Introverted Leadership Communication: Essential Responsibilities | #PeopleSkills

Introverted leadership communication has some very special challenges and responsibilities. We know that all leaders must communicate well. Yet introverted leaders must remember to take the following steps every day.

Introverted Leadership Communication: Image is slow drip of water.

Introverted Leadership Communication: Essential Responsibilities. Image via jestepa Flickr.

Image by jestepa via Flickr Creative Commons License.

Introverted Leadership Communication: Must Do’s!

For years people debated whether introverts can lead. Thankfully we have moved on from that. Of course introverts can lead. The issue is their introverted leadership communication style. In coaching sessions with introvert leaders, I have discovered the following essential steps for their success. These steps fall into two categories.

Communicating Knowledge & Information

  • Be keenly aware of deadlines. The people you lead need information you have. They need it long before the completion deadline. So give them a break. Show them you are open to questions along the way. Communicate far in advance of the deadline. They don’t want to fail.

  • Collaborate. Sometimes those you lead need to collaborate with you. They need you to communicate in a back and forth manner with them to solve problems. Too much silence in these moments falls short of what they need.

  • Initiate conversation. To lead different personality types, you must reach out to them. If you assume they need nothing unless they come to you, you will face sudden crises and wonder why.

If there is one word that summarizes introverted leadership communication responsibilities, that word is “sooner.”

Communicating to Lead & Sustain Morale

  1. Recognize talents out loud. Leading and sustain morale requires your to applaud team members’ talents. It makes team members feel that they — as individuals — truly belong.

  2. Communicate empathy. Don’t label people who need empathy as immature and needy. Everyone has needs. The bonds that you create through empathy remove obstacles and increases productivity. If you are silent when others are having trouble, it feels like abandonment. They think you just don’t care. Read more at When is silence golden and when is it not?

  3. Show frequent appreciation. Don’t wait for employee appreciation day. Show appreciation frequently to build and sustain morale. As much as you want more silence and private time, employees want and value your appreciation.

Leadership is all about influence and that depends on trust. One of the strongest ways to build that trust, is to step outside of your comfort zone and serve those you lead. As they see you taking this generous step, their trust and appreciation for you grows.

Your Thoughts About Introverted Leadership Communication?

What are some of the challenges you face with introverted leadership communication?

From my professional experience to your success,
Kate Nasser, The People Skills Coach™

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Kate Nasser, The People Skills Coach™, delivers coaching, consulting, training, and keynotes on leading change, employee engagement, teamwork, and delivering the ultimate customer service. She turns interaction obstacles into interpersonal success. See this site for workshop outlines, keynote footage, and customer results.

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2 Responses to “Introverted Leadership Communication: Essential Responsibilities | #PeopleSkills”

  1. Charles says:

    Thank you, Kate. for your article on introverted leadership communication. I like the empathy side of it. It has a subtle relationship with self-sacrifice. In my talks on leadership, I emphasize to leaders that leadership is all about self-sacrifice. It requires you to give the totality of your being to the team you lead. You do not give excuses to those you lead when they need you. Great post. I have been schooled on introverted leadership communication.

    • Kate Nasser says:

      Hi Charles,
      Servant leadership — giving of yourself to those you lead and facilitating their performance – that’s what it’s all about. Every leader who chooses this path will earn the respect and trust of those they lead. I love your “Don’t give excuses to those you lead when they need you” advice.

      Thanks for contributing to this discussion.

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