Leading Morale Behavior Tip: Address Toxic Behaviors | #LeadMorale #PeopleSkills
by Kate Nasser | 2 Comments »
As leaders face the challenge of workplace morale, I offer them this powerful leading morale behavior tip:
Address toxic behaviors early to lead and sustain great morale.
Kate Nasser, The People Skills Coach™ – 1 minute message!
Leading Morale Behavior Tip: Stop These Toxic Behaviors in Their Tracks
Demeaning and degrading teammates. It isn’t honesty and authenticity, it’s bullying. It is an attack on their dignity. Don’t do it yourself and stop those you lead from doing it.
Passive aggressive behaviors. They grow like a quiet cancer on trust. Without trust, teams fall apart. Leading morale behavior tip: Call out passive aggressive behaviors and address the underlying issues. The team and performance will be better for your effort.
Bias — explicit and implicit. Every team member needs to know that they matter and have an equal opportunity to contribute.
Exclusion. Belonging is a universal human need. Being excluded at a place you work everyday kills morale.
Credit stealing. Recognize every contribution and stop those you lead from taking credit for other’s work.
Address toxic behaviors directly. If you tell the employees to work it out for themselves, they won’t. Most will redirect their energy from productive work to the work of sidestepping the toxic behaviors.
Why? Because morale is all about dignity. When people feel that their leaders, managers, or co-workers are attacking their dignity, it shifts their attention from work to the loss of dignity.
Leading Morale Behavior Tip:
For additional concrete steps to leading morale, get Kate Nasser’s new book Leading Morale right now on Amazon.com.
From my professional experience to your success,
Kate Nasser, The People Skills Coach™
Leadership: 10 Ways to Ignite Greatness Without Leaving Scars
5 Disrespectful Behaviors That Ruin Leadership, Teamwork, & Customer Service
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Kate Nasser, The People Skills Coach™, delivers coaching, consulting, training, and keynotes on leading change, employee engagement, teamwork, and delivering the ultimate customer service. She turns interaction obstacles into interpersonal success. See this site for workshop outlines, keynote footage, and customer results.
Get more inspiration and actionable tips for high engagement results!
Buy Kate Nasser’s new book Leading Morale (Amazon.com).
Spot on! Also resonates in our families. As parents, we may try to control our children but it’s a powerful mindset shift to think about how we too need to lead morale.
Also, I appreciate that you distill the essence of morale as dignity. It’s not something I’ve seen others point to, but it makes perfect sense. Happy to help spread the message.
Thank you Alli. I think it’s a message that has been a long time coming. So many leaders/managers think of morale as events. It isn’t!