Detect Workplace Change Resistance Like Sam Spade
by Kate Nasser |
On more than one occasion as an organizational consultant, I have detected hidden workplace change resistance long before the leaders and managers. They asked me later, how did you know?
It got me thinking about how I spot change resistance lurking in the cubicles.
I detect clues much like Sam Spade.
I spot …
- Words that are contradicted by actions or inaction.
- Words or actions that seem forward focused while anchoring everyone in the status quo.
- Questions that are actually saying no. These are resistance statements in disguise.
- What doesn’t fit or make sense given incentives, choices, and conditions.
How can you become the Sam Spade of change resistance?
Your detective skills help all involved in the change. They unearth obstacles, concerns, and energy drains that everyone can address once out in the open.
Contrarily, overlooking resistance, avoiding conflict, being distant during the angst and stress, tells your teams you don’t believe in the change. If you don’t believe in it, why should they?
Lead change with vision far and near. Like a detective you will unearth both obstacles and success — with and for your teams.
From my experience to your success,
Kate Nasser, The People-Skills Coach
How have you detected hidden change resistance? What specific clues got your attention and how did you handle them?
©2011 Kate Nasser, CAS, Inc. Somerville, NJ. If you want to re-post or republish, please email email@example.com. Thank you for respecting intellectual capital.
Kate Nasser, The People-Skills Coach, delivers workshops, keynotes, and consultations that turn interaction obstacles into organizational success. Leaders have been booking Kate for 21 years to fill the gaps of diversity with action and teamwork. See this site for customer results and book Kate now.