New Situation People Skills: Are Yours Ready? | #PeopleSkills
by Kate Nasser |
How are your new situation people skills? Do you make a good first impression? Even with people you already know, do you interact well with them in surprise moments? Whether you have good people skills most of the time or not, new situations are challenging moments for interacting with others. Yet, you can handle these challenges easily with the following people skills steps.
New Situation People Skills – Why & How
Listen to this short video for a recent true life example of someone who made a terrible first impression in a new online situation.
We all end up in new situations. Perhaps you are starting a new job or meeting a new customer for the first time. Maybe you just joined a professional association and are participating in one of its meetings for the first time. During this pandemic, many people were suddenly thrust into doing online meetings for the first time even though they already knew everyone. You may right now be thinking of other examples of new situations you have encountered. Remember …
People Skills Do’s and Don’ts for New Situations
Enter and start throwing rocks. In the video you just watched, the new chat participant entered the online chat and started spewing accusations and criticisms.
Assume from quick observations. Your view of what you are observing is not always accurate.
Act like a boorish oaf. Can you imagine if the man mentioned in the video had acted like an emotionally unintelligent jerk on his first day at a new job?
Let your extreme fear or extreme beliefs drive you to be rude and accusatory.
Start your interactions by dominating others. It turns people off and makes them mistrust you.
Introduce yourself if people don’t know you. Yet do it when there is a break vs. interrupting those who are speaking.
Observe with an open mind. Watch to find out how things work vs. wondering why aren’t they doing this another way.
Listen. Listening gives you tremendous insight about others and the new situation. It can remove your fears, guide you on how to interact, and build trust others.
Ask questions and then listen some more. Open-ended questions show others you are interested. It engages others in wanting to then hear more from you.
Ask for help. In a new situation it’s OK to say, “I’m new here and looking to learn.” You show both your confidence in admitting you are new and your confidence in wanting to learn. Learners are a valuable resource in any situation!
Contribute your perspective and experience. Then, welcome other new people to tap their views and expertise.
New Situation People Skills – The Six Do’s
Most Important Reminder in New Situations
From my professional experience to your success,
Kate Nasser, The People Skills Coach™
©2021 Kate Nasser, CAS, Inc. Somerville, NJ. I appreciate your sharing the link to this post on your social streams. However, if you want to re-post or republish the content of this post, please email firstname.lastname@example.org for permission and guidelines. Thank you for respecting intellectual capital.
Kate Nasser, The People Skills Coach™, delivers coaching, consulting, training, and keynotes on leading change, employee engagement, teamwork, and delivering the ultimate customer service. She turns interaction obstacles into interpersonal success. See this site for workshop outlines, keynote footage, and customer results.
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