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Improved People Skills Take You Further Than Jerky Behavior | #Leadership

Do improved people skills really help people? Yes, they really do. Wouldn’t it be better to overlook the bad way people treat you and see the value of what they offer? No, not exactly. Moreover, your poor people skills can drive people away from you. In leadership, teamwork, and business in general, this is death […]

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People Skills Gifts: Bluntness is Not Included | #PeopleSkills #LeadMorale

People Skills Gifts: Image is quote "Bluntness is not a gift you give others. It's a privilege others may grant you when they trust you."

People skills gifts do not include bluntness. Honesty works, bluntness insults. Kate Nasser, The People Skills Coach™, Author Leading Morale.

These Leadership Questions Revive Team Commitment | #LeadMorale

Leadership Questions Team Commitment: Image is flower blooming among dead twigs.

These leadership questions revive team commitment & move you forward. 30 years of real-time experience from consultant Kate Nasser, The People Skills Coach™, Author, Leading Morale.

Sexual Harassment Prevention: One Effective Very Overlooked Step | #PeopleSkills

Sexual Harassment Prevention: Image is open harbor w/ two lighthouses.

Make sure your company sexual harassment prevention efforts include this one effective overlooked step. Kate Nasser, The People Skills Coach™, Author of Leading Morale

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Listening Readiness: Be Ready to Hear Positives | #PeopleSkills

Listening Readiness: Picture is sign Positive Negative

Listening readiness: Do you hear positives & agreement or block it & keep pushing to convince others? Kate Nasser, The People Skills Coach™

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Bullied Enthusiasm: When Does Heartfelt Enthusiasm Become Bullying? | #PeopleSkills

Bullied Enthusiasm: Image is a light burst.

Bullied enthusiasm: Don’t let your heartfelt enthusiasm turn into bullying. Work & life examples from Kate Nasser, The People Skills Coach™ on leadership, leading morale, teamwork, employee experience, and career success.

People Skills Civility & Empathy – Power Up This Duo | #CustServ #Leadership

People Skills Civility & Empathy Duo: Image is two red flowers.

National Customer Service Week: Power up people skills civility & empathy for excellence. Kate Nasser The People Skills Coach™, Author, Leading Morale

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Professional People Skills Secret: Use Thick Skin & Warm Heart | #PeopleSkills

Professional People Skills Secret: Image is an aloe plant.

Professional people skills secret that gives you long-term long-lasting success. The inside scoop from Kate Nasser, The People Skills Coach™, Author of Leading Morale.

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Customer Service: Prevent Speedy Blind Handoffs | #CX #CustServ

Beware Blind Handoffs: Image is two hands not connecting.

Avoid this common & disastrous customer service mistake — the blind handoffs. Kate Nasser, The People Skills Coach™, customer service consultant & trainer.

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Leadership Lesson to Lead Change: Speak Obvious Truths! #LeadMorale

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In addition to classic wisdom on leading change, here’s a simple powerful leadership lesson that boosts momentum. Kate Nasser The People Skills Coach™, Author of Leading Morale.

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Leadership: 5 Essentials to Team Building 21st Century Teams | #Teambuilding

Team Building: Flexibility is Image of Mesh Covering That Moves

As business changes so must teamwork. Here are 5 NEW team building essentials that start w/ new definition of team. View 5 min video fr Kate Nasser, The People Skills Coach™.

Essential Leadership Steps to Leading High Morale | #LeadMorale

Leading High Morale: Image is infographic of 7 steps.

Take these essential leadership steps to lead high morale. Critical practical advice fr Kate Nasser, The People Skills Coach™, Author of Leading Morale.

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Tangible People Skills to Work w/ Pushy Driver Personality | #PeopleSkills

Tangible People Skills: Image is archery and bullseye.

Do you work w/ people who seem pushy? They may be a driver personality. Use these tangible people skills fr The People Skills Coach™ to manage them well.

Speaking Effectiveness: Solid Reasons to Moderate Your Energy

Speaking Effectiveness: Image is a megaphone.

Solid tips from The People Skills Coach™ to increase your speaking effectiveness both one-on-one & on the dais. Short video illustrates how to achieve it.

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Superior Customer Service: Sorry Doesn’t Mean Guilty! #NCSW14

Superior Customer Service: Image is Balloons w/ Sorry Words Celebrating!

Superior customer service doesn’t have debates on whether to say ‘we’re sorry’ to upset customers. It has loads of care. Insights fr The People Skills Coach™.

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