Soft Skills

Replace These Unempathetic Leadership & Teamwork Replies | #Empathy

Unempathetic Leadership & Teamwork Replies: Image is concrete bells chained together.

Replace these unempathetic leadership & teamwork replies w/ these alternative responses for better morale & performance. Kate Nasser, The People Skills Coach™ & Author, Leading Morale.

Toxic Manipulative Communication: Avoid These Traps #PeopleSkills #LeadMorale

Toxic Manipulative Communication: Image is twisted rope wound round and round.

Learn to spot manipulative communication & change course quickly to prevent scars & sustain trust. Kate Nasser The People Skills Coach™, Author of Leading Morale

Empathetic Chatbots: Can Leaders & Doctors Be As Empathetic? | #Leadership

Empathetic Chatbots: Image is 3 faces on a meter with an arrow pointing at smiling face

Empathetic chatbots score higher on empathy than doctors & leaders. Why & how doctors can change this. Kate Nasser, The People Skills Coach™, Author, Leading Morale

Successful People Skills: How to Deal With People You Don’t Like | #Workplace

Successful People Skills: Image is diverse people with different looks on their faces.

Here are successful people skills that help you deal w/ those you dislike & find annoying. Insights fr Kate Nasser, The People Skills Coach™, Author, Leading Morale

Discover Employee Talents: How Great Leaders Do It | #LeadershipCoaching

Discover Employee Talents: Image is diverse colored stones.

How great leaders discover employee talents by Kate Nasser, The People Skills Coach™, Author, Leading Morale. |Employee Engagement Leadership

Self-Esteem: Why It’s Career Rocket Fuel! #CareerTips #Leadership

Self-Esteem: Image is green bowl saying Big Bowl of Self Esteem

Develop your self-esteem. Here are the reasons why it’s career rocket fuel. by Kate Nasser, The People Skills Coach™, Author Leading Morale.

Disrespect Diversity: How You Unknowingly Show It #PeopleSkills

Disrespect Diversity: Image is under sea feather stars.

How you unknowingly show you disrespect diversity & how to fix it. by Kate Nasser, The People Skills Coach™, Author Leading Morale.

Team Leaders: Do You Stop Team Bullies? | #LeadMorale #EndBullying

Team Leaders Stop Bullies: Image is human made out of a paper clip collapsed between granite & marble.

Team leaders: Steps to stop team bullies even when there isn’t bully-free culture. Kate Nasser The People Skills Coach™ Author of Leading Morale |Leadership

Essential Trust Lesson: Leaders, Coach Employees w/ This Scenario | #Leadership

Essential Trust Imitation: Image is someone imitation a statue

Leadership: Essential Trust Lesson – Coach Employees Using This Scenario! Kate Nasser, The People Skills Coach™ & Author, Leading Morale

Leaders, Objectivity vs. Detached Coldness | #Leadership #PeopleSkills #CX

Objectivity vs. Detached Coldness

Do you think of objectivity as being truly detached? Be careful says Kate Nasser, The People Skills Coach™! Being truly detached doesn’t make your insight and advice objective. It makes you out-of-touch and your advice infected w/ holes & bias. To be objective you must first see the whole truth & that means connection.

Change These Business Words & Phrases for Better Results | #Inclusion #LeadMorale

Change Biased Business Words: Image is paper cones of different colors.

New Year: Replace these business words w/ these inclusive ones for better results. Kate Nasser, The People Skills Coach™ Author Leading Morale

Huge Business Success & Employee Morale: Opposites or Essential Partners?

Huge Business Success: Image is light bulb w/ tree inside.
Do you see employee morale & huge business success as either/or choice e.g. Amazon? Actually they’re essential partners. Tips fr The People Skills Coach™.

Hotel Customer Experience: Are Your Employees Problem Solvers? | #CX

Hotel Customer Experience: Image is front desk of a hotel

Hotel leaders, are your employees problem solvers? Do they deliver the very best hotel customer experience? Regardless of what type of hotel you run, your customers expect your hotel employees to solve their problems — all the time. You may be thinking that they can’t do it every single time. OK that makes sense. Yet […]

Networking People Skills: Essential Steps to Networking Without Pressuring

Networking People Skills: Image is meeting of people.

Use these networking people skills to ensure you encourage others toward what you want not pressure them. Kate Nasser The People Skills Coach™, Author, Leading Morale

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Communicating Clearly: Human Reasons It’s Essential for Trust | #Leadership #PeopleSkills

Communicating Clearly: Image is PYREX dish.

Communicating clearly is essential for building / sustaining trust. Here are the human reasons why from, Kate Nasser, The People Skills Coach™ Author Leading Morale

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