeopleSkillsChat SUN. June 7th 10am EDT. Leadership, Teamwork, Employee Experience
If you struggle w/ giving unconditional courageous apologies, learn how they define you & build great future. Insight fr Kate Nasser, The People Skills Coach™, Author of Leading Morale
Join Kate Nasser, The People Skills Coach™, Author, Leading MOrale in Twitter #PeopleSkillsChat 10am ET to explore the leadership mistakes employees most dislike and even resent.
On this Memorial Day weekend in USA global Twitter #PeopleSkillsChat explores Generous Sacrifice. JOIN Kate Nasser, The People Skills Coach™ & share your insights. Sunday May 24th 10am EDT.
Replace these unempathetic leadership & teamwork replies w/ these alternative responses for better morale & performance. Kate Nasser, The People Skills Coach™ & Author, Leading Morale.
Join Twitter weekly global #PeopleSkillsChat Sun. May 17 at 10am ET w/ host Kate Nasser, The People Skills Coach™ to explore respect connection & re-connection after disputes.
Professional people skills secret that gives you long-term long-lasting success. The inside scoop from Kate Nasser, The People Skills Coach™, Author of Leading Morale.