Courageous Apologies Define You Positively | #PeopleSkills #Trust
by Kate Nasser |
How are you at giving unconditional courageous apologies? Do you struggle with it? Do you think of buts and reasons why you shouldn’t have to? Well, that won’t take you very far in this life. If and how you apologize has a lasting effect on others. Do you want that effect to hold you back or take you places?
In fact, how you apologize says a lot about who you are. And when you give courageous apologies, people see the very best of you. Here’s why.
Why Courageous Apologies Show the Best of You!
Because they …
Give others the sense that you really care.
Show others you are mature and that you realize how you impact others.
Allow people to trust you again.
Why Conditional Apologies Hurt Your Reputation
Because saying “I didn’t mean to …” or “Sorry if or but …”
Shows others you are insecure and selfish.
Gives others the sense that you really don’t care about them.
Blocks people from trusting you.
This leaves a very bad lasting impression and drives people away from you. Now where can you go in life or in business?
If and how you apologize defines you and your reputation. It shapes your relationships and future opportunities in life and in business. So it’s worth asking yourself, where do you want your apologies to take you? Away from people so you can feel comfortable? Or into more trusting relationships that yield great things?
From my professional experience to your success,
Kate Nasser, The People Skills Coach™
3 Steps to Courageous Apologies
©2020 Kate Nasser, CAS, Inc. Somerville, NJ. I appreciate your sharing the link to this post on your social streams. However, if you want to re-post or republish the content of this post, please email email@example.com for permission and guidelines. Thank you for respecting intellectual capital.
Kate Nasser, The People Skills Coach™, delivers coaching, consulting, training, and keynotes on leading change, employee engagement, teamwork, and delivering the ultimate customer service. She turns interaction obstacles into interpersonal success. See this site for workshop outlines, keynote footage, and customer results.
Get more inspiration and actionable tips for high engagement results!
Buy Kate Nasser’s new book Leading Morale (Amazon.com).