Employee Engagement: Engage Through Connection Not Status #Peopleskills
by Kate Nasser |
Employee Engagement: Leaders Are You Connecting to Engage Employees?Image licensed from Istock.com>
I write this very short post to highlight a practice that can disengage employees rather than engage them. It is an unwelcome surprise to most leaders when it suddenly backfires. What is it?
Constant references to high status experts and publications!
When leaders always quote high status sources and ask for status sources before making most decisions, employee engagement suffers.
The message to employees is:
- You don’t matter nor make a difference.
- Be super careful.
- Ideas from status sources are far more important than your ideas.
Employee Engagement: Connect Through People Skills Not Status
I am not suggesting you eliminate all access and references to experts and status publications. The key here is to make sure that your employee engagement efforts are just as strong as any references to other highly valued resources.
Connect with your employees through people skills to ensure you engage their ideas. Otherwise your message is “I care only about the experts’ views.” It ropes the employees off. It excludes them instead of including them.
You can prevent this problem from ruining your employee engagement with some self-awareness.
- How often do you quote expert and high status publications?
- Why do you do it? Because it makes you feel safe or important?
- How often do you engage employees ideas and critical thinking? Could you do it more or better?
The goal here is balance. Connect with your employees. Mentor them. Inspire them. Create the culture that they matter! Engage the talent you hired.
As you do that, you will find that they will value experts and high status sources as much as you do.
From my professional experience to your success,
Kate Nasser, The People-Skills Coach™
©2013 Kate Nasser, CAS, Inc. Somerville, NJ. I appreciate your sharing the link to this post on your social streams. However, if you want to re-post or republish the content of this post, please email email@example.com. Thank you for respecting intellectual capital.
Kate Nasser, The People-Skills Coach™, delivers coaching, consulting, training, and keynotes on leading change, employee engagement, teamwork, and delivering the ultimate customer service. She turns interaction obstacles into interpersonal success. See this site for workshop outlines, keynote footage, and customer results.