Courageous Apologies Define You Positively | #PeopleSkills #Trust

How are you at giving unconditional courageous apologies? Do you struggle with it? Do you think of buts and reasons why you shouldn’t have to? Well, that won’t take you very far in this life. If and how you apologize has a lasting effect on others. Do you want that effect to hold you back or take you places?

In fact, how you apologize says a lot about who you are. And when you give courageous apologies, people see the very best of you. Here’s why.

Courageous Apologies: Image is the word trust in front of crisscrossed slats

Courageous Apologies Define You. Image by Lukas Plewnia via Flickr Creative Commons License.

Image by Lukas Plewnia via Flickr Creative Commons License.

Why Courageous Apologies Show the Best of You!

Because they …

  • Give others the sense that you really care.

  • Show others you are mature and that you realize how you impact others.

  • Allow people to trust you again.

Kate Nasser, The People Skills Coach™ – 2 Minute Example

Why Conditional Apologies Hurt Your Reputation

Because saying “I didn’t mean to …” or “Sorry if or but …”

  • Shows others you are insecure and selfish.

  • Gives others the sense that you really don’t care about them.

  • Blocks people from trusting you.

This leaves a very bad lasting impression and drives people away from you. Now where can you go in life or in business?


If and how you apologize defines you and your reputation. It shapes your relationships and future opportunities in life and in business. So it’s worth asking yourself, where do you want your apologies to take you? Away from people so you can feel comfortable? Or into more trusting relationships that yield great things?

Remember, people will tell others about you. What do you want them to say?

What are your thoughts on this topic?

From my professional experience to your success,
Kate Nasser, The People Skills Coach™

Related Post:
3 Steps to Courageous Apologies

©2020 Kate Nasser, CAS, Inc. Somerville, NJ. I appreciate your sharing the link to this post on your social streams. However, if you want to re-post or republish the content of this post, please email for permission and guidelines. Thank you for respecting intellectual capital.

Kate Nasser, The People Skills Coach™, delivers coaching, consulting, training, and keynotes on leading change, employee engagement, teamwork, and delivering the ultimate customer service. She turns interaction obstacles into interpersonal success. See this site for workshop outlines, keynote footage, and customer results.

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2 Responses to “Courageous Apologies Define You Positively | #PeopleSkills #Trust”

  1. Kenn Sturtz says:

    Appreciate your words about courageous apologies. My father used to say; “When I can walk on water, I’ll crucify you for your faults’. It’s ok to make mistakes. Accept them, learn from them, and apologize for them”.

    • Kate Nasser says:

      Love your dad’s words of advice Kenn. It’s a model for a healthy life of learning, growing, and apologizing / forgiving.

      It’s simple, it’s powerful, and it inspires.
      Thank you so much for sharing your personal story here on this post.

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